The Westin Resort Nusa Dua Reviews

The Westin Resort Nusa Dua Packages

The Westin Resort Nusa Dua

Overall: 4.8 out of 5


Value
92%
Location
94%
Room
90%
Service
98%
Dining
94%

Most guests recommend for "everybody" (28 reviews)


4.8/5
Overall
4.6
Value
4.7
Location
4.5
Room
4.9
Service
4.7
Dining

Ratings are averaged based on 57 reviews.

Customer Reviews (57)

Fantastic location right on beach

Great beach
Food all good
Rooms a bit dated
Close for shopping
Staff ok

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Best Resort

Breakfast was good
Service was awesome
Hospitality is too good

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Good value, great location, friendly staff

This was our first visit to Bali, the Westin Resort in Nusa Dua did not disappoint. Right from our arrival we were met by extremely friendly and accommodating staff, this continued throughout our stay and never felt fake like certain other South East Asian countries.

The resort was spotless and despite being around 30 years old, was overall well maintained and provided all the amenities required for a relaxing holiday. One wing was currently under redevelopment, the noise and disruptions were kept to an absolute minimal.

We did have an issue with our upgraded Premium Room. The room was very musky to the point we were feeling a bit off after our first night. Reception were fantastic and we were moved to a slightly smaller room though with short access to both the beach and pool. They could not have being more accommodating and were still apologising on check out, A+!

Oh, the breakfast buffet…. One word can only describe how good it was; incredible! An abundance of choices on offer, and it slightly changed each day to keep it fresh.

The pool is very good and an amazing place to unwind. Be warned, the main section is exceptionally deep, well over head height. However, this is to ensure the pool does not get too hot from the suns heat soak. Temperature was perfect. There's plenty of shallower sections for all ages.

Restaurant food was overall very good with just enough options for all ages and requirements. Our favourite was actually the Italian. I know, it's not Balinese, but it was really delicious and good value.

Overall, the Westin is good value with all of the amenities you would expect from a modern resort. The location is great, only 20 minutes to the airport on a good run, and just a short stroll to safe shops and plenty of other resorts on hand if you want a different experience. The staff were amazing and we honestly did not have one complaint or unresolved issue during our stay. Highly recommend!

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Paradise

Truly a perfect getaway spending precious relaxing time with family

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Excellent place to stay kids loved it

food was amazing and all the staff were so friendly can't recommend the Westin enough. Can't fault the place if you want to travel around island there are plenty of drivers to take you anywhere, then you get to come home to the family friendly area of Nusa dua

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Staff, food and location outstanding

The staff are what makes this hotel. Friendly, accommodating, caring, genuine and fantastic

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Great hotel in Nusa Dua for the family

wonderful amenities, great dining options and a wonderful kids club.

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Definitely recommended

Our 5 day stay was exceptional. While the room was a little tired, it was still clean and quality. The quality of the resort, its grounds, the pool, beach and recreational facilities were all top notch. However the staff and their constant friendly and welcoming attitude is what made our holiday peaceful and relaxing. Thank you Westin Nusa Dua!

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Girls week away

Four best friends from Tassie travelled to The Westin in Nusa Dua for sometime out and its fair to say we came back refreshed, relaxed and recharged. It is a GREAT hotel in a perfect location. We enjoyed the complimentary activities, like bike tours & yoga, and the staff were all super friendly. Great brekkie included and perfect pool menu for sitting by the pool to enjoy lunch. Highly recommend.

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Best Holiday ever!

We were so welcomed into Westin Nysa Dua. Everyone was so polite and always had a smile on their face. Honestly the best place and holiday my family & I had. Can't wait to come back again. Hopefully an annual thing now.

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Great Location, welcoming and enjoyable stay

Spent 7 nights at The Westin and thoroughly enjoyed our stay here. Highlights were the very friendly staff, the expansive buffet breakfast, the beautifully landscaped gardens and some of the resort activities. The hotel caters well for all travelers. Would definitely come back.

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The Westin has it all!

We really enjoyed our stay at the Westin, the staff were all excellent and friendly and helpful.
The restaurants were delicious, special mention to Prego for the pizza making session and the Sunday brunch! Love the cocktails from Ikan, thank you Fanki! The kids club was outstanding, especially Yuli and Amy! Plus the hotel activities.. being near the beach was great plus all the pools and kids water slides.

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Thoroughly enjoyable

Had a great time fantastic with food allergies as my grandson has a few.lots of things to do.i felt the place needs a revamp getting a bit tired.massages were amazing.we enjoyed ourselves.

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Great hotel

Great hotel, amazing breakfast.
Facilities and staff fantastic.

Rooms a little tired and musty.

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Enjoyed Nusa Dua

Have been to Nusa Dua as a daily event but never as a stay really enjoyed the area and The Westin could not be faulted great staff great in house dinning overall I would stay at The Westin agian

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Very friendly friendly resort

We stayed at the Westin as a family of four (kids aged 5 & 9 yrs) and found this to be a great resort. The food was amazing! And the kids club was a hit (more so for our 5 yr old, but the 9 yr was very keen some of the scheduled activities too). The room was pretty small (although the bathroom surprisingly spacious) and the balcony so small it really serves no purpose (wouldn’t even fit a single chair). Staff very accommodating and friendly. Overall it’s a great place!

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Had a great time

Kids loved the kids club

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Amazing service. Outstanding wedding venue.

Not a negative thing to say about this resort. Everything perfect.
Attention to detail - exceptional.
The wedding co - ordinators at The Westin are amazing and delightful girls - thank you Nova and Lena.
Would definitely recommend The Westin for a Bali wedding.
Can’t wait to return.

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Highly recommend Westin

Fantastic trip . Great accommodation and friendly staff. Excellent breakfast choices .
Hotel was vary clean & modern .
Would definetly stay there again .
Highly recommend the Run Westin program . Ali, who manages the program did a great job .Great way to see Nusa Dua .

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Excellent choice

This property was real 5 star. Staff were fantastic, happy, polite and attentive. Great for families and couples. Free shuttle service to Bali Collection if you don't want to pay hotel meal prices and a 5 minute walk to outside gate to markets.

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Great resort , great service

Really welcoming , comfortable and beautiful surroundings.
Great with kids as they can roam safely, staff are everywhere but not in your face and are always alert.
Will return.

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Made for a fabulous first trip to Bali - thanks.

My family and I had a wonderful first trip to Bali staying at the Westin. The kids loved the kids club and it enabled us to get a gym session in, or a lazy relax by the pool.

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Fantastic resort, great location, friendly staff!

Having been to Bali a few times and mostly staying in Legian, Seminyak we thought we would try Nusa Dua as it looked like a great place to take our 2 young children!
The Westin blew our mind! All the pools, restraunts and rite on the beach!
The staff were unbelievable. Every where you looked there was someone cleaning, gardening, serving or just looking to help someone!
The buffet breakfast had a great selection!
Kids club was outstanding, generally 5 staff working and open 9-5 come and go as you please.
Special mention to some staff member,
Sumua from breakfast
Andik pool bar
And the 2 widi at the beach bar
And the room cleaners!
Can’t wait to go back!

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Fantastic resort

Enjoyed our stay at this wonderful resort. Excellent in all aspects but especially the staff and the service they provided. Very attentive and friendly.

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Absolutely Brilliant!

Thanks to everyone in the Westin for a super special time!

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Excellent way to celebrate mum's 70th birthday and holiday with 3 generations

We had 3 generations with us and it was a bliss being at Westin, it caters for all generations. They are so friendly, helpful and caring. Loved the rooms the service, not a thing to fault.
Absolutely loved the happy hour mocktails at the pool whilst the kids were in the pool.

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Great stay

Great place new rooms have poor insulation ( screaming baby all night kept us awake) otherwise fantastic

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Fantastic atmosphere, facilities and super friendly staff. Would go back in a heartbeat!

Fantastic atmosphere, facilities and super friendly staff. Would go back in a heartbeat!

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A great place for families

Very clean facilities and staff very friendly. Well designed resort in a great location.

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Wanted to try Bali

Absolutely beautiful hotel and location, staff lovely and food out of this world

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1st time to Bali

Fantastic hotel and Staff

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Excellent Hotel

A fantastic hotel

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Has everything you could want

Fantastic resort. Second stay there, absolutely loved it. Highly recommend it.

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Perfect for young family.

Great hotel and services! Perfect for family with young kids. Pool great, kids club great. Just all really easy. We had a very relaxing trip.

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Awesome!!!

The Westin provides the perfect family accommodation. Our children aged 4 and 2 had endless fun in both the main and smaller pools. Us adults were well catered for too be it being served food and drinks by the pool or excellent buffet breakfast spread every morning. The premium room offered enough space for us and the customer service was exceptional. Highly recommend for first time family travellers who wants comforts of home but also plenty of offerings from a high end hotel resort.

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Nice resort in nusa dua

The resort we stayed at is 5 stars and no complaints for people who choose the resort. The price of food and beverage is very high and as a result we didn't eat there after paying close to $130 for a basic dinner the first night. The resort is attached to a conference centre and as a result
There are a lot of groups checking in and out, if you stay in rooms
Above reception it is quiet noisy. Staff warm
And welcoming.

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we keep going back

Not much to fault here when staying as a family. This was our 3rd stay at The Westin the staff welcome you back with smiles. We were amazed at how they all remember all our names and favourite meals and drinks. They go above and beyond for their guests and it feels so good. The kids loved eating at the Italian restaurant Prego and the activities within the kids club. Big family rooms.

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Great relaxing resort

A great resort that is located in a quiet area with a lot of other resorts. Perfect for relaxing and only a short drive to kuta and surrounds.

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Enjoyable Stay

I have now been there 4 times, they have done some upgrades since last year, very nice resort, staff are very friendly and helpful, because of the Volcano and it being very quiet not everything was open at all times but we still enjoyed ourselves as usual

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Great resort but expensive

This was our 4th time staying at the Westin a Nusa Dua. As always it is a lovely resort. There have been a number of refurbishments done including restaurant where breakfast is served. The one thing that we have noticed is how much more expensive it is to eat and drink at the resort. $20 for a cocktail and $9 for a coke is very expensive. We ended up eating at other resorts closer by who also had very good entertainment available. For our next trip we are tempted to try a different resort in Nusa Dua.

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check in

We had chosen a Deluxe Garden Room, (have stayed before) but ended up in the Pool view. Two beds instead of the king size we wanted. and noise from family pool and kids club. great for families, but not for a couple. overall we love this hotel and will still visit again.

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Great staff

Great location and rooms, great beds. Snorkeling off the sandy beach at high tide but need your own gear. Good restaurants. Hotel provided beach equipment for rental would help. What is nearby very variable but generally negotiable. Bali collection short walk and shuttle to Beachwalk mall in Kuta very helpful. In hotel ATM and bank. Staff very friendly. Good pools.

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Service

Staff polite and service prompt, breakfast the best.

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Fantastic Hotel

We have stayed in this hotel many times and have always found it to be excellent with great staff and facilities.

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Love the Westin Bali

It was our fifth stay at the Westin every time we go we love it even more it's great with families lots to do for all ages.

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Holiday

Everything was faultless - the staff, the hotel, the facilities and cleanliness. I can't wait to go back!

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Fabulous Resort

The Westin Nusa Dua exceeded our expectation. Good Sized rooms, friendly staff with amazing water views and yummy food. Kids loved the swimming pool and we loved the cocktails. spl happy hour 5 to 7 with 50% off drinks.
We celebrated our Wedding Anniversary, The Guest experience staff made it special with complimentary cake and Flowers.
Highly recommended place with value for money.

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Stunning resort & location

Hotel is beautiful, family room was massive and exceptionally clean and beautiful. Beds are amazing. Beach is lovely and clean. Kids club is well catered for children - trampoline, climbing wall etc

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Fantastic

Great room and great resort

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6 day stay

Lovely place to holiday with young children.

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Mind Blowing

Simply the best resort and the best hospitality. I travelled with my wife and my 20-months old daughter and the resort staff were great with kids. An amazing experience, will definitely go back again. WOW!!!!

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Relaxing

Beautiful hotel, excellent service, nothing was too much trouble. The food was delicious, especially the buffet breakfasts.

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Beautiful resort, excellent service.

Something for everybody, great location with a beautiful beach. Suit families and couples with lovely dining options. Service was excellent.

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In House Movies

The only item I can pick is that there were no in room movies available on demand.

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definitely be back

We were delighted and extremely happy with the hotel from every aspect. Food was amazing, room service was very efficient, room very clean and lovely grounds and beach. Only downfall was no free wifi in room. 1st hotel we've been to that we would definitely recommend to others and have many more stays as a family.

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Incredibly enjoyable

We thoroughly enjoyed our stay at the Westin Nusa Dua. Service was amazing and one of the best family resorts ever !

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Excellent

Beautiful hotel with amazing staff
We will always stay there every time we go to Bali

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