Overall had a very good stay. Hotel is big, has great facilities and rooms are beautiful. Fantastic Buffet breakfast however one night we tried the night buffet which was a big mistake - many things not refilled, food added to mismatched signs etc.
For families you will love the pools and kids club and the overall quietness. For younger and couples, you might want a little more atmosphere. This is a big chain hotel which was a little sterile for me - lacking in a Bali feel to it - still absolutely beautiful grounds however hotel could really be anywhere - it's generic in that sense.
Overall it's a good clean and safe hotel.