TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,427 customer reviews

I would definitely recommend travel online they were very professional. The car service from the airport to the resort was exceptional. We were looked after very well with alot of brochures on activities to do. I would highly recommend.

Jake Temporali

12th Jul 2013

Wonderful Service very helpful and would certainly book with you again

Mellissa Beck

12th Jul 2013

All went like clockwork - excellent job - cheers to all involved AB

Alan Brentwood

12th Jul 2013

Emma was a fantastic consultant, very polite and helpful.
Emma always answered my queries, even when I was away in
Bali Emma helped me out via email.
Thanks very much for making my holiday smooth sailing and enjoyable.

Leesa Kelly

11th Jul 2013

I couldn't believe how easy it was, I kept expecting something to go wrong because of how easy the booking was, but everything was booked, resorts were expecting us, the rooms were exactly what was ordered, the transfers were on time, easy to find, and helped us not only into the airport (with all our luggage) but right upto the correct check in lanes (which saved alot of stress especially in those huge airports). They couldn't have been more efficient or professional. I would defianlty use travel on line again and have already been recommending to friends and family. Thank you to Joanna Collins who was very patient with my endless emails and questions.:-)

Kyle Dobson

11th Jul 2013

I was a little hesitant at first as I have never booked a holiday online before. Everything went smoothly, even our airport transfers (which I was certain would not turn up!).

I have already recommended travelonline to friends and collegues.

Thankyou Chrystall, we will be in touch for next holiday.

Cheers

Adam Tomlinson

11th Jul 2013

Service was very professional. Would definitely use agian

Peter Collins

10th Jul 2013

Definitely use Travel Online again and recommend to mates, everything went so smooth!

Danie Van Zijl

10th Jul 2013

It was re-assuring to be able to speak to a real person when I had queries, and it was a no hassle,easy booking process.

Yes, definitely will book with you again, and recommend you to my family and friends.

Matalino Romero

10th Jul 2013

The whole booking from start to finish was easy and straight forward. Natalie was very helpful and any queries were answered promptly. We will definitely use TravelOnline again!

Timothy Kirby

10th Jul 2013

Loved the simplicity, the professionalism, and the fact that everything could be done online. Even the gentle reminder when I had forgotten to pay the balance by the due date was friendly! Thank you, Joanna and Travel Online for helping to give us the time away we so badly needed!

Kate Jones

10th Jul 2013

Would definately book through you again and would also recommend Travel on line

Leonie Olsen

9th Jul 2013

Whilst deciding where and when to travel we went through a considerable amount of quote and re-quote, your service and the staff I dealt with were extremely patient and helpful. I thank you for the guidance provided and another fuss free and enjoyable holiday.

Robert Evans

9th Jul 2013

Thank you Natalie, everything ran very smoothly and we had a great relaxing holiday.

Craig Gourley

9th Jul 2013

Very happy with the service we received from Natalie and Travelonline. Quick response to my emails, everything went off without any problems on our holiday. I would definitely recommend Travelonline to others and would book again. It was an easy booking process, no stress arranging a holiday for 11 people. Thanks.

Manji64

9th Jul 2013

Thorough service, all details of travel provided promptly and efficiently. The highlight was the VIP access on arrival and departure at Denpesar Airport- unbelievable.
Would definitely use travel online again for future holiday bookings and have already recommended to my parents and children.

Robert Shepherd

9th Jul 2013

TravelOnLine.com was great. Being from The USA, I was initially concerned about using an unknown (to Me) travel agency in Australia for a vacation in Fiji. But I had no problem getting information and booking my reservations regardless of the time (and date!) differences. Lisa was responsive and I had no problems.

Robert Braun

9th Jul 2013

I really like using travel online as I can book all products at once. If changes are required staff are always helpful and quick to get back to you.
I would recommend Travel online.

Anne Matiszik

8th Jul 2013

Excellent service, prompt replies to all queries, and will definitely use travel online again, and again. Keep up the great service.

Domenico Americo

8th Jul 2013

I found Kimberley to be very informative and helpful, when ever I needed to know anything she was very quick to help out with what ever I needed.

Yes I will be booking with you again and yes I have recommended you to my family and friends and have already booked a holiday with Kimberley for April 2014 with both family and friends
Thanks for all your help
Wendy & Paul

Wendy Gallagher

8th Jul 2013