TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,241 customer reviews

Very easy transaction, if I had questions I was able to speak to a real person which was reassuring. Would recommend to family and friends

Gregory Chester

22nd Jun 2013

Travel Online has been as absolute pleasure to deal with from the moment we booked. My booking initially had issues with securing flights however this was quickly and professionally managed by you and your team. I couldn't have been more happy.

Your team is efficient, has fantastic customer service and is completely professional. I will be and have already recommended friends and family to your service and can guarantee that I will use your service again.

My family and I had an awesome holiday and is looking forward to the next one!

Thanks Lisa,
Narelle.

Ryan Williamson

21st Jun 2013

All good

Genevieve Graham

20th Jun 2013

We like how easy the site was to use after many hours looking at holiday we kept coming back to here as the website was so easy to use and you could get a quote straight away. We would recommend to everyone a great professional service we will be back again

Mark Holt

20th Jun 2013

very easy to deal with , would recommend and use again

Chris Ohalloran

19th Jun 2013

Fast response to emails and/or telephone calls.
Highly recommended! I will use again. Thank you.

Stuart Mills

19th Jun 2013

A quick booking and no hasles at reception. Thankyou

Rose Fostinelli

19th Jun 2013

Quick easy booking! Would use again for sure!

Paul Cramer

19th Jun 2013

Very easy!

Dominic O'connor

19th Jun 2013

I would definitely use travelonline again and recommend to others. You take the stress out of organising it ourselves.

Cassie Comitti

19th Jun 2013

Thanks Clare, everything was perfect and the transfers went smoothly. Would recommend you any time (as i did with our daughter who also ended up coming over)

Barry Vining

19th Jun 2013

Fast response time, follow up emails and reciepting all provided.

Chrystall was great at communicating information and very prompt in all email responses.

Will recommend and book with TravelOnline again in future.

Bryan Bojorquez

19th Jun 2013

Definitely would book again with this service. Any questions I had were answered straight away and were efficent.

Valerie Costa

19th Jun 2013

Very easy and seamless process.

Thanks

Ryan

Ryan Tarak

18th Jun 2013

I loved staying at grand west villas great place thank u

Cesar Domingos Da Costa Cerqueira

18th Jun 2013

Excellent communication. Everything went smoothly for holiday. Would definitley use Travel Online again.

Michele Dicker

18th Jun 2013

This is our 3rd time booking through Travelonline & I wouldn't hesitate to do so again. We found the best rate for our hotel of choice, with added bonuses that weren't included elsewhere & the booking & payment process is easy & fuss-free.

I'd definitely recommend Travelonline to friends & family (and have done so!).

Stephanie Doyle

18th Jun 2013

We would recommend Travel Online to everybody.
Every part of their service for us exceeded our expectations.
We didn't have to worry about anything they made our whole experience so simple.
From simple print out receipts to reminders sent to our email the service was great.
Thanks Nicky and the TravelOnline team :)
We will be using you again!!!!

Reed Wills

18th Jun 2013

This is the second holiday we have booked with travel online and I would not hesitate to recommend it to friends and family. Booking process was completed quickly and efficiently despite the short notice we provided. All accommodation, flights and transfers ran like clockwork, no catches, delays or issues of any kind. Perfect holiday experience, could not have been accomplished without the wonderful travel online staff. Will definitely be booking again with Travel Online!

Richard Wootten

17th Jun 2013

Service was great!!!

yes i'll be booking 8 to fiji next october 2014

Allan Bryant

17th Jun 2013