TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,108 customer reviews

Thanks again to Clare for all her help to make this a fabulous holiday. We have recommended Travel Online to everyone we spoke to while away as we have been very happy with the service and price.

William Jones

10th Jul 2014

happy with Travelonline, will book again

Elizabeth Hanson

10th Jul 2014

Would definitely book with you again and recommend you. Awesome service.

Trevor Nichols

10th Jul 2014

We were very pleased with our overall stay and would return again.
Many thanks.

Michelle Wall

10th Jul 2014

Excellent service, quick and easy to book and very prompt service

Anthony White

10th Jul 2014

Great fast service.

Couldn't recommend more highly.

Trip was organised at last minute and was very flexible and helpful through all of the organisational glitches.

Brent Wall

9th Jul 2014

All went well was very happy with price and service throughout.
Family enjoyed the holiday and have no issues in recommending your services.

Peter Hurworth

9th Jul 2014

Easy to deal with, quick response from consultants and good value. Thankyou would recommend to others.

Tracy Starr

9th Jul 2014

The service was efficient and effective and consultants very helpful. The only difficulty I encountered was the delay between applying for a particular booking, and then being told that it wasn't available, and having to apply again and wait again for another property rather than being able to be told about availability more quickly. Nevertheless I would happily book through you again.

Kerrie Henderson

Kerrie Henderson

9th Jul 2014

Prompt service - thank you!

Rachael Hitch

9th Jul 2014

Thank you for organising a very stress free holiday for my family. We just loved it and will be using your service again. Thank you.

Grant Harrigan

9th Jul 2014

I loved the fact that bookings etc were booked online and at my convenience, but I also loved the fact that I could ring and speak to someone if necessary, which I did to confirm something. Everything was so efficient and easy - thank you! I would definitley book with you again and recommend you in an instant! :)

Jacquline Henry

9th Jul 2014

All good for accommodation, service, and value. Would have been good to check in online for flights!

Edward Manley

9th Jul 2014

Couldn't fault the service. Everything ran like clockwork. Check in at the Hotel was seamless and our booking was as it should be. Hotel transfers arrived on time or ahead of time & our free tour was amazing. Thank you for making our Holiday effortless

Jan Warren

9th Jul 2014

Excellent Holiday and Service!

Samantha Hjertquist

9th Jul 2014

Have used travel on line several times and havr always been given great service would use again and highly recommend

Wayne Crozier

8th Jul 2014

Good service provided in a timely fashion. Maybe some more 1:1 interaction instead of emails would be an added bonus.
Would recommend you to others.

Anthony Kaufmann

8th Jul 2014

Yes I would definately use your service again. I emailed Emma whilst in Phuket because I didn't have the vouchers for a free massage which was included in the package. Emma emailed the vouchers the very next day. Great Service, thank you. Are there any specials for Phuket Graceland Resort for early to mid January 2015?

Linda Olling

8th Jul 2014

We had a great time our driver was waiting for us at airport and also when we were due to leave. Our appointment at the day spa was nothing short of wonderful a lovely place. All in all a great trip the only short fall is the traffic flow as you had to go back around through Kuta to get back to the hotel.

Vicki Kuehlmann

8th Jul 2014

Excellent work - all connections and travel arrangements went without a hitch. Many thanks for making a memorable holiday stress-free. :)

Michelle Mckenzie

8th Jul 2014