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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 14,015 customer reviews

This was the 3rd time using your service and found it to be excellent. Will use it again for a next holiday next year.. Great Value !!

Kenneth Johnstone

20th May 2013

I think the service provided is transparent - you know what you are getting which is good. The staff are friendly and response times are fantastic. I have already booked again for a weekend in Sydney in December so I am looking forward to that!

Krystelle Wootton

20th May 2013

fast and efficient service, thank you.

Elena Verezub

20th May 2013

Very helpful.

Darryl Tubbs

20th May 2013

We were very happy with the assistance we received from TravelOnline, particularly the help and advice given by consultant, Nicky Shield... Thank You.

We would book with TravelOnline and recommend to family and friends in the future.

Max Osborne

20th May 2013

Always prompt, no matter the time of our enquiries.
The quotes and itinery were clear and we understood all aspects of the holiday arranged.
Well done.

Mark Williams

19th May 2013

The communication was excellent and the trip details very specific and clearly presented. It was a great value package and your website and follow-up service made the whole experience stress free and seamless.
Sincere thanks for your part in our fabulous holiday!

Christian Petersen

19th May 2013

The process was soo easy! We reserved online and we got an immediate reply. Details regarding our reservation and insurance was sent promptly. We did a direct deposit and we received confirmation the next day. Overall very straightforward and pleased with the service :)

VBD

19th May 2013

Nothing to dislike about it. Tahnee was always polite and eager to help in any way. Would definitely use again and have already recommended Travel Online to other people.

Mark Fathers

19th May 2013

Very organised and answered all correspondence in a timely manner. Would defiantly book with your company again.

Thanks Michelle

Michelle Mcglynn

19th May 2013

Everything about the service was great.
We'll definitely book through you again

Jamie Carson

19th May 2013

The service was excellent. From the moment we booked to even being advised of resort being changed was fantastic. Service in Thailand was friendly and very helpful. Made our trip so relaxing and would recommend your service to everyone. Can't wait to go again

Bruce Laing

18th May 2013

We found this service great, easy, helpful and professional. We would def use it again. Thank you

Shane Cate

18th May 2013

Well done. Pick-up from airport and back to airport is a must. Was called at resort to inform me of pick-up time. Not 1 problem. Will recommend and use again. Thankyou

Adrian Smith

18th May 2013

Enjoyed our holiday very much,Chrystall was very good.l am very happy with your service will book again with you,and will recommend family and friends.
Thank you
Savi n Andrian

Adrian Richards

17th May 2013

great service could not have asked for any more help, Rebecca was just wonderful, will book through her again for our next holiday for sure thanks again Rob and Joanne Battersby

Robert Battersby

17th May 2013

Excellent service, very professional and I would definately use your service again.

Noleen Holbing

17th May 2013

Great service, very efficient, Lisa always came back to me quickly. Couldn't ask for more. Thank-you.

Craig Purcell

17th May 2013

Yes, would definitely book any other trips we do through TravelOnline

John Lewis

17th May 2013

Easy & fast responses. Yes would def book this way again

Steve Hall

17th May 2013