TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,651 customer reviews

Emma was very knowledgable and easy to talk to.
She promptly returned all our calls and actioned some requested changes without a fuss.
Thanks Emma!

Marlene Broden-pieters

26th May 2014

TravelOnline is very easy to use and tailor a holiday package with a minimum of fuss. All inclusions were as described so this made for a worry free and relaxing holiday at a nice price.

Customer service from Annaleise and other members of he TravelOnline team was first class and quick to respond to any queries. It was great to have a real person there (and Australian) rather than just dealing with an internet booking site and a customer service agent "somewhere" in the world.

I will happily book with TravelOnline again and will heartily recommend their services to family and friends. My family enjoyed everying about our holiday - Great work and Thank You.

Eric Bowerman

26th May 2014

Very easy servcie to use. Gave me lots of cost effective options for my chosen destination. Will definitely use them again.

Geoff Thorn

26th May 2014

Cannot fault your company. Everything offered on the website was exactly what was provided. Everything was done before I left.

I would book with you lot again

John Bow

26th May 2014

Everything went extremely smoothly from the flights to the hotel check-in and the voucher to transfer us from the hotel to the airport.
We were very grateful that you were able to defer our stay due to my wife's illness and you will be glad to know that she has made a full recovery.

Michael Nye

26th May 2014

very helpful, gave great advice. I researched extensively before I booked accommodation. Travelonline offered the best price for the hotel stay.

Dimi Mantsis

26th May 2014

I would recommend TravelOnline.com to family and friends because they have some great accommodation deals and their service is friendly and efficient. I will be booking with them again.

Christina Mcelroy

25th May 2014

highly recommend this service and will be making sure we book again through you

Peter Febey

25th May 2014

We usually book our own holidays but found your deal online and since we have stayed at Padma before we realized it was good value for money so we booked. We were a bit sceptical early but all the vouchers we got sent was 100% and very good. so we are quiet happy with your efforts. We would and will recommend your firm to anyone. Many Thanks to Danielle Swane.

Christopher Bell

25th May 2014

This is the second time we have booked with Travel Online and again we were happy with all aspects. Everything on our holiday went exactly as scheduled - all transfers were expecting us, everything listed on our deals was received. We will certainly use you again.

Charlie Sandham

25th May 2014

very prompt and informative

Carmel Mcgregor

25th May 2014

Thank you
everything went smoothly.
would defiantly book through you again and highly recommend you.

Diane Lovelock

25th May 2014

I must admit I was a bit worried about booking online but it was all smooth sailing from getting initial quotes to landing safe and sound back in Australia without an issue to speak of.

Thanks Emma. Keep the deals coming because I will be going back to Fiji and I will recommend your service.

Kerry Martin

25th May 2014

Everything went smoothly - booking, making changes and getting the vouchers. Redeeming vouchers and having transfers on arrival all went without a hitch which was great. Will use travel online again for sure.

Mairi Carson

24th May 2014

Quick, good prices,. I have booked with u before and would recommend

Leanne Carter

23rd May 2014

good prompt replies to questions, easy to use web page.
I would use travelOnline in the future and recommend you.

Linda Crehan

23rd May 2014

it was all very easy and Lisa was very helpful. no hassle at all and a great price.

Nicola Goodsir

23rd May 2014

Very happy with the service I received from Annaleise, prompt reply to emails and communication. Was really good being able off holiday with installments. Great price and deal on our hotel, would definitely recommend to family and friends and use travel online again.

Kylie Colley

23rd May 2014

From our first contact with Travel online everything was smooth sailing! All staff are very helpful, the transport company was very efficient and helpful, always on time and willing to answer all our questions and provide helpful information on tours etc.
The resort was excellent and the room as described.
Travel online provide excellent deals that are value for money.
We will be looking at your website first for our next holiday.
Thankyou !

Antony Wright

22nd May 2014

Yes I would recommend to others.. Easy booking with no hassle!

Andrew Crossing

22nd May 2014