TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Everything went very smoothly with all arrangements being in place and handled very efficiently.

Would definitely use your services again.

Robert Donovan

14th Nov 2013

100% happy with the professional, friendly service which guarantees a stress free, organised holiday away from home. Flights, airport transfers, accommodation with buffet breakfast included, tours with all pick ups and drop offs to accommodation organised to perfection. Our holiday was perfect and tailored to our individual needs. I would highly recommend booking a holiday with travel online and would not hesitate to use travel online in the near future for our next holiday destination. Thank you so much Joanna.

Sylvia Mosey

14th Nov 2013

Definately consider booking through travel online again. It was easy and your consultants were only an email or phone call away to answer questions. We had to change our dates to come home and it was no problem. Everything went smoothly and it was good to have transfers ect organized beforehand . Thanks to Emma and the team at Travel Online!!!

Jason Markwell

14th Nov 2013

Easy booking, advised well in advance of changes to flights and all efficient. Have already recommended to friends.

Cornelius Johannes Haywood

14th Nov 2013

Emily was fantastic, she was extremely helpful as I had never booked online before. I would book with travel online again and will be highly recommend your service. Thanks for all your help and attention.

Christopher Ashcroft

13th Nov 2013

Overall the service by Annaleise was execellent with all aspects of our booking going to plan.

Thanks

Rennie & Ele GRINLY

Rennie Grinly

13th Nov 2013

Making arrangements ran smoothly and staff helpful. Would recommend to family and friends

Jay O'brien

13th Nov 2013

Everything was provided for our stay at Heron Island so all went very smoothly. Yes I would recommend you to family and friends and book again when the right deal for us comes along.

Rhonda Ernest

13th Nov 2013

I was really happy with all our travel arrangements & deals that you got for us. Everything went according to plan & very smoothly. I have already recommended you to friends.

Rowena Crawford

13th Nov 2013

Thankyou so much, you made booking our holiday online so easy and answered my questions really quickly. Everything went perfectly and we had an absolutely fabulous holiday!

I will absolutely book with you again and definitely recommend to any friends or family I know who are booking online, you guys were the best!

Gavin Johnson

13th Nov 2013

Emma was fantastic to deal with and even when we changed our minds a month before our booked date on one of the resorts we attended to, Emma was fantastic in assisting us.
The website is one of the best ever in seeing transparent prices and the layout was great.
I've recommended this website to friends for their holiday enquires.

Suzanne Mcardle

13th Nov 2013

Never have a problem with you guys ...always great and cheap deals at the top end places ...cheers Murray.

Murray Marsden

12th Nov 2013

I was impressed by your prompt attention to our e mail expressing interest in a property.

I would certainly book with you again as you made the arrangements easy and were prompt in your arranging and polite in all your dealings.

I felt I was receiving a personal service. Thank you.

Helen Cole

12th Nov 2013

Great communication with progress of booking. Nothing was a problem when I asked questions.
Definitely use again and have already recommended to friends/family.

Lisa Hearnden

12th Nov 2013

We were very happy with the service from start to finish.

Everything was professionally organised and we did not have to worry about a thing. It all just flowed seamlessly.

Thank you for organising our wonderful trip!

Cathy Mcshane

12th Nov 2013

Great service! Great holiday :D

Grant Misso

12th Nov 2013

I have used Travelonline several times and not been disappointed with the service .
I required some last minute changes to my recent booking and can only thank Joanna for her prompt /courteous service for the changes required .
I have and will recommend Travelonline to friends and will use them again for my next holiday booking

Keith Mcdonnell

12th Nov 2013

Great to deal with, returned my emails promptly and yes will recommend to others and would book again through travel online. Thanks Nicky!!!

Gregory Knight

12th Nov 2013

I will definetly be booking with travel online again. I found the process very easy. I also got a much better deal than through a shop travel agent. I also liked that I could do my own quotes to find the best deal. I will be recommending you to all my friends and family. Thankyou

Michael Huggins

12th Nov 2013

Nicky was efficient, professional and informative. So glad she directed us towards the JM Cousteau resort, which was perfect for our needs. Booking was straight forward, even with booking from Canada at an Australian travel agent for a trip in Fiji!

Tracey Smith

12th Nov 2013