TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,001
Average Rating: 4.85 out of 5

Customer Service Reviews

Travel Online was super efficient. Received all confirmations and vouchers in advance and confirmed all my bookings, despite other reviews. Our experience was a positive one.

Melissa Mangelsdorf

21st Jan 2015

Always easy to get a quote, confirm, pay and go on holiday! Way too easy!!! It would be nice to be able to not pay credit card fees and maybe receive discounts for frequent purchasers using travelonline.

Vanessa Mostyn

21st Jan 2015

We loved your service and would definitely book again. Your prices including airfares met our budget requirements. I loved the inclusion of transfers. daily breakfast, one two course dinner and massage. I Have already recommended you to several of my friends. Lisa was exceptional in the service she provided: emailing all vouches for all six of us.

Dimitrios Tsipos

20th Jan 2015

Love the service I get from Travel Online. Have used this company before and also got exellent service.

Kathryn Condric

20th Jan 2015

Booked with travel on line 4 years ago when visiting Lady Eliot., used same agent again this time.
Staff very helpful and efficient. Booking was smooth without problems

Brian Peedell

20th Jan 2015

Your serive was excellent and the vouchers worked really well. The only thing that I was unsure about was confirming our bookings 2 days out. I was not sure whether I could confirm with your company or had to deal with the motel and transportation themselves, either way I did not mind but some places do not have an email address and some people might not like ringing overseas. It would have been nice to have an email address for each area of booking. Otherwise everything else was fantastic and I would recommend you highly to my family and friends.

Kerryn Nutt

20th Jan 2015

Your service was fantastic, very efficient and spot on when we arrived in Vanuatu which is always comforting. Will definitely book through you again and recommend to friends. Thank you for booking a hassle free holidays.

Cherie Mullins

20th Jan 2015

Travel online were the cheapest around

Jakob Shpak

20th Jan 2015

We had to alter the booking due to unforeseen circumstances and all was done quickly and efficiently. This was a very positive experience for us.

Rudolf Marki

20th Jan 2015

Easy online bookings, instant quotes, good communication.
Would recommend and use again, 2nd time using..

Norman Page

20th Jan 2015

Awesome to deal with , Amy helped us have the best holiday . Thank you

Shane Crosbie

19th Jan 2015

No Hassles
Prompt emails
Excellent service
Would not hesitate to book again

Mitchell Lewis

19th Jan 2015

Hi Danielle,
The service you offered was nothing short of brilliant. Absolutely no hassles with the booking process whilst keeping us regularly informed. Best of all the price we paid was by far the cheapest on the net even cheaper than booking through the hotel direct! My only criticism is the relatively difficult search in finding you guys on the net and therefore what you guys offer (rates/hotels etc). But once found it was well worth it certainly financially! Will most definitely recommend you guys to both family and friends and if you guys can offer the same rate for the same hotel next year I will definitely be booking with you guys once again! Cheers Andrew

Andrew Hamill

19th Jan 2015

Quick and easy with no issues while booking the holiday or while on holiday....

Wayne Doust

19th Jan 2015

thankyou Lisa for making everything easy for us, everything worked out beautifully and would recommend using Travelonline again..:)

Darren Corcoran

19th Jan 2015

Thanks for your help Rochelle, had a great time, and accommodation was great

Rebecca Neale

19th Jan 2015

The whole epxerience was outstanding - from ease of booking, to everything running smoothly , to having a fantastic and relaxing holiday.

Jonathan Downes

19th Jan 2015

My booking was handled with efficiency, and booked exactly the way my family wanted. We would definately book again through Travel Online. Thank you for making my holiday rememberable.

Susan Blanco-haisch

19th Jan 2015

No fuss. Would definitely book again should the right deal come up.

Ian Duncan

19th Jan 2015

Thanks Clare, you made everything very easy for us and all the travel arrangements were absolutely trouble free. I would certainly recommend you to family and friends.

Peter James Cossart Walsh

19th Jan 2015