TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,752 customer reviews
Fantastic service from Natasha. Too bad the location was a terrible experience.
Susan Jarrett
24th Mar 2025
Great service
John Rowe
24th Mar 2025
All bookings that were under the direct organisation by Travelonline went smoothly. Quick turnaround of advice when questions sent via email.
Jodie Sayers
24th Mar 2025
Excellent service !
Linda Hall
23rd Mar 2025
Great price, easy to book and transport provided was on time and the driver was great
Rachel Coomblas
23rd Mar 2025
Friendly, prompt service.
Would use the service again
Clare Dullard
23rd Mar 2025
All bookings went smoothly.
Terence Ramon Warren
23rd Mar 2025
Holiday was hassle free and well organised. Highly recommended. Thankyou.
John Smith
23rd Mar 2025
Wonderful to deal with!! Can not wait to book through travel online again!
Emma Turner
23rd Mar 2025
TravelOnLine makes going on a holiday super easy! They organise everything for you including flights and airport transfers. Even give you plenty of time to pay once the deposit has been paid. We even received a canvas bag on arrival at the destination! A nice touch. Made us feel that TravelOnLine was invested in our positive experience. The bag also came in very handy for shopping too. We went to The Mulia in Bali and it was "off the charts" amazing. HIGHLY recommend. We had such a great holiday, we have booked another holiday through TravelOnLine. Thank you Natasha Rea. We appreciate what you did.
Natalie Ann Gardner
23rd Mar 2025
Trip was simple to book, with great support via email or a call, and the knowledge, that if I have anymore questions, it will be easy to have them answered.
Lucia Perri
22nd Mar 2025
Absolutely amazing service. So smooth and easy to deal with. Very informative via email. Highly recommend, will definitely book again. Thanks Kristy
Bradley Smith
22nd Mar 2025
I would recommend travelonline,
Any email l send to them any questions they would get back to asap,
The services where so fantastic,
Doris Tait
22nd Mar 2025
Dealing with TravelOnline was great. Fantastic service and got us a really good deal
Donna Galpin
22nd Mar 2025
Thankyou Kristy , the easiest way to book your dream holiday ! It takes the stress out of planning flights , transfers and accommodation knowing your there to help when things don't go to plan.
Jennifer Ann Bentley
22nd Mar 2025
Maddison helped me to find the best solution to our accommodation needs when my first choice was unavailable.
Judith Seeto
21st Mar 2025
Maddison is so friendly and was so patient with the many changes we had to make to the booking. She was very prompt in her reply and very pleasant to chat to on the phone. You're a keep Maddison
Linda Hanna
20th Mar 2025
Thank you for a very informative service
Janis Ishak
20th Mar 2025
The service from Travel Online was good
Michael Christensen
20th Mar 2025
Easy booking process. Communication was excellent and complete. Fantastic holiday service.
Leah Cavallaro
20th Mar 2025