Overall: 4.6 out of 5
Most guests recommend for "everybody" (307 reviews)
Ratings are averaged based on 412 reviews.
The most welcoming place that accommodates all of your needs. In a lovely location right across from the beach. The facilities are great and super accessible (gym, pool, hot yoga room etc.). The breakfast every morning is such great value and the staff at this resort, are the nicest people you will come across. My second time staying here and nothing has changed my mind of how great it is.
great place to stay still close to every thing even if you wanna walk only problem is it was bit hard to find our names when we got off the plane to catch our ride to the hotel driver good
Great resort great staff easy quick check in and check out staff super friendly and professional
Graceland's never disappoints. Great breakfast with plenty of choice's. Very large rooms and decorated well. We were there with a group of 7 couples. Everyone was happy with their stay.
Made our stay wonderful
Graceland spa and resort was absolutely fantastic stayed there for 10 days. The breakfast. Oh my god was to die for, straight across the road from Patong Beach, with which has all amazing attractions and activities as well as a huge variety of street food, shopping, and other restaurants were also in walking distance would definitely go back
We are a party of 4 (2 Daughters 22, & 13, my Wife, & Myself) we stayed in interconnecting pool view rooms (if available try get a pool access rooms bigger verandah dive straight into the pool)
but our rooms were spacious with a large bathroom with toilet, shower, bath, and vanity the room had a closet with a safe but not a lot of storage for luggage (so don't overpack) there was also a mini bar with complimentary water each day 2 x 500ml. Flat screen TV with approx 50 channels, Bedding was a king, & a single the room had glass sliding doors that opened up onto a small verandah with a small coffee table and 2 chairs with a great view overlooking the pool (if the doors are left open the AC will stop working this is a good thing sometimes as the rooms can get very cold but don't leave them open too long as condensation builds up and you will see how damp the room can get)
There were 5 excellent pools throughout the resort 2 x Jacuzzi's, 2 x Swim up Bars, happy hour daily, activities daily for Adult's & Children, the resort offered beautiful landscape gardens with footpaths throughout and a large grass area to let the kids play football, soccer, volleyball etc.
The restaurant offered a buffet breakfast with a large variety of amazing food for breakfast to much to list but something for everybody.
The resort is situated across the road from the beach that offers water sports parasailing, Jet skiing etc, and is also a short walk approx 1km from Bangla road & shopping mall.
I would definitely recommend Graceland Resort to anyone wanting a great place to stay and central to everything you want and need.
Couldn't have asked for more
We loved our stay at Gracelands. All the staff were amazing, very friendly and helpful. The location was awesome.
it's location was fantastic walking distance to beach and restaurants would stay again
As a family of five with older kids, 17, 14 and 11, we enjoyed having two sunset deluxe pool access rooms next to each other. Although not interconnecting you could step across to the next room via the pool. The rooms were spacious and bathrooms were modern with lots of bench space. The pool was heated slightly which was great for all day and evening swimming. Having the pool at your door step was a winner for my kids, but I don't think I would booked this room had my kids been younger. Breakfast was great and varied. We were there at the beginning of November so the resort was not too busy as it was during school term. It was a 10 minute walk to all the markets and restaurants which was ideal especially in the heat. The beach was okay but I'm from WA so I'm spoilt by beaches where I live. Great location, nice resort and the kids loved the banana and Nutella pancakes after dinner!
Gracelands was amazing rooms were clean staff were friendly and pools clean
Just think the resort is getting a bit tired
But apart from that Good overall
Loved it
Stayed here before. Staff are great and rooms quite sizeable. Great buffet breakfast with loads of options.
The rooms are showing a little bit of age but still neat and clean with everything you need and the facilities such as pools, ten pin bowling and restaurants are fantastic.
We loved our stay at Grace lands. There are 5 pools, daily activities and beautiful areas just to chill. Breakfast was included which comprised of buffet style, with so many options from bacon, eggs, stir fry, bread, croissants, muffins, omelettes, fruit, salad, cereal, yoghurt, juice, water, milk, tea or coffee. The resort is located on the northern end of beach and a short stroll across the road and you are on the beach so a good location. The rooms were very comfortable and a nice size. There is a gym, bowling alley, kids club, spa all inside the resort, along with restaurants and nightly entertainment. Would stay here again.
We could not fault Graceland for our visit 10 days ago - great location; service; tidy; food; amenities; friendliness' of staff
Thank you
Overall very good to excellent
Great dining options nestled right in the heart of Patong Beach We had the best first experience in Thailand, staying at Gracelands. The Thai people are so beautiful and accommodating. Everything is at your fingertips and the staff made everything easy and relaxing. This is a great stay for couples and families.
Central location to a variety of restaurants, transport, the beach. Pool and dining room excellent. I needed medical assistance and I could not praise the service high enjoy, the nurse was amazing,her caring was second to none backed up by the Dr.
Once again another wonderful stay at Gracelands, staff couldn't be more helpful, friendly and courteous, catering for everyone
This resort is very large with lots of rooms, so it was amazing to note you hardly saw anyone as there was always space available, the staff are wonderful and very organized especially at breakfast time they have that down pat with turnover, the breakfast was very satisfying with a great range to choose from.
our room was very large with great aircon and lovely hot water in the shower, beds where very comfy and we slept really well, the hotel is close to restaurants and shopping also transport is outside should you wish.
We did find the hotel noisy with the doors slamming shut all day, I know this was not deliberate it's the doors being sprung and heavy with no foam around the doors to soften it, also there is no carpet in the corridors so all noises where amplified even whispering could be heard, walking and the cleaners with their trolleys every morning was just so loud for us, this is not a hotel to go to if you fancy a sleep in. sadly I would not stay again due to the noise level which is a shame because it is a great hotel otherwise :)
We enjoyed our stay at Gracelands. The location is fabulous, the staff were lovely and the facilities awesome. We definitely would recommend staying here.
Great facilities and very helpful staff.
The customer service and all staff we encountered were very friendly and helpful.
We stayed in the sunset deluxe room, it was a bit older and needs a freshen up. The shower water temp fluctuated alot between hot and cold suddenly which wasn't ideal. The beds were ok, they were a bit hard and lumpy and the sheets felt gritty (like sand on the sheets)
The pools were great, and had a swim up bar. All the food we had was decent and a large variety for breakfast.
It was very easy to get a taxi out the front or walk to shops.
The resort is directly across from the beach.
Overall we had a pleasant stay
The staff were friendly and always smiling
Highly recommend staying there
Great hotel and priced well. Perfect for everyone. Well located, lovely and welcoming staff
Accommodation was great, amazing facilities, clean and tidy rooms. I travelled with other family member's and we all had great rooms. Worth paying the extra for a poolside room.
Travelling with teenagers, the resort venue was ideal which was central to all the activities at Patong Beach. Graceland resort pool was perfect and close to.the beach.
We spent 7 nights in the Sunset Deluxe room which was overlooking the pool. The hotel was fantastic with great facilities - separate swimming pool, bowling arcade, good breakfast selection. The staff were very friendly. The location was perfect- walking distance to restaurants and shops/malls and right opposite the beach. Definitely recommend this hotel.
We loved our stay at Graceland. It was the best location for our family. Not too far to the main shops and restaurants. Pools were large and great for the kids. Beach across the road was lovely.
Great location, staff were very friendly and helpful, pools great, staff run programs for kids & adults. Breakfast really good as it caters to lots of different people. 4th time in Patong and would stay here again for sure.
Always stay at this resort and it has never let us down. if we have a problem, however small , it is fixed with a minimum of fuss.
The resort is being repainted and updated at the moment, and is being done without upsetting guests.
My partner and l have stayed at the Graceland resort several times and it never disappoints … would Highly recommend it for location and service .. great breakfasts
Great place very central to everything.
Have stayed here a few times great service brekky was beautiful staff very helpful great location beach view priceless
Friendly, helpful staff. Location is great, easy walk to shops and restaurants.
Good location. Close to beach and short walk to shopping areas. Noisy Nightlife. Would prefer to stay away from Patong next time, due to young children and loud night life. Would be great for couples and young people. Room serviced daily, however, not as clean as I would expect. Excellent Buffet Breakfast. Various Food/restaurant options within hotel. With short walks to markets, stalls and other food shops.
Love everything about Graceland. Great location, staff are wonderful
My daughters and I had the most amazing time in Phuket. Graceland resort met all of our expectations. The staff were lovely and always so helpful. The location was perfect. We will definitely be back again.
Wonderful resort with a choice of pools! Beautiful rooms very friendly staff and delicious breakfast! Freshly painted which is great
Great overall.
Staff are very accommodating.
Graceland was in the best location. Walking distance to everything, staff where so helpful when a tour wasn't booked properly and will definitely stay and recommend it to everyone
We had a Leak in our air conditioning, we rang the frond desk and it only took them a few minutes to come and fix it ..great service
Thank you
Loved staying at Graceland. The location was great and the staff were all super friendly and helpful. Can't wait to go back again.
Everything you want is here & close by sensational
I was fortunate to have a 6 night stay at Graceland Phuket. We had an adjoining room which was comfortable, renovated and well appointed. We loved the two pools - rooftop and main pool were both lovely and deep. The water aerobics session was fabulous and very popular with the poolside guests.
My negative feedback relates to the inconsiderate guests that feel it is their right to occupy pool side lounges and leave for endless hours. Having stated this, there were sufficient seats for all as people came and went and did the right thing!
Breakfast was included and a lovely array offered. Hash browns would have been a bonus! Again, some guests need to be mindful that there are utensils for handling food and to keep everyone well!
Everyone was friendly, happy and helpful! Thank you to all for a wonderful stay!
Looking forward to next stay
I could not have been more impressed. Great room, pools, breakfast, service and location. And when I had an unfortunate accident and sent to hospital the nurse was incredible.
Our stay at Phuket Graceland Resort and Spa was nothing short of amazing! There is so much to do, and the facilities are always clean and tidy. The food was absolutely delicious. What we loved the most was the ambiance of the hotel—the positive atmosphere is simply fantastic.
The staff are incredibly friendly and you can see their passion for what they do. Every single staff member greeted us every time we saw them. We had a deluxe pool room, which was perfect for our family.
Thank you, Graceland Resort and Spa for making our holiday unforgettable!
Love staying at Graceland we come back every year as it has a great location with easy walk to bars & restaurants,Breakfast is amazing with friendly staff. Pools are beautiful swim up bar with awesome cocktails great specials at happy hour.. Rooms are very clean and well presented.. Cya next year
They needed to have more smoking areas around the whole property. All else was great.
lovely clean rooms friendly staff great location
we will be back
Loved everyday of my holiday, back 2025
Highly recommend
Perfect place to stay at Patong, close to everything, so exciting on beach at night. Loved it
GREAT
Had an amazing time once again at Phuket Spa Resort ,Safe Beautiful, always welcoming by staff , nothing is ever a problem , will return soon as this is our 4 time recommendation to anyone
This 4-star resort offers very good value. Room type supports range of budgets, but in HOT Phuket can't beat a room with swim up access.
Lots of cocktail and beer specials (if that is your thing) throughout the day at pool and bar/grill locations.
Sunset Beer Cafe has some of the best meals we had in Phuket.
I've stayed at Graceland many times over the years.
And i love it. In the last few years however, I've noticed that the fountains in the pool are no longer working,
which is a shame as they look fabulous.
Breakfast is always amazing, they just need to sort the coffee machines out.
Some rooms are not as updated as others but I would highly recommend staying here.
Great location. Great pool areas that aren't overcrowded as there is more than 1.
A great place to stay, excellent location and great service.
The bacon in the breakfast is dreadful though!
Graceland Resort is amazing from staff, accomodation, location, food,easy access to everything.
Very happy with hotel overall. Recommend to others.
Beautiful rooms, excellent location right across the road from the beach, beautiful pools and most of all excellent staff and service. The breakfast was delicious and we were overall very happy with the resort.
Great location!
However could do with renovations
We had a fantastic stay at Graceland. Everything was perfect!
Customer service, with a commitment to making our stay comfortable.
Room was spotless, and the facilities were well-maintained.
Comfortable Accommodation equipped with all necessary amenities.
Check-in was smooth, thanks to friendly and efficient staff.
Check-out was quick and hassle-free.
Top-notch pool.
Highly recommended we'll definitely be back next year!
Great place to visit for large groups and families.
Family friendly, away from the hustle and bustle of Bangla and central Patong Beach. Rooms can do with a little update but always cleaned daily and freshen with linen and towels. Buffet breakfast galore of options and two restaurants to
Absolutely perfect for families, romantic getaway, or just to have a break. Location is perfect. Everything you could ask for.
Staffs at Graceland were very friendly and accommodative. Our stay at the resort was enjoyable. Recommends to everyone. Only problem we faced was the unstable wifi. Overall our stay was fantastic.
Great place, perfect location!
Rooms were clean, and spacious however a tad of wear and tear.
Our air conditioning was leaking water, but was promptly fixed when staff were informed.
Buffet breakfast was great. Staff were lovely.
Would definitely stay there again.
We loved our stay at Graceland. The resort is in an excellent location for newbies and experienced travellers. You could stay within the resort if you are worried about going out and about. You shouldn't be worried though as a short walk across the road leads to markets, brilliant and cheap street food and water activities like parasail and jet ski, and the fresh fruit and smoothies for 80 baht was amazing. The resort is clean, well managed has everything we needed and Asha, Dino and Kelvin were great at kids club and activities. This is a family oriented resort with people from all over the world with a small minority who were noisy and not considerate of others late at night. This happens at all resorts but we did have a few nights where we were woken but slamming doors and yelling. Overall this place was wonderful, great value and a brilliant location.
This was our 2nd stay at Graceland Resort. The first time was 14 years ago. We loved it then, but, wow, we adored it this time. Their attention to detail was perfection. During our stay we were lucky enough to be invited to their weekly cocktail party for returning and long- stay guests. Wow! Their finger food was to die for along with free flowing cocktails! Also the Thai New Year Water Festival was celebrated with a sumptuous dinner. The set up on the grass area wasn't nothing short of spectacular with white table cloths, white chair covers and gold trim! The food was outstanding along with the entertainment!
Our accommodation was divine and bedding sumptuous. The bathrooms and rooms have been totally renovated with first class amenities! The service was brilliant and the breakfast was delicious, varied but not always hot enough for me. We didn't eat in their dining rooms as we preferred to eat out at the local, nearby restaurants.
The pools were huge and no less than 3 to choose from. Our favourite was the rooftop pool as less children attended.
Overall, one of the best resorts we've stayed in!!
Fantastic service, clean, great food and excellent pools
Graceland was a lovely property, very secure but walking distance when leaving to restaurants, beach, activites and the local "cafes".
We choose the Graceland Resort because of the value for money but also because it was rated as a top 5 family resorts. Surprisingly there was very few children. We would definitely stay again because of its location, rooms, two swim up bars (!) And friendly staff.
Loved staying at Graceland. Far enough from the main center of Phuket to be peaceful but close enough for a $6 tuk tuk ride or sweaty walk to access everything you could want. The resort itself was clean and with all the facilities. Only downside was that we expected the 2 bedroom suite to have some more facilities. This room is very much set up still like a motel room with provisions only for making tea and coffee.
The staff at this resort are very friendly and always happy. They are always willing to help people. They are efficient in their work. The rooms are big and comfortable and are cleaned everyday by very friendly staff.The food is typical resort food but this resort is close to lots of street stalls and restaurants that its easy to eat out. The buffet breakfast has a very big variety of foods that should satisfy everyone.the resort has pools everywhere and the beach is across the road.
Absolutely fantastic from start to end. First time in phuket and what an experience especially to stay at Graceland. Location and service ,staff friendly thoroughly recommend for all.
Will go again
Would highly recommend for all trailers. Great location close enough yet faraway from the night life of Bangla road.
Directly across the road from the beach.
Staff absolutely beautiful and accommodating
Breakfast buffet just stunning
Value for money
Rooms spacious and cleaned every day
My favourite place to stay
Phuket Graceland Resort & Spa is a wonderful resort. The several pools make it feel not crowded and spacious whilst swimming. The room we had was very large and balcony was great. Located in a great spot across from the beach in the main area. Would highly recommend and looking forward to returning again. Perfect for couples or families. Breakfast was great.
A lovely resort on Patong beach. Close to the hustle & bustle of Patong, but quiet enough to enjoy a relaxing holiday.
Absolutely recommend this resort. Will most definitely be back.
Saff are polite and friendly always a pleasure staying there
Amazing place to stay, perfect for everybody, beautiful pools and views
This is our 3rd stay at Graceland. It is the perfect location, walk to everything, the beach is directly opposite the main pool as is the massage hut and all beach activities. Rooms are spacious with good air conditioning. We had the pool view room which was lovely and had a big shower. Already planning our next trip back. The staff are lovely and the breakfast buffet has something for everyone.
The resort was fantastic, the sunset deluxe room was huge & very well equipped. The breakfasts were just amazing. Could not fault a thing .we will be returning to hopefully a swim up room
The resort itself was great, it was great having all the different swimming pools.
The buffet breakfast was good, very disappointed with the two restaurants where you can have lunch and dinner, the food wasn't good at all and the service was very slow as we waited ages for our food.
The rooms were very clean the only problem was if the aircon wasn't left on at a certain temperature the room would get all moist and wet.
Great Service, Rooms, Breakfast, Close to shops and restaurants.
Would stay here again.
Could do with a refurbishment.
Was fantastic! The service by staff was exceptional. Unfortunately we were not in high season so they were repainting one wing and the cafe was closed for a couple of days which was understandable. However, their
Flavor Restaurant & The View Bar were closed which we were very disappointed in as the views would be amazing.
Loved it and can't wait to go back. I won't stay anywhere else.
We could not fault Graceland- the room was spacious and modern. Location is very convenient- across the road from the beach and walking distance to great restaurants and shops. The breakfast at the resort was amazing- we were spoilt for choice. The staff were very friendly and attentive. Would definitely stay here again
Had a wonderful holiday thanks very much.
Loved the place. Room, food pools are all great!!
I've been to Graceland twice now and I won't stay anywhere else now. I love this place. It's clean, the staff are exceptional and the location is perfect.
Have stayed here many times over the last 11 years and whilst it needs hsome TLC, it never fails with service, location and wonderful, friendly staff.
Great resort for families kids club staff were amazing with the kids.
Large rooms which were great. Loved the choice of their 5 pools. Great location on the beach however a good 15 minute walk in the busy area of Patong but doable. Staff were amazing and the breakfast was awesome with a choice of 2 areas. Would definitely stay here again
Graceland Resort is very well appointed. Pools (yes there are 4!) Are amazing with lots of pool chairs and umbrellas. Sky pool had an amazing view over the resort to the ocean. The lobby was huge and welcoming with great air conditioning. Service was outstanding, all the staff are very friendly and accommodating. Buffet breakfast was a hit - such a huge variety! Kids loved the bowling while we waited out the rain. Everything in close proximity or a tuk-tuk or taxi is very easy to get. All the restaurantsand room servie share the same menu which was disappointing but we can highly recommend Fouket and Thai Smile which was a short walk. Do yourself a favour and visit Elephant Jungle Sanctuary - the most incredible experience of our lives. The resort is a little dated, which is to be expected after Covid, but they are busily working on upgrades and refurbishment. Overall a fabulous trip!
Great hotel.. great grounds. Not a fan of location
Good
Helpful staff, clean & great for all ages
Very close to shops, restaurants and beach. Good size rooms. Beautiful pools
Needs a bit of work/renovation but overall perfect location, clean pools and rooms. Would definitely return. Great value.
Graceland is a lovely Hotel in a terrific location opposite the beach. The room we had was large and modern with every convenience. Breakfast was very nice with a huge range of foods. We enjoyed our stay.
Adjoining rooms were made available where possible. Staff were friendly.
We enjoyed our stay at Gracelands. We liked that it was a little distance away from the busy streets but was still an easy walk or a THB200 tuk tuk or taxi. We liked that there was everything at resort if you didn't want to leave. Had sunset view pool view room and it was 4 star. Plenty of room for 3 suitcases to be stored. We ate at sunset bar and they had a good variety. Pool was relaxing. We would stay at Gracelands again.
Enjoyed our stay
The hotel is in a good location, approx 10-15min walk from Bangla road and directly across the road from Patong Beach. The hotel offers different daily exercise classes at 9:30am (ie: pilates, yoga, strength etc) and a variety of pool and kids club activites (Monday through to Saturday). The hotel gym is well equipped and there are plenty of restaurant/cafe options, pools and several swim up pool bars. Whilst the pools and surrounding areas (including the pool towels) are in need of updating and refurbishment, they are clean and maintained throughout the day. There is also a spa, gift/beauty shop, tour office and business rooms/facilities available although we did not need to utilise any of these.
In general, we found all of the staff friendly and accommodating particularly the housekeeping and maintenance staff.
Breakfast had a great variety although the main restaurant was very busy between 9am-10:30am where it was difficult to get a table. However, you can always eat at the Sunset Restaurant for breakfast and we never had any trouble getting a table here.
The hotel is quite outdated, run down and in need of maintenance altough we noted that renovations/refurbishments were taking place while we were there. Our friends rooms (Deluxe rooms in Block 3) had been updated however we were in Block 4 (pool view rooms that were interconnecting) and our rooms had obviously not yet been done as they were outdated, had very poor Wifi in the rooms and our TV did not work very well. However, the rooms were clean, relatively spacious and had everything we needed. Housekeeping also did a fantastic job of cleaning our rooms everyday and replacing our towels (and bed linen if requested).
Overall, we found this hotel good for the price and location and we would stay again.
Thank you for an amazing 14 days. Bucketing rain and all couldn't damper our stay. The location of Gracelands is perfect, the workers were very friendly and making sure we enjoyed our time. We look forward to returning when the current renovations are completed. Gracelands has a lot to offer for families, teenagers, young adults and all ages. Thanks for helping our family make great memories xx
Had a very comfortable stay!
Excellent
We really enjoyed our stay in Phuket. Our location was perfect for our trip with easy access to a variety of dining shopping options. We had 3 rooms together for 7 people in total, however we could easily have managed with 2 given the size of the rooms. Some areas of the hotel required maintenance, although it was evident this was being worked on progressively.
Over the 3 rooms which were all together we noted a bit of dampness/condensation which wasn't present in the other 2 rooms. It was a mild irritation, but nothing too major.
Would consider staying at Graceland again.
Everything was great and the only recommendation would be to have railings fitted to the steps entering the pools for the older guests.
We have a great 14 days at Gracelands. Brilliant spot for first timers to Phuket. We will be back.
Was a great hotel to stay at, friendly, helpful, happy staff, great amenities, Awsome pools, great location.
Room we had for 2 was very spaceous. TV had You Tube.
Our 8 night stay at Graceland was great. Away from the hustle and bustle, which we loved. All the staff were friendly and welcoming. We would definitely stay at Graceland again.
Good location, good service and breakfast
I have stayed at Gracelands before and will definitely stay again if I go back to Patong. Very happy to find years ago. A massive luxurious property full of fun and a short walk to the centre of town. Highly recommend.
Amazing place to stay good service not great though.
So relaxing in such a lovely tropical environment. Buffet breakfast was generous with huge range to cater for all tastes and nationalities. The main pool was massive and a nice place to relax out of the hustle-bustle of the busy main restaurant/shopping areas that were just a step out of the resort grounds. We participated in some of the many free activities such as yoga, pilates, pool exercises, water polo. A great atmosphere, friendly and attentive staff. All good.
The resort was lovely. The pools were pristine and the room service was fantastic.
Overall a great spot and location.
Really couldn't fault the resort.
Friendly staff always.
We had a room in the older part of the resort - room a little dated and needs a bit of work but overall was a good stay. Breakfast was pretty good. The pools were nice and warm.
Stayed 2weeks pool was great beds uncomfortable breakfast amazing very busy great location
We loved Phuket Gracelands the first time we stayed there. It was just as good this time. We are planning another family holiday in a couple of years and will definitely stay there again.
Can't recommend Graceland enough, we have stayed twice and would stay every time we go back. Staff are are amazing, breakfast amazing. If you needed something fixed it was done without a problem.
Graceland resort is a fantastic place to stay in Patong, the buffet breakfast is amazing, the rooms have been recently renovated, the staff are lovely and helpful, will definitely stay there again in the future.
Large hotel in northern Patong, good facilities and excellent buffet breakfast
Highly recommend this hotel for cleanliness friendly staff and the location is perfect right on the beach and close to Bangla road
Location is great. Service was good, very friendly and helpful.
Breakfast food and service was excellent.
Plenty of room around the swimming pools for people to enjoy.
Right on the beach, excellent.
Close to shops and a short walk to Bangla Road.
Have stayed here 4 times thanks to all the staff for sensational service, it has everything for a good holiday beach shops etc going back in September
Great spot close to everything .. clean facility with lots to do
Rooms were nice, not amazing but what you would expect for a hotel of this price and rating. Maintenance and upkeep was done throughout the hotel in rooms that weren't used, service was good very friendly and listened to our needs. Pools were the best part especially for the kids and the location was perfect if you wanted next to the beach or on the main busy Patong Beach strip. Walking distance to Bangla and most restaurants.
Only complaint was the air conditioning sometimes picked up a cigarette smell and circulated it through out room (probably from others smoking in their rooms when they shouldn't)
Would recommend for everyone except people that want a secluded or quiet place away from the action.
What a fantastic resort for families and couples.
Staff were friendly and welcoming. Could not have asked for more! Thank you
Lisa. I cannot fault anything about Graceland. They meet my budget and service. Just that I spend longer there. Maybe next year.
Loved the huge resort and activities. So much better than a lot of other accommodation available. Everyone was very helpful and friendly. Like being on a cruise.
Graceland is in a great location beautiful settings and pools great service awesome buffet breakfast cross the street to Patong beach highly recommend this place for family holidays.
Excellent resort
this Resort is still a favourite to stay at , upgrades have been done and some still in progress
this hotel also offers corporate events , as we noticed on our stay , few more people
We had a wonderful stay at Graceland with a family of 5. Very reasonably priced and great value for money. Close enough to walk to everything. Friendly staff and breakfast was so good and plenty of it. The only criticism I would have is that the resort is getting a bit dated and could do with some updates but not enough to spoil the stay. We would recommend and even stay there again.
Great location, just far enough from the action to be quiet and relaxing. Loved our pool access room.Will definitely stay there again
A great place right across the road from the beach
Amazing resort for families, good location right across the road from the beach, and a small stroll to the shops. Plenty of pool options to choose from, breakfast was amazing so much food to choose from. Overall a 10/10 from us.
It was a good resort to stay at and staff were great rooms were clean thee could improve the resort if they had hand rails on the stairs and entry to the pools also there was a language barrier which there english
Graceland was awesome we loved everything resort sheets and towels changed daily, location straight across from the beach, food buffet breakfast was great locals foods were amazing, shopping got some great bargains. Would highly recommended Thailand done some great day trips and got a great tan water is beautiful and clear and very clean
The facilities and staff were excellent. A great holiday. Thank you.
Stayed in the newer sunset pool view rooms ,fantastic next to the sunset restaurant lovely at night listening to the music from the bar also very quiet at night .have stayed there 6 times already and love the place.
Great place to stay
We were really impressed with this resort. Rooms are big, pools are fabulous, breakfast buffet had lots of choice, room service and restaurants were really good. Plenty of activities if you choose to join.
Close to everything, staff friendly and helpful.
Had a great holiday.
As two older travelers my sister and I had a great time from the helpfulness at reception to the security guard who was diligent in making sure that we got across the road to the beach safely. You would have to chose to be bored. You could fill each day with activities or sit back and relax by the pool. The breakfast choices were great.
Lisa cld not faulter anything. I would go agaim
had a great time a Graceland Resort Phuket, Family Room with sitting room area - very room, newly renovated and clean. Some parts of hotel looking a bit tired but they seem to be addressing it, Breakfast was excellent, great choice and supply of food no matter what time you arrived. Main Pool great for adults and older kids, plenty of loungers and umbrellas, we loved the aqua aerobics at 11.30am and aqua volley ball or aqua basketball at 4.30pm every day, the Entertainments Officers Asha and Kelvin were great, very friendly and enthusiastic. Good location down the quiet end but within walking distance to shops and entertainment.
It would be good if the Beach Bar/Belgian Cafe at the front had some music or live entertainment a few nights of the week, I believe it would attract more business
Fantastic clean and great food
Room and bathroom were a great size. Nice to spread out. Food at hotel was brilliant. The variety of food for breakfast was amazing. Room service was brilliant when we needed it.
We thoroughly enjoyed our stay, the rooms were clean, the staff were friendly and helpful, plenty of facilities. Location was fantastic. We will be coming back next year.
I really enjoyed our stay here.
The breakfast buffet was amazing so many options!!
There are 2 lovely swim up bars beautiful pools too!
The staff were so friendly and helpful!
House keeping did a great job and our room was also clean.
A few suggestions that the kid’s club, the kids had to be over 5 to stay. We had a 3 year old and it would of been really nice to be able to leave him there for a few hours so we can have some adult time.
The cost of the restaurant in the resort were really expensive, such a shame because otherwise we would of eaten within the resort more.
But it was a great stay loved the location and would go back again!
This 5* Resort is grand & has it All.
RM was on 5th floor, used sky pool on 3rd floor most frequently of the total of 10 swimming pools.
Would happily recommend to family and friends. Did think the Western side of Breakfast could of been varied a bit more from day to day
Really enjoyed the resort, clean and quiet aswell as outstanding service
This resort is very good, made better by the staff> Its service with a smile, it has every thing for a good holiday, they look after the children, great pools, terrific food, Ten pin bowling lanes, Billiard tables, right on Patong beach a lot of activities, near shops bars etc plenty of transport avalable . You can book trips Once a month Great Cocktail afternoon. The Thai people show great respect for everyone They are so nice
The service and location was fantastic. One of the best hotels I’ve stayed in
Very clean & spacious. Staff courteous & friendly. Great location. Only minus attended one of the special dining dinners (Italian) which I would never recommend food old & dried out.
Excellent for families.
Thank u
We stayed at Graceland Resort and Spa for 10 nights, the service was great, the rooms were modern and clean. the location was also great, it was a short walk to the restaurants and shops, which was good as not being on top of all the action was also good, but only a 2 min walk. Over the road from the beach! Fantastic amenities! the pools were amazing, that gardens, the breakfast and even bowling. Loads of activities on all the time if you have kids, and plenty of quiet areas if you don't, Will definitely be back.
Had a wonderful time
Fantastic location and good in house service facilities and clean pools.
Staff was friendly, and helpful
Special thanks for the personal birthday greetings and compliments received on my wife’s birthday from the Managements and from the staff.
Would go back again
I can highly recommend this resort as a great place for families, couples or singles to stay. The whole resort was clean and highly maintained by friendly and courteous staff. The room was very clean and comfortable. The only drawback I found was limited channels on the TV for English speaking people, and the WiFi was a little unpredictable. On the whole, I thoroughly enjoyed my stay.
We were upgraded to ocean view rooms which have been refurbished. The interconnecting rooms were ideal for our family of 5 and nicely fitted out. Breakfast has a good variety. Food and drink as with all resorts is a bit pricey but the convenience does represent value. Some great little restaurants around and a comfortable walk to Bangla Rd, Junkceylon etc. would happily stay again and wish I was still there!
Great resort close walk to town and across the road from the beach. Resort is being refurbished as it is beginning to show its age but overall the resort offers good value. Pools between every building and restaurants a plenty! Breakfast buffet was very good with a wide variety of tastes catered for. Special dinner buffet most nights. 10 pin bowling alley was a surprise, plenty snooker tables and the fitness centre was clean and well maintained. Happy with our stay.
We stay there again on our return visit.
Graceland is a really good resort, well located close to many restaurants and shops ... across the rode from the beach. Staff are amazing, very helpful and attentive ... If I was to ask for something it would be that they would make one of the four swimming pools an adults only pool... perhaps the one on the rooftop, as it is the smaller one and would make sense not to have children at that one.... The resort is very well designed with several restaurants within the ground .... absolutely 5 stars.
Overall a good short stay destination despite the humidity
Family of 5 spent 10 days at Graceland resort recently, we had a great time close to beach , restaurant and rooms are great.
Entertainment crew were amazing.
Will definitely go back.
We loved the location at the end of the one way Patong stretch, away from the busy main strip.
Buffet breakfast always well presented and plentiful.
Laura and her friends undertaking the Kids Club were fantastic and entertaining for the kids, as well as the adults for pool activities and water exercise. Family room spacious, daily service of rooms always well carried out.
This was one of our best holidays
Staff at Gracelands were so kind, polite and helpful - they couldn't do enough for us. Would love to have stayed longer !
Good resort but staff arrogant and don’t speak much english
The room we had was great, even though I wish that I had booked a "Swim up" room. Quite a few people including ourselves complained about the loudness of the music, from the "Bar and Grill" attached to the resort, asking for room changes.
The resort was withing easy walking distance to the main shopping place. The staff were very friendly and helpful.
Different people that I had met, who had stayed there previously, had said that they were disappointing in the resort, that it had become less family friendly and too much like a night club scene.
They had up graded us, but we wanted to be downstairs with the pool and they went out of their way to rectify it and gave us a couple of dinners for the disruption to our holiday.
We loved where the resort was situated/ close to beach and the buzz of Patong was close by.
The resort pools were fantastic and the pool bar staff were awesome !!! The resort itself is in need of fresh paint as the longer you were there the more you noticed marks and plastering and walls are very old and tired in parts. The breakfast buffet was good and we would def stay there again :)
Graceland is a fantastic resort. We stayed in a family room in the sunset wing. The room was huge and the wing has been renovated. Parts are still old but in a decent condition. Pools and activities were fantastic. A great location however a little bit of a hike to walk to the centre of town but a cheap tuk tuk ride or 20 minute walk is all that it takes.
The hotel was fantastic, the location was prime beachfront and only a small walk to the nightlife.
The street food across the road was always fresh, great tasting and cheap. The hotel was also very reasonable in pricing for food and drinks.
The staff could be more helpful.
Love it great location, lovely staff, clean and lovely facilities
Had a great time, location excellent, room was clean & spacious, choice of swimming pools, across the road from beach, breakfast each day was enjoyable....100% great
Happy enough for a return visit in the future.
Stayed here as a family with 2 adults, 2 teenagers and 1 child. Ten minutes walk to all the action on Bangla Road or lots of restaurants and food carts around resort. Stayed in pool view rooms which were modern and updated. Read lots of negative reviews on this resort but so glad we ignored them and booked anyway. Great location only walking distance or tuk tuk from all the action. Would definitely stay again.
First time to Phuket , we had a fabulous time at Graceland
We found the staff friendly and helpful
So much to do at Graceland
We enjoyed the restaurants with a amazing view of the sunset into the ocean
Thank you
Good for kids. Grassed area for activities
Needs updating and breakfast buffet needs more variety.
Overall very good for our family
Graceland was a great place to stay and had a variety of pools which was great.
I have been here 4 times and juat love it
Great pool, great breakfast. Overall hotel could do with an upgrade, rooms average
Good place to stay especially for families as it’s a large resort that has 3 large pools and good amenities, the facilities are fantastic such as indoor bowling, snooker, pool tables, kids club etc. Close to main action of Bangla Rd but very quiet part of town. The furniture was a bit worn such as seating and tables in restaurant, main reception area and in rooms. For breakfast sunset dining area is not that good as food was not as fresh due to only a small amount of people using the restaurant so suggest use the main restaurant for breakfast which was ok with freshness but probably lacked a bit of choice. We did not eat at the hotel restaurants for dinner as many cheap options around town. Stayed in a pool access room which was a great size room but the bed was only a queen and a bit uncomfortable, mattress needs an upgrade, lounge had stains on it and bathroom was a little dated but clean. Looking outside of these negatives the resort is a good place to stay close to main Bangla Rd and across the road to a nice part of Patong beach, walk to Bangla Rd in about 10-15minutes, tuk tuks around town 200baht don't pay anymore. Overall good place but just needs a bit of money spent upgrading furniture, basic maintenance on pools/buildings, painting and repairing worn parts of the buildings, considering this probably still would stay again as it’s a great spot in Patong.
The location is awesome, the beach is out front, and there are shops of every type and restaurants all around within super easy walking distance. Breakfast buffet selection was extensive, egg station excellent, only thing that could be improved was the bacon as it was always cold. Plenty of beautiful pools to swim or just cool off in, and 2 seperate pool bars for refreshments. Getting a deck chair can be a challenge. It seemed many were wasted when families took enough for all family members yet the kids played in the pool and never actually used them. Pool towels were plentiful and easy to access.
Wifi is available around the resort which is really convenient, can be slow though if too many are using at same time. There is a tour desk, a gym, a coffee shop, bowling alley, pool tables to keep everyone entertained, especially handy when it rains. All in all we loved this place and will definitely go back again.
Staff were not friendly and very expensive to use the bowling alley situated at the hotel. In fact everything st the hotel was expensive. Going to get pool towels each day, the attendant never cracked a smile for the whole time we were there. Breakfast staff very inattentive, and trying to find a table each morning with no help from staff at all was ridiculous
I have have stayed here 3 times it is beautiful the service is great people are friendly
Great large property built 2005 , in need of renovation overall , request new rooms is a must
Staff friendly ( except front GRACE pool bar , staff bit rude , real effort to serve you ). Breakfast was fantastic , cleaned rooms daily , 8 lane bowling alley for rainy days
Would return again once renovated
Our stay st Phuket Gracelands was wonderful and having pool access in the Sunset Wing was the ultimate. Fantastic size room, wonderful facilities and lovely staff. Great location easy walk to Bangala Road and shopping but tuk tuk always outside the entrance. Thank you Travelonline everything was perfect. Be hearing from me next year!!!
Gracelands Resort was excellent,highly recommended for Families-location is central,buffet breakfast is great,family rooms are spacious,main pool area is great for everyone, just across the from beach,super easy access to Tuk Tuk's,Food carts,Markets and 7 eleven...We have nothing negative to say about Gracelands-Thankyou for a great first holiday to Patong!!
We are a family with three teenagers and absolutely had a ball at this place. If we go to Phuket again, we would definitely stay here. Its a little bit away from the business but only a five minute walk to get there
A little bit run down and maintenance required in some areas but overall very nice . Staff excellent and service great . Spa very expensive
Great location short walk to main shopping centre, clean rooms, good selection for breakfast thoroughly enjoyed our stay
Its getting old, the room did not have enough power points, furniture in lobby old and ripped in places they are running the place down
Just lacked a bit of service from our room cleaner. Constantly forgot to replace items used and had to chase her up.
Great value for money. Good service and great location. Friendly and relaxed atmosphere.
Very central to everything and hospitality great.
A great central place to stay only 1 hr from Airport (including traffic). Close to attractions and places to visit. Graceland was clean and staff were lovely to deal with. Graces Bar/cafe and the main buffet restaurant was good trustworthy food however the Sunset restaurant/belgian Beer cafe wasn't the best with us suffering from unsafe food. A number of nice food outlets located close by. Bowling alley and kids program is very well setup with plenty to offer for kids. The beach was only a short walk across the road however the surf tended to be a little rough. A Nice getaway.
Awesome accommodation, friendly staff and fantastic location
always come back to Graceland due to Position, Friendly Staff and Value for money
The Graceland seemed to have it all. Many pools to choose from, bars, bowling alley, kids club and more. Parts of the hotel were a bit tired and could do with a spruce but overall it was a great family place to stay. The kids club and adult entertainment could have been better coordinated but the staff who ran kids club, volleyball, soccer, trivia night etc were all very friendly and helpful.
Had a great time people very friendly
The staff could not be more accommodating. There are taxis 24/7 ready to take you anywhere. I would recommend this resort to anyone, everything is done for you and you can just concentrate on your holiday
We just got home from 9 nights in this wonderful resort. A family of 4 adults and 2 kids, there were 33 people in our travelling group. We stayed in 2 pool access rooms and loved it. So nice straight from your room into the pool and a short swim to the swim up bar.the resort is huge with plenty to do and close to shops, restaurants and bars. Taxis and tuk tuks are easy to get close to the resort and there are a couple of street food carts just outside the resort. We ate a few nights at the Belgian Beer Cafe which was nice with a good selection, the staff were lovely. All the staff we met during our time were all so lovely right down to the guys at the front gate. The whole time we were there we received great service. A big cheer for the Carpe Diem team, they were great and funny! Bowling was great fun, there is so much to do. Breakfast was in the Sunset restaurant which was so much quieter than the main bistro. I highly recommend Gracelands, we will definitely be back!
A great place to stay friendly staff very accommodating, food was excellent very clean grounds, well kept and close to most things of interest or only a short Tuk Tuk away.
We had a wonderful week away at Gracelands. Loved the pools and breakfast buffets, and really appreciated the interconnecting rooms. The kids loved running across the lawns and the bowling alley!
great service, nice rooms and brilliant location
Great food, service, location, great relaxing feel for families & plenty of fun activities for the whole family!
We enjoyed our stay at Gracelands.
Just a suggestion for the breakfast buffet is to vary the food selection from day to day.
All staff were very friendly and nothing was any bother to them.
The resort was clean and well maintained.
Highly recommend staying at this resort.
Our stay was good, being across the road from the beach was handy. A bit of a walk to the main shopping area. Could not fault the resturants in our location. Rooms very comfortable and roomy. Staff not as friendly as we had in Khao Lak.
Great service, fantastic facilties and friendly staff.
The only drawback was we had a queen size bed and it was difficult to sleep together on it. I did request for a king size but was told i had to pay extra.
Had the most fantastic stay. The hotel is massive but still felt private. The pools are great each with its own bar area and you can choose privacy or party totally depending on your mood. The staff were friendly and not intrusive. The bowling alley hilarious and a bonus. A range of bars and dining to suit your mood. My only complaint was not alot of vegetarian options but we get use to that. There is a amazing Italian "Da Maurizio "about 800mts up the road that is worth the walk for ambience food and staff.
Overall loved everything about this place and holiday. Recommend it to anyone. Its far enough from the party area that you dont get the worst of it but close enough if you are curious. Winner of a spot
It was a memorable stay especially the entertainment team. Overall great stay
Always a favourite to stay at however is in need of some attention as it is looking quite old in some places. Top pool is an awesome escape from the full on activities of the other pools however is quite neglected. Spas don't work and are full of algae and the gardens beside pool are full of weeds which is a stark contrast to the beautifully manicured gardens enjoyed across the rest of the resort.
Kids club leaders were awesome!
Beautiful gardens.
Breakfast buffet chefs were under pressure. Items kept on running out, not getting refilled quick enough. Chefs were doing a great job, but there were not enough staff.
We thoroughly enjoyed our family holiday staying at Phuket Graceland. There are lots of families with plenty of other children for our 3 to play and hang with (aged 9, 11 and 14). 3 huge pools and lots of organised activities for them by the resort staff. Close to the beach, and close enough to the main hub/bangla road to get easy access but far enough away to enjoy quiet evenings with the kids. Lots of places to eat within walking distance. Recommend staying in the new Sunset section, this has been renovated, rooms are very nice and great access to 100m+ pool. If you are looking for a romantic couple getaway or retirees looking for a quiet bathe in the pool, this may not be the best option for you, the kids can be rather rowdy. Great for us, happy tired kids means happy parents :-)
First time for me but second time for the girlfriend, I totally enjoyed my stay. Just across the road is the Beach. Belgian Beer Cafe downstairs. Big Shereton hotel being built next door but the construction was not a disturbance. Breakfast included is a must. So much variety to eat from. Different pools to choose from , totally recommend the Sunset Wing Deluxe room, 3rd floor looking over the pool. teenage kids had garden rooms. Gardens are so well kept and so green. Cabanas at pool but get in early as guest take them all day very clean overall, get a king size bed if a couple because they could give you 2 doubles however not a problem to change. Do yourself a favour and stay at Graceland you will not be disappointed !
