Ratings are averaged based on 5 reviews.
A comfortable hotel with impressive lobby and dining area. Great views from rooms facing ski slopes, especially after snow falls. Buffet style breakfasts good value, with some dishes cooked in front of you.. Level of service excellent with very friendly and helpful staff! All in all a very nice place to stay in a great ski area, was sorry to have to leave.
Great accommodation, friendly and helpful staff. Overall a great experience. Highly recommended.
Customer service top notch, we were made to feel like VIPs, hotel staff were very helpful, booking restaurants organising transport to and from restaurants, hotel is 5 mins walk from closest chairlift up the mountain. 5 - 10min walk to most places of interest.
Probably a three star establishment with five star staff. The room was large, the included breakfast was an "all you can eat "style Buffet with western options, eggs bacon fresh fruit toast cereal ext. all tasty fresh & cooked as you like. The Onsen was fantastic at the days end and the location was very good with a short walk to the Shuttle Bus stops, with a little longer walk to the restaurants of Happo and a short stroll to those of Echo Land
But the staff were all just fantastic. English was good & nothing seemed too much trouble.
It all made for a great experience.
Great service is hard to come by and the service we received at goryukan was fantastic.