TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,241 customer reviews

Once again you have given us a holiday with no hassles, excellent service. will sing your praises to everyone wanting a holiday..

Robin Peck

22nd Jul 2013

Great service and communication.

No problems with the bookings.

Glen Wallis

22nd Jul 2013

A lovely welcome at reception, where we were given rooms upgrade to the sunset block. Although there was building works at the back, this in no way spoiled our beautiful rooms, as they faced over the pools, and had panoramic views.
The 4hr complimentary tour was fantastic, even though the temp was really high that day.
The choice of food at breakfast was vast, and we ate in the hotel 2 nights, which was also great.

Would definitely recommend you to family and friends.
As my OZ great nephew has just got engaged, might be using you for another holiday next year.

Jean Cox

22nd Jul 2013

Brilliant service. All went smoothly,

Mark Moretti

21st Jul 2013

Very efficient helpful service over the phone.
This was the second holiday we booked with Annaleise and we intend to book again next year

Robert Ferguson

21st Jul 2013

Very quick and accurate quote. Fast confirmation and everything promised was delivered. Thanks for an easy holiday booking. We will definitely use TravelOnline again.

Warren Grainger

21st Jul 2013

Everything worked out smoothly and you were able to answer any questions we had.

Emma Kuhnell

21st Jul 2013

Great service, quick, efficient lots of add ons. I looked for days and this was the best deal.

Anne Keohane

20th Jul 2013

Great service~

Weng I Wong

20th Jul 2013

Friendly service, fast replies and up to date info.. Personal emails wishing us a good trip added that extra touch.. Def b using u guys again :) thanku

Daren Kelly

20th Jul 2013

The customer service was great, all my emails were answered promptly no matter how small the request was.

David Read

19th Jul 2013

Every thing was perfect.

Sam Deguara

19th Jul 2013

Very helpful and efficient, response time was outstanding.

I would definitely book with you again and I have already recommended Travel on line to friends.

Regards,
Mary

Mary Ward

19th Jul 2013

I really appreciated the quick response time to all email requests - thank you.

Would definitely book again through you and have already recommended your website to a work colleague.

Vera Martin

19th Jul 2013

Very efficient. No hassles or problems at all.

Will definitely book with you again and will recommend.

Thank you.

Karen Bailey

19th Jul 2013

No problems with your service. Everything went like clockwork. The massage etc place is fabulous. Pick up from airport and hotel punctual and no problem.
And yes, i would book with you guys again.
Keep up the good work
Regards,
Johanna

Johanna Cunningham

19th Jul 2013

Service was great, prices were great, yes we would use you again, thankyou for making our holiday smooth and easy.

David Hodgson

19th Jul 2013

Great service and the whole holiday was perfect We will be using TravelOnline again for our next holidays and recommending them to family and friends.

Robyn Wagner

18th Jul 2013

Trip to Fiji went fantastic, all bookings went to plan, thank you.

Kenneth Murray

18th Jul 2013

Great fast, informative, responsive and reliable service from you and staff - thanks very much. Will definitely use online option again in future and recommend to others as a reliable and great value option.
Thai partner staff also excellent and great responders to any questions and help we needed whilst there.
Best value packages we could find and I spent many hours searching!
Just what was needed when travelling with a big family.
Phil

Phil Edmondson

18th Jul 2013