TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,129 customer reviews

We loved the room, the service, the location, once we worked out where everything was and what to do it was very relaxing. The restaurants are not catering for families, more for couples and individuals, very expensive for families.

Meritt Phillips

6th Jan 2014

The service from your company always good.My mother-in-law booked with you and never complained. Thank you.

Vadim Osadchiy

6th Jan 2014

I liked the site - the information on the various destinations, accommodation and flights was easy to read and review.

My consultant was very helpful -only had one to two questions but they were answered very quickly. All low key - no fuss - very easy.

I have already recommended this site to friends.

Terence Lee

6th Jan 2014

Ease of booking and excellent staff who were responsive and extremely efficient

Susan Davies

6th Jan 2014

Really really happy with Travel Online - we recieved all the paperwork quickly and accurately, and once we arrived at the resort everything was organised and ready for us. Transfers to and from the airport arrived on time, no problems. Emma our consultant was extremely helpful and had personal experience in the area which was great. Certainly would recommend to family and friends and no hesitation to use this company again. Thanks!

Melinda Taylor

5th Jan 2014

Thank you for a hassle free booking and great customer service.

Tasleem Sakur

5th Jan 2014

great service thanks

Claude Pommier

5th Jan 2014

service provided was very good, and documents supplied covered all our needs.

Stephen Mudge

5th Jan 2014

helpful & quick respond. i like & thank for the service, will book again & recommend for relative & friend.

Nhan Boi Regina Yuen

4th Jan 2014

we are grateful to Joanna for organizing a wonderful trip in such a short time.

Lourdes Violeta Cerda Ojinaga

4th Jan 2014

Fantastic deal. No issues at all, highly recommend travelonline.

Jenny Stavrides

4th Jan 2014

Thank you for your excellent and rapid response

Laurence Mound

4th Jan 2014

It was just great.
Thank you so much.

Alexandra Luksch

4th Jan 2014

Loved how easy it was to book and the price was fantastic. Staff were wonderful our hotel was the best 10/10 will use travel online for all our future trips.

Antoss Rawiri

3rd Jan 2014

I liked that I could pay my travel off over time with a smaller deposit. After which my travel vouchers arrived quickly.

I would certainly use this service again. In fact I intend to in the coming seeks fir my holidays in 2014

Jo-anne Martin

3rd Jan 2014

The service provided by Travelonline was an effortless and simple process. Their service was prompt and efficient. I would definitely recommend their services to both friends and families. We received confirmation and an itenerary of our travel in a most timely manner. Would definitely use their services again to book our next holiday. Thanks to the team at Travelonline.

Mandy Adderley

3rd Jan 2014

Simple process, all ran smoothly, happy with the price

Kate Raymond

3rd Jan 2014

Great service from Lisa - no matter how annoying my query, she assisted!

Sandra Andrews

3rd Jan 2014

Booking our holiday to Tadrai Island was dealt with ease and professionalism. Every email was answered promptly. We would certainly book again with Travel online and recommend your services to our friends.

Tim Christie

3rd Jan 2014

Would certainly book with you again.

Raewyn Webber

3rd Jan 2014