TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,654 customer reviews

Brilliant! Very easy and quick. Lisa was fabulous and a great help with getting us exactly what we wanted
Regards Aly

Trent Durrington

13th May 2014

We needed to change holiday destination with less than one month to spare. Amy did an amazing job in helping us rebook our holiday from a Fijian island to a luxery apartment in Airlie Beach. Amy's suggestions were very helpful.

Will definitely book via TravelOnline again and have already recommended their services to our family and friends.

Matthew Khourey

13th May 2014

No problem what so ever, thanks Amy !

Oh yes I would book with you again....

Dale Thompson

13th May 2014

enjoyed myself immensely. could recommend it to anyone

John Stuart Parry

13th May 2014

Thankyou..
We had a wonderful time!
Everything you arranged was lovely!
Any other deals would appreciate u forwarding onto
Me to have a look at!
Cheers
Jenny pilgrim

Jennifer Pilgrim

13th May 2014

Ida, was very efficient and provided me with all the information I required in a professional and very timely manner.

Nicole Riquelme

13th May 2014

It was simple to receive a quote, book , pay and go. Great value and you charged what you quoted with no hidden costs.

If and when required, I was able to speak to Ida who took the original booking online.

Well done!

Ken Petzierides

12th May 2014

We would recommend booking through travelonliine

Stephen Saunders

12th May 2014

I couldn't fault the service supplied by Travel On-Line. Danielle, you are brilliant at your job. It was great to have you at the end of the phone/email and I always had immediate responses which made our holiday very enjoyable.
We had a very,very, VERY great time.
the Melanesian Hotel (Orchid rooms -poolside) were excellent. The staff were very accommodating, and are a lovely people.
Just for your 'info' Air Vanuatu really need to get serious about whether they are an airline or not, because their service this time compared with 5 years ago is a complete JOKE. Having to use Virgin to get home made a 3.5 hour trip turn into a 9+ hour trip, and with families of small children well................
Danielle, thankyou so much. xx

Trevor Whyatt

12th May 2014

Everything went very well.

Paul Ziukelis

12th May 2014

Our booking was so easy, our quote was emailed through very quickly. We made several changes, which were done quickly and were no issue. After payment our documents were emailed straight through, we didn't have to do a thing! Our holiday was also a great price, so we will definitely book through Travel Online in the future.

Melissa Ashcroft

12th May 2014

Excellent deal, would definitely recommend to family and friends.

David Parks

12th May 2014

Very happy with the service from TravelOnline. Everything was easy and went according to plan.
Thank you.

Luke Kirton

12th May 2014

Really excellent service. Didn't have one drama at all with bookings and prices were excellent. Definitely book another holiday with you guys

Steven Donohoe

12th May 2014

service was excellent.
Everything we asked for we got (and this is on a request only basis - no guarantees).
Had a great time - smooth operation, no problems at all

Dionne Banks

11th May 2014

Little slow to get back to us with the quote confirmation but understand you were waiting to hear back from the accommodation place. Otherwise, excellent.

Yes.

Nicholas Corbet

11th May 2014

Your service is prompt and very efficient.
We definitely book with you again should a need arises. We also recommend you to others, our families and friends.

Charyulu Nallan

11th May 2014

I'd like to thank Annaleise for her great service again. This is the third trip I have booked with Travel Online and Annaleise has been very helpful each time

Sandra Nelsen

10th May 2014

Very quick response on booking and offered good value package. Will definitely use Travel Online again if suitable packages come up in future

Jason Choi

10th May 2014

AMAZING!!!! First time booking overseas holiday, was a bit anxious about the whole thing and especially about using an online travel agent.... Your company made the whole experience easy and painless... I got exactly what i asked for and within the budget i had... I will definitely be using Travel online in the future and will be recommending your company to family and friends.. Thank you

Ann-marie Wilkins

10th May 2014