TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,992 customer reviews

Booked holiday to Phuket, great service. I have booked holidays previously from this company, never had any issue issues.

Rohit Narayan

25th Feb 2024

Top notch service from Travelonline....no complaints whatsoever.

Jennifer Lilliman

25th Feb 2024

Very happy with travel on line service, travelled with you a few
times now and cannot fault it, many thanks.
Would definitely recommend you and have done.

David Booth

24th Feb 2024

Everything went very Smoothly.
Thanks. Wouldn't mind doing another travel somewhere else 
Later in the year.

Birendra Sewak

24th Feb 2024

This our third trip with T.O.L., once again, spot on.
GREAT value when booking early. Everything and more that was promised in our deal went to plan. No hiccups or dramas whatsoever. Lisa and her crew continued to give wonderful service throughout. Any query was answered promptly and without fuss. We currnetly have two more overseas booked with T.O.L. and are continually looking at more.

Grant Bligh

24th Feb 2024

We just had an incredible stay in Bali thanks to Kirsty picking the perfect hotel for me and my fiancé in Uluwatu, Bali. The service we got from start to finish from TravelOnline was first class! Thank you for perfect, stress-free 5 days away in Paradise

Jordan Mccracken

24th Feb 2024

Thanks Emma.
We had a wonderful time in Fiji and the holiday from start to finish was smooth sailing.
Would book with TravelOnline again for our next holiday. 

Alexandra Grace Gamble

24th Feb 2024

Maria was very helpfull would highly recommend 

Christopher O'connell

24th Feb 2024

Quick response to my questions. Gave several quotes to assist with our choice of rooms. Have previously booked through Travelonline and had an effortless trip overseas. 

Karen Eveleigh

23rd Feb 2024

She was excellent.

Robert William Mathews

23rd Feb 2024

Yes I would recommend you 

David Watmuff

22nd Feb 2024

Great service.

Damjan Stojanov

22nd Feb 2024

Great service, quick replies to any questions, easy transfers.
Loved the canvas beach tote, waiting in the car, it seriously came in handy 

Beverley Russo

22nd Feb 2024

Well organised as always.

The gift of a bag on arrival was appreciated, and was very useful on my holiday.
Will Book via you again next year.

Jason Williams

22nd Feb 2024

We had a lovely time the place was great.

Gary Leonard Broderick

22nd Feb 2024

no hesitation using travelonline again

Donald Pescud

21st Feb 2024

Great service, had no issues 

Sue Hutt

21st Feb 2024

On the whole our experience with travel online was good, easy to book and all went as expected in the end. A couple of phone conversations and emails weren't followed up on, so I had to re-initiate contact and explain my query or confirm change of flights etc. again, but other than that, I was happy with the service provided. A lovely touch was the carry bag I received upon arrival at the airport. This was very timely as the strap on my bag had just broken, so I used the bag throughout the week as a beach/shopping bag. I also liked that it was made by local Fijian women who are being assisted with opportunities for income generating projects such as this. I would definitely book another holiday with Travel Online. Thanks for a great trip!

Corinna Millar

21st Feb 2024

The staff are amazing and accommodating!!

Jeremy Webb

21st Feb 2024

You guys have been amazing to deal with! We had a few admin hiccups (our fault) but you supported us in resolving the issue and getting us on our way without question.
And every question we had along the way, your team were terrific at responding within a short period of time. That's a service that is rare to find these days so thankyou.
Would highly recommend and will be using Travelonline again.

Gabbrielle Ring

21st Feb 2024