TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,953 customer reviews
Excellent communication and very helpful with the booking and activities available.
Peter Burke
8th Sep 2023
No complaints at all with your service
Happy with everything
Natalie Banner
8th Sep 2023
Had a great experience with Travel Online. The free gift (a beach bag) that we received at the airport was so handy and a lovely surprise. I would definitely look to book with travel online and Natasha again.
Melanie Crawford
8th Sep 2023
Excellent service , and absolutely no issues. Would not hesitate to recommend Nicole Chow. Thanks for a great trip.
Rachael Maree Hyde
8th Sep 2023
Very quick and responsive whenever there was a question. Would definitely book through travel online again
Andrew Collins
8th Sep 2023
Everything was excellent, transfers air & accomodation was exceptional
Samisoni Vonovono
8th Sep 2023
Well organised
John Ballantyne
7th Sep 2023
My trip to Bali was excellent.
Accommodation was value for money.
The staff at hotel were hospitable.
Thank you travel online to afford me such an experience.
I will definitely look around next time I plan my holiday.
Jessca Moyo
7th Sep 2023
Everything went very smoothly. Trip was great
Deborah Cook
7th Sep 2023
Prompt and efficient seevice.
Andrew Southcott
6th Sep 2023
We were so nervous about our upcoming travel as we have twins and unique requirements that need to be discussed with the airline. Natasha completely looked after us and facilitated the conversations with the airline. Our travel went to plan and exceeded our expectations. We cannot wait to book again!
Aaron Robertson
6th Sep 2023
Very good with communication.
Everything was emailed to us with very clear instructions. Will book with travel online again.
Keira Burgers
6th Sep 2023
You cannot keep everyone happy at least TravelOnline is trying. Liz and myself at present certainly recommend TravelOline to friends and family. Lisa certainly looks after us.
Watson Mc Ilveen
6th Sep 2023
Travel Online are always so easy to deal with and very responsive to any queries and emails. The deals are great and we will be booking again soon.
Julie Reid
6th Sep 2023
Travelonline were absolutely amazing. From providing initial quotes, responding to our queries and then final bookings made so easy. Such a professional service! We will be using Travelonline for our bookings from now on!
Jamie Robert Fenton
6th Sep 2023
Lisa handled our requested changes promptly and efficiently.
Kay Harding
5th Sep 2023
A well organised experience. The tote bag was a lovely touch, very handy.
Louise Morgan
5th Sep 2023
Our holiday was brilliant!! The hotel was amazing, price was very reasonable. Easy to book, the whole process was smooth and friendly
Jacqueline Ronay
5th Sep 2023
Great holiday experience. Everything that was advertised was delivered on. Great value
Peter Davies
5th Sep 2023
Very efficient and helpful. Very affordable luxurious holiday and everything was organised with great attention to detail and quality
Faye Hooper
5th Sep 2023