TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,603 customer reviews
The service from TravelOnline was great. Their package included transfers which made for a great experience with 8 people travelling, would definitely recommend them to anyone.
Jason Still
23rd Jan 2024
Natasha and the team were responsive and helpful and were great at keeping us updated on where our payment plan was at. This is our third time booking with Travel Online for good reason. Interested to know when you draw those comps we always enter though
Ziggy
23rd Jan 2024
Maria was so helpful.
It was never any trouble for her to send through multiple quotes and she was very quick to answer all of my many questions.
I really appreciate the calls to follow up and let me know that the package selected needed to be booked on time.
Would definitely recommend Travel Online and Maria.
Kelly Jago
23rd Jan 2024
No nonsense
Efficient
On it
Happy with the service
Katherine Rosser
23rd Jan 2024
Have been using travelonline for years. Will use again next trip.
Nathan Sackett
23rd Jan 2024
Helped with booking over the phone and explained difference the final amount to be paid
John Labaj
23rd Jan 2024
Customer Service was excellent and we received everything that was promised for our holiday.
Ashley Viney
23rd Jan 2024
Everything is well organised. It would be good to have early booked to Denpasar so that we can have the full day to enjoy at Bali.
Wardabakubure Wijebandara
22nd Jan 2024
Yes I would recommend you.
Karen Erwin
22nd Jan 2024
This was the first time I used TravelOnline and I will definitely use them again. The service was outstanding with excellent communication and value for money.
Emma was wonderful 10/10.
Ingrid Polwarth
22nd Jan 2024
Super easy to use, everything was done with minimal effort from us. When we did have questions everything was answered in a timely and helpful manner.
Erin Brunton
22nd Jan 2024
These guys were fantastic. Great deal and easy to book. Staff were helpful and professional.
Nicola Jane Young
21st Jan 2024
Emma and the team at TravelOnline have been excellent. Despite being busy they provide quick response when clear questions are emailed to them. Thank you Emma and the staff at TravelOnline for your excellent service during our Fiji trip.
Christopher D'souza
21st Jan 2024
Excellent service from the very first contact all the way through to the end!
Thanks for making everything happen for us!
Murray Cleal
21st Jan 2024
Lisa was amazing and extremely fast to reply to any questions I had. Great service, price and very friendly
Theresa Elghoul
21st Jan 2024
Quick with communication and booking was completed within 24hrs
Louise Brown
20th Jan 2024
Lovely girl and she answered all my questions and
helped me with availability of rooms for
plantation.
Susan Adams
20th Jan 2024
Great service
Bradley Crooke
20th Jan 2024
Answered all questions, very helpfull
Peter Telley
20th Jan 2024
Answered questions and helped to solve issues.
Denise Kaye
20th Jan 2024