TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,939 customer reviews

Travelonline supplied ALL vouchers,tickets etc in plenty of time before we departed.
Staff were always helpful and replied to any queries we had.

Bryan Mclure

6th Mar 2024

Great to deal with, emailed regularly 

Vivian Vincitorio

5th Mar 2024

Emma was very professional. She kept us informed with everything. We booked last year with travel online and will do it again. Keep up the amazing work. 

Lino Sciamanna

5th Mar 2024

The whole process was faultless. Would definitely use them again!

Allyson Wasley

4th Mar 2024

So quick and easy to book. Once decided we were off and running. Definitely recommend.

Pauline Edmunds

4th Mar 2024

All good

Raajesh Premendra Krishnachariya Raman

4th Mar 2024

I will be using this service again!
Responsive and a delight to book a holiday through.
Made it stressfree from the get-go!
The on site tour rep came to the resort and helped me
book all tours, hassle free!!

Laura Withers

3rd Mar 2024

Kristy was very helpful and replied to any questions I had very promptly. Thanks for great service. I responded to Outrigger's feedback request directly via an email from them.

KInd regards
Carol

Caroline Simpson

3rd Mar 2024

Easy & simple received e tickets etc without problems

Robyn Rawaqa

2nd Mar 2024

Amazing, I was so exhausted after doing 12 hour plus days 7 days per week and dealing with health issues, I needed a break ASAP and needed this done without any notice, Natasha and her team sorted out my travel plans effectively within real time and before I knew I was on a.plane h asking to Bali I will utilise you again as I have done over the years

Alexander Maniquis

2nd Mar 2024

Always best company to deal with

Tracy Gam

2nd Mar 2024

Everything great so far
Looking forward to our holiday

Leo Bartlett

1st Mar 2024

It was just absolutely wonderful to find the holiday I wanted to go on and leave all the planning to someone else. Great communication and smoothly transitions. Thank you so much.

Sandra Doevelaar

1st Mar 2024

Fantastic customer service from Lisa and Travelonline. She made everything easy with prompt efficient follow up to our requests, all bookings completed smoothly - from Flights to accommodation and travel/ transfers etc. All went smoothly and without a hitch, meaning we could relax and enjoy our holiday! We highly recommend you book through Travelonline! 

Roseanne Way

1st Mar 2024

Maria was great, helped us to find an alternative when our original choice was unable to proceed. Have used travelonline many times & each time has been a positive experience.

Allison Champion

1st Mar 2024

Hi Kristy, everything was brilliant and we're definitely looking at going again in the future. Thank you for all your help and support!

Joanne Blakeney

1st Mar 2024

hi natash r thank you for great service and help thank you travel online for your great deals best travel agency i have dealt with thank you will be back soon alan

Alan Smith

29th Feb 2024

The trip was flawless. For the price that we paid which includes return flight with 20kg baggage, airport transfers and hotel accomodation at Seminyak with lots of freebies, there's nothing more that we could ask for more. Adam Ary, the diver who picked us up and dropped us off at the airport was excellent, we'll hire him again if we come back to Bali.
Four Points by Sheraton Bali Seminyak is strategically located 300 metres away from the busy streets so there's peace and quietness when you wanted it. 
We were able to see places and got exposed to the  local culture within 5 days, from nature to temples to the beaches, tasting local delicacies including the world class Kopi Luwak and experienced local hospitality.
All in all that was an experience to be remembered for a long time.

Roberto Bulanhagui

28th Feb 2024

Great to book again with TOL

Damian Wood

28th Feb 2024

Courtney was very helpful; in finding accommodation "must haves" that fitted into a date range we had

Robyn Croker

28th Feb 2024