Ratings are averaged based on 39 reviews.
Overall a very nice hotel. Service at the bottom pool bar was pretty slow regardless of whether there were no other customers or not. Breakfast buffet was amazing and room and overall presentation were high. We loved our stay
Comfortable rooms. Beautiful Resort
Me and my girlfriend had an amazing time at Diamond cliff, the rooms, food, pools and service were excellent. When we had food poisoning the staff at the resort were caring and supportive offering their help whenever possible. Will come again!
Loved the view from our room of the ocean. Breakfast was awesome, great selection. Staff were pretty good but didn't, offer a lot of assistance, often drinks and plates left on table during a couple of hours stay. Location was great for us. However I would not like to stay there if I was unable to walk up the numerous stairs.
Great place to relax and unwind out of the busy city. Service sweet and value for money
Staying at Diamond Cliff Resort and Spa was an exceptionally wonderful experience... the staff are wonderful with excellent customer service... the room was large and clean( they came every day to make up your bed , clean room and clean and replace towels in bathroom... anything you wanted was never a problem. The facility has restaurants which are very good . The Location has to be the draw card as it is only 10 mins from the main city where all the action is. I would recommend any body or family to give this place a go when wanting to visit Phuket Thailand.
Location and views were fantastic from our rooms. The staff couldn't do more for us. Always pleasant and welcoming and ensuring and preempting our needs for the day. The site was quite steep, but not unwalkable and there is a car that transports up and down the hill as required. Couldn't speak more highly of the onsite restaurants as well.
Can't speak highly enough of this quality resort.Throughout our entire stay the staff were friendly and eager to ensure that our stay was memorable for all the right reasons. The room was spacious, and very relaxing - a jacuzzi and balcony overlooking one of two great pools, with extensive views out of the Andaman Sea and surrounding area.We had one small drama when a lampshade shorted out, causing us to lose power in the room - just as our room service dinner arrived. Dinner on the balcony by mobile phone light. Power was quickly restored but we continued the romantic moment uninterrupted.The next day when we arrived back to our room after an islands excursion there was a floral bouquet and fresh fruit basket to apologise for our inconvenience. Not necessary, but appreciated.
Definitely would stay at Diamond Cliff again - quality, value, location. It has them all.
A lovely clean resort, but they could improve on a few things.
The meals at the resort weren't that nice. No matter what we did the bathroom would flood every time we showered.
A few times housekeeping would forget to leave towels or toilet paper.
There were no rubbish bins in the public areas of the resort.
The beds were hard.
The staff were lovely and helpful.
The shuttle from/to reception was a great idea since the resort is very steep.
Fantastic Thai resort, couldn't fault anything, staff very helpful and very friendly, would definitely go back.
Lovely resort, great pool area. They were renovating so one pool was closed. The shuttles take you into Patong but no return. Also we found 4 o'clock was too early and 8 o'clock was too late. Also, due to change of ownership, the shuttle to Paradise beach is no longer available. Overall, good value, but too far out of Patong for us.
Friendly and helpful staff certainly assisted in making this a most memorable holiday.
Our bonus upgrade to a Diamond Suite was a most pleasing addition.
The Buffet Breakfast was a delightful was to begin each day.
The Beach Hut Restaurant was a little disappointing. The quality of the food did not match the prices charged. However the Thai Orchid Restaurant was very good value for money.
Despite the refurbishment work, which was well fenced off no noise disruption was noticeable. We kept fit by walking up the stairs as it is a hilly property, but the resort runs inside 'shuttle'. We were happy as the staff was polite and provided information and very flexible when we were booking the shuttle to Patong. We would most likely come back.
Close walk to Patong, excellent facilities and service especially the drivers of the internal transport vehicles and "security" staff
great value, lovely staff, lovely food. will recommended to family and friends.
This resort has huge rooms, ours had two bathrooms !!!! Very clean and really lovely staff. Its built into a very steep hillside but they have a vehicle driving up and down all day so you dont have to walk if you dont want to. This resort is about a 15 minite walk to patong for restaurants and shopping but doesnt have shops, massages etc right outside your hotel which I prefer. They have a pool and restaurant right across the road on the beach which would have been nice to spend a lot of time there however pool is not in use and hasnt been for sometime which is a shame. The food is very nice however its quite a limited menu, not a huge choice. Both pool areas are beautiful and weel maintained so I would recommend this resort if you dont mind walking and catching tuk tuks everywhere because of not having any shops on the street directly outside.
A great place to stay
a very nice and spacious room although had major electrical problems gave up getting our lights fixed every day so stayed in the dark the last week of our visit.Even though only a short walk to patong it was a very dangerous one , you had to walk on the road until you got to the beach a bit hazardous so basically had to take tuk tuks mainly. Lovely staff and beautiful pool.
The only complaint I have is the beds were so hard. But then we didn't complain so that's on us. We got used to it
We really enjoyed our stay at Diamond Cliff Resort. The staff were very professional and accommodating. The buffet breakfast included in our package was abundant with plenty of variety for everyone and the staff very friendly. The shuttle driver's within the resort were so good. Our room was upgraded to an Ocean view Suite in the Grand Wing as per our package and it was magnificent - very clean and opulent. We felt quite special - thank you. The pool area was fantastic and the water so warm. It had everything from a waterslide to a waterfall - suitable for all ages.
There would be one note I would make is that the resort is on a very steep hill - there is alot of walking to and from the pool and reception and breakfast - lots and lots of stairs to anywhere. It was fine for us but I wouldn't recommend it for people with toddlers and the elderly - access would be really difficult.
The resort is located in a great position just outside of the hustle and bustle of Patong Beach, it is on a cliff side so the onsite buggy is always a help getting to and from your room. Although the rooms are a little outdated and the bed extremely hard, my husband and I had a fantastic time at this resort. The people were all friendly. The restaurants onsite are a little on the expensive side, but there are nearby restaurants that are good value for money. I would recommend this resort to anyone wishing to stay outside the busy area of Patong Beach.
Very good,clean,food good,...only downside it has many stairs,it has a shuttle that goes every minute to take u to your room but there's still stairs.definatly wouldn't go there with a pram,wheelchair or elderly
My girlfriend and I stayed at Diamond Cliff for 6 nights and were certainly not ready to leave. The resort itself is really beautiful, meticulously looked after which is an achievement because this place really is within the cliffs of Patong Beach and is extremely large in size. Our room was well sized, well maintained and nicely air conditioned with beautiful views of the ocean and pool from the balcony.
The facilities are fantastic with the choice of three amazing pools, one of which is across the road from the main section and literally on the edge of the ocean.
The hotel staff are brilliant and are happy to help with anything you need at the drop of a hat.
The buffet breakfast on offer is extremely vast with more than enough options to satisfy your every need.
The only negative about this trip was that I sprained my ankle something shocking a week before the trip which made getting around a little tricky as there are countless stairs and steep hills (a small price to pay for such an amazing place).
Will most definitely be back again.
Excellent service! Rooms are beautifully furnished- old but charming. Great location if you don't want to be in the city but close enough- 15 to 20 min walk. Highly recommend a stay. Good at the hotel was ok but you will find better outside
We had a fantastic stay at the Diamond Cliff. The staff couldn't be anymore helpful. The resort itself was spotless and had everything you could need or want. Most importantly when one of my friends became ill on the day we were due to leave the staff urged us to stay in the room until we were due to be picked up from the airport at 6:30pm. At no extra charge. Nothing was too much to ask. Super friendly and super helpful at all times. The staff all knew our room number and where we were from. And this is a big resort. Very impressed.
Hotel was showing age however the rooms and the grounds are well kept. Happy hours and food combos near the pool areas was a great feature. Not too many people staying at the hotel hence almost no one at dinner or lunch during our six night stay. Most staff speak very little English and communication was difficult at times. Overall we still enjoyed our stay after not being there for six years
We had a great stay. Would definitely recommend.
Far enough out of patong to get away from hussel but not too far to walk. Loved the tuk tuk available for the hill.
Absolutely friendly and professional staff at the reception. Cardriver was helpful, assiduous and humourously. Also in the Restaurants very friendly staff.
I liked the food so much, especially in the morning. Healthy and delicous.
The Pools are just so inviting to relax and have a drink. Poolstaff is friendly too.
The rooms with spa were very spaciously and clean. The light could be brighter, i felt like in a cave, but causy. The rooms were included not the newest furniture or floor, but this makes it just sympatic and causy. If someone complains about that...... I can't help.
The buildings are well maintained. because of the renovations and noise in one part of the Hotel we had a Special Price. The surrounding with plants and trees is absolutely great. sometimes because of the frogs we felt like in a jungle.
Thanks so much to everyone who made our stay so worthful.
Best wishes to everyone in the Diamond Cliff Hotel in Patong.
Monika Hegi and Astrid Madritsch
all over I enjoyed to stay in this luxuryhotel very much.
Overall a good place to stay, friendly and helpful staff. Rooms are of good quality but require some ongoing maintenance. A good 15 min walk or taxi to the centre of Patong but that suited us.
My husband and I stayed at Diamond Cliff for eight nights and thoroughly enjoyed our stay. The staff are helpful and friendly and we would recommend this resort to anyone
CLEAN ROOM, prompt but not precise service, restaurants not up to local standard and expensive. Pools and grounds clean and well serviced, well located (close but not too close) overall very happy, will and have recommended. (friends going soon)
We travelled with an 8yr old child who LOVED the waterslide and the complimentary buffet breakfasts that were included with our package. We also did a free day trip to Paradise Beach which was fun - apparently the hotel owns this beach. The complimentary massage was probably the best massage I have ever had! We stayed in the Diamond Suite - the rooms are a little tired and in need of a refurb (but still clean and spacious). The Wifi was not good in our room nor at the pool. Overall though, a good value for money deal and the resort is a 'world away' from the poverty, filth and stench of Patong Beach (but the shopping is awesome and everything is very cheap!!).
Had a great time. Staff were extremely friendly and helpful
This is the second time we have stayed at Diamond Cliff and would recommend it everytime.
Staff are friendly and service is great. It is just out of Patong enough to avoid all the noise of the town.
Beautiful hotel that is just out Patong. Staff are very friendly and helpful. Had a lovely honeymoon there.
We were well looked after here, all the staff were proffessional and friendly and we loved that the resort was just a little bit away from town but still walking distance. Beautiful views from the resort and their restaurants had really nice food.
Lots of steps as it's set on a hill. Fabulous main pool with water slide, waterfall and swim up bar. Huge breakfast selection with American, Thai, Japanese and Corean choices. Beach pool a bit tired. Free trip to paradise beach and daily shuttles included.
Diamond Cliff is well located - about a 10-15min walk to the heartbeat of Patong. Close enough to enjoy but far enjoy to hide away. The rooms were fantastic, the staff helpful and the waterfall pool (and swim up bar!) were all excellent. Wouldn't hesitate in booking here again.