Ratings are averaged based on 38 reviews.
Great place great people recommend to anyone
Hotel, staff, location all perfect. If we had to find a negative, it would be the Thai buffet in The Sands Floating Market restaurant - the food was underwhelming. Better off going to a local Thai restaurant for a third of the price.
Great for young families
This was our 2nd stay at the Sands
Again the service and staff were fantastic.
We loved our week at the Sands. Service was exceptional and it was very kid friendly which was great as we have three kids under 5. It is situated on a beautiful beach and has excellent pools and a high quality kids club. The food was also fantastic. Would definitely recommend.
I stayed here with my family and is the best holiday we have had. The hotel facilities were absolutely fantastic. Our family room was very spacious and clean. I would recommend this resort to anyone as it had adult only areas as well. The location was excellent on the beach which was beautiful and great to swim in and the resort was also very close to the town to walk to at night
We absolutely love The Sands, and this was our second visit. It did not disappoint. Fantastic Rooms, Large spacious resort, excellent staff and the facilities are amazing - particularly the aqua wing with waterslides, pool bar and poolside restaurant area. The resort is located in the best part of Khao Lak, everything you need outside the resort gate. Look no further. Highly Recommend!
Beautiful resort was a great place for my sister to get married and we had our whole family stay at the resort and loved every minute of it. Was great that with the whole family staying there we didn’t feel like we were living in each other’s pockets there was plenty of different options for breakfast, lunch and dinner.
Great food, all inclusive was really handy not having to worry about paying for food and drinks . The room and bed was really comfortable.
We loved the resort and activities provided. Outside of the resort there isn’t much to do unless you organise a day trip somewhere.
We had an amazing family experience staying at the resort. This was our 2nd stay at a Katathani resort and it didnt disappoint. We loved the friendly staff and the area was amazing. Great beach frontage, awesome family room, the availability and quality of tv channels on offer for westerners was a little limited, though i understand thats not what you go to a resort for.
Would have been good to for the beach to be suprevised by lifeguards and would have loved to have milk and more coffee in the room also.
Also a few extra laundry facilities would also be great.
Overall an amazing family experience.
This resort is amazing. In the best location at Khao Lak as you walk out of the resort to the main part of town full of restaurants and shops. Would definitely recommend the resort for young families, the water park and kids club are amazing. Gym facilities excellent.
Great holiday destination
great place to stay, nice town with plenty of options for eating and shopping.
As Senior travellers the staff were very helpful to us which was much appreciated. Room could have 2 easy chairs instead of settee.
We have stayed here before but to have the all inclusive package made it so much better for us. At our age catching taxis and looking for restaurants is not so relaxing.
Great holiday - had the all inclusive packages so no hidden surprises!
If I could give this place a 6 star rating I would. Don’t have 1 negative thing to say. Everything was fabulous from service to food and facilities. Will definitely return.
Awesome place and venue
This resort is excellent for families , the pools are awesome and all the restaurants are great, food is beautiful
We have just returned from The Sands, we did not want to leave!!! The resort is fantastic, perfect for families. We arrived to be told that we had been upgraded from a Pool Access room to the 2 bedroom Pool Access room. The room was clean and well presented. I would definitely recommend a pool access room. The Waterpark was amazing - my 5 year old loved it! The water slides and lazy river were super fun for all of us. My son enjoyed the kids club, you can opt in for activities like cooking classes and clay modelling. The food was good, we often ate lunch at the resort. They had themed buffet dinners every night - we went to the Thai one and there was a good variety of food.The staff were friendly and very helpful. We really loved our stay at The Sands - hopefully we can go back next year! Would definitely stay here again!
We had a wonderful first stay at this hotel. The checkin went smoothly, the rooms were extremely clean and comfortable (we had a family room with 2 adults and 2 kids and was plenty big enough) The amenities were fantastic, buffet breakfast had a great choice and was enjoyable. The gym was also well equipped. A few negatives is that the different pool bars all have different pricing which I think management need to look at, should not matter which area you sit the prices of food and drink should be the same across the hotel.
The Sands resort was perfect. From the breakfast buffet to the kids club and the restaurants nearby. I couldn’t find fault with our stay. I appreciate Travel Online’s recommendation and would highly recommend this resort for a family holiday.
We really enjoyed our stay at 'The Sands Resort'. The resort was walking distance to other restaurants, bars and shops. I have been to Thailand several times but really enjoyed Khao Lak. The resort has a pool for families with two water slides, floating rafts, restaurant and swim up bar. We stayed in a pool access room and thoroughly enjoyed it. The resort also has an adults only pool area and also another pool for families right on the beach. We loved being able to walk directly onto the beach from the resort. My family had massages near the beach (part of the hotel) and absolutely loved them. There are several restaurants to choose from to eat at including two places for breakfast. I would stay there again and also recommend this resort to all my family and friends. It was a very relaxing holiday. I went with my husband, son and his girlfriend. There was plenty to do and we feel that the holiday was more relaxing and entertaining than any previous holiday. There is a gym which was very clean and had lots of equipment. The gym also had yoga, boxing etc classes. The prices of food and drink were very reasonably prices and they also have a shop where you can also purchase alcohol, chips, lollies, flotation toys, soft drinks and water.
Perfect destination for families with young children
Highly recommended! Resort is beautiful, nice quiet location. Will definitely return.
Everything you need in one place, well kept and clean.
Only improvement suggestion I have is for the resort to have people who can communicate better in english for their front line positions because alot of things were lost in translation.
In saying that every stuff member went above and beyond to make our stay memorable.
Loved every minute - we will be back!
overall a great place, very clean and great food.
There were lots of great things about the hotel, however also a few disappointments. The room was very clean and spacious. Travelling with children we were in a family room and it was nice being able to close off the doors to provide some separation. The balcony was also spacious and quite private which was nice. The grounds are also spacious and well kept. However unfortunately while we were there the water park was closed for 'emergency' repairs for the majority of our stay. While I guess this is unavoidable to a certain extent, it was nonetheless disappointing as it was a large factor in selecting this hotel. The bigger water slides also seemed to close at varying times with little consistency. When the aqua park was already closed I especially would have expected a little more effort in keeping the slides open.
Relaxing destination with modern facilities and very attentive staff.
Our stay at The Sands Khao Lak was fantastic. I cannot recommend it highly enough. The resort was beautiful and the staff were incredibly friendly and helpful. It has something for everyone - fun at the family Joy pool, peace and quiet at the Peace Pool, a swim up bar, chairs by the pool or the beach, a games room and outdoor games. And everything was beautifully maintained and felt fresh.
Our room was spacious and comfortable. Breakfast was plentiful with a great range of choices. The location was perfect - right on the beach, and easy walking distance to the shops and restaurants.
We felt so at home we didn't want to leave.
The Sands Resort was wonderfully located, just 5mins walk to Khao Lak centre. Located right on the beach with beautiful grounds, pools and facilities (fully fledged gym is excellent), it is definitely worth a visit. Overall the rooms have everything you need and are quite modern (although slight signs of ageing). Housekeeping staff were very good and considerate and even made me a special elephant from hand towels as a surprise for my birthday (lovely) and a birthday cake was delivered to my room as well. A special touch from a very considerate manager. Great activities room and program and also a very competitively priced mini-mart on site for all of your needs. Restaurant food was good (not great) but being so close to town centre we ate a lot of fresh Thai and other western dishes anyway. Pools are just beautiful with swim up bar and numerous 'happy hours' across the 3 bars. Resort would benefit from a coffee shop/cafe to supplement existing food options, but overall this place is very good and definitely worth your time and money. Ideal for families (with designated kids pool and play areas), but also excellent for couples due to beauty of grounds and quite places to sit and take in the view.
All 3 rooms we had were great.. Very nice family resort in a great location..
Great resort, great location, perfect for families and those looking for a quiet relaxing time. The staff were amazing all of the time, so helpful. Good food choices and the breakfast buffet met and exceeded expectations. Plenty to do in the area and lots of great value options for eating in town.
We had a sensational time at the Sands - you couldn't ask for friendlier staff - The Family room was well laid out and provided room for the 3 of us. The kids pool was very clean and well laid out, the water slide provided hours of fun for our 10 year old. The restaurants provided a good variety of food which was well prepared, tasty and hot, breakfasts were plentiful with heaps to choose from both Asian style and simple cereal, eggs & bacon with heaps of fruit to choose as well. The layout of the resort was great, the beach lovely with nice soft sand and not rocky. Plenty of pool beds and shade provided. The massages were sensational and reasonably priced. Its location is about 100kms north of Phuket so was well off the beaten track and away from the hustle and bustle. Khao Lak is a great town with heaps of variety of restaurants and close to the amazing Similan Islands if diving or snorkeling is your thing. Would definitely go back to the Sands!
My family and myself were thoroughly thrilled with all the facilities The Sands had to offer.The resort is located on The Khao Lak beach and it stretches back from there.Every luxury is available for guests. The staff are warm,efficient and professional. We loved our accommodation.