Silkari Lagoons Port Douglas Reviews

Silkari Lagoons Port Douglas Packages

Silkari Lagoons Port Douglas

Overall: 4.6 out of 5


Value
92%
Location
86%
Room
90%
Service
88%
Dining
74%

Most guests recommend for "everybody" (53 reviews)


4.6/5
Overall
4.6
Value
4.3
Location
4.5
Room
4.4
Service
3.7
Dining

Ratings are averaged based on 74 reviews.

Customer Reviews (74)

Sensational ....

Had a fabulous stay .... loved the pool at our doorstep.
Renea n Crystal on Reception were lovely and very helpful.

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Silkari Lagoon

Thank you for a great stay. We loved our swim up apartment. Friendly, helpful staff. Shuttle bus was great. Room very clean and comfortable. Only thing that we would improve is a restaurant and bar on sight.

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Clean tidy but not comfy

Clean, tidy and great set up with pool access.

The double bed was so uncomfortable and small my husband and I ended up taking a single bed each. These were comfy!

The pool was way too warm to enjoy, not at all refreshing.
However, with so many adventures and swimming options in the Port Douglas area, we didn't spend too much time in our room, and it provided what we needed during our stay.

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Room was very clean. Loved the swim out room. Staff were friendly and informative.

Airing rack was changed to a new one when a request was made as current one was broken.
Visitors should be aware that the town of Port Douglas is a good 15 minute drive from Silkari Lagoons and if you don't have your own car taxi fares amount to a substantial cost each day.

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great value - excellent service

The Silkari was a great place to stay. The staff were so friendly and helpful. Initially when we arrived we were travelling with my sister and her husband and their room was at the other end of the hotel. We asked if we could be moved closer together and the manager ended up putting us all in a two bedroom two bathroom apartment. It was wonderful. it made our holiday really special. We had everything we needed, only a short walk on the beach into town and shuttle buses were always available. We would definitely stay again

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Wonderful stay

We greatly enjoyed out stay. We found out room was great and the staff were friendly and helpful.

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Fantastic stay

Fantastic stay. Very friendly and accommodating staff. Swim out pools were amazing. Lovely bbq area and plenty of parking.

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Seemed reasonable value

Enjoyed our stay

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Distance too far

Very good resort but no dining @ resort so had to eat in town. Resort some distance from town so without a car this is a problem. Very hard to get into restaurants in Pt Douglas on spur of the moment - need to book days in advance

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Silkari Lagoon Resort is highly recommended

A great resort, great staff, immaculate rooms, quite, enjoyed the swim out

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Silkari Lagoon Resort

We thoroughly enjoyed our time at the resort, highly recommend it. Staff were wonderful, rooms were immaculate. Swim out pool was great. Couldn't fault it.

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Reasonable experience

We enjoyed the overall holiday trip but I was totally disappointed and not satisfied with the services provided by the resorts especially for the late check in .the beds and facilities in the room was average, the responds to the out of their business hours were almost zero.

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Great holiday!

Lovely apartment - clean and spacious. Pools and gardens lovely making for a relaxing holiday. Close to town and all activities.

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Amazing!

Amazing, fantastic! Swim out room was the best
We will be back next year!

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We had a great time in Port Douglas Loved the Sunset Cruise

This was a terrific Package Deal
Great Value for money

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Happy, relaxing holiday

Pool access great. Pleasant environment.

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Enjoyable holiday.

Great stay. Very relaxed vibe.

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Relaxing and great having the BBQ and pool right at our doorstep. Shuttle access to town was great

Be good if the room could have been serviced during our 7 night stay (understand staffing issues may have impacted this)

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Relaxing

Great location and Friendly Staff
Loved the room with the access to the swimming pool
Will be back for sure

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The pools were great and so was the size of the apartment.

Thanks, I would definitely stay here again.

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Enjoyable stay

spent 7 days at the resort with no major problems. could have been told about the local shuttle at check in and there was no housekeeping for the full 7 days. We asked for a vacuum clean of our unit on day 4 but no one undertook this.

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Good place to stay

We had a swim-out room. Fantastic idea. School holidays might be a bit of a challenge though as the pools would be full of kids right outside your door! Room was adequate, only slept there anyway. Ramada next door with great casual restaurant and in the other direction there was a fish and chip shop. St Crispin's was just the other side of the road for lovely breakfast. Shuttle bus to town if needed, only 5 minutes drive. We enjoyed our stay.

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Lovely resort

Only stayed one night but wish we could have stayed longer. Comfortable apartment and comfortable bed. Did not use the pool but would have loved to if we had stayed longer

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A short stay in a pleasant climate.

The accommodation was spacious and comfortable, with direct access to the pool. Staff at Reception were friendly and helpful. Kitchen equipment was adequate. Shuttle services were fast and efficient, making access to town and other tourist spots readily available.
Thank you for a pleasant holiday.

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A short stay in a pleasant climate.

The rooms were spacious, with direct access to a pool. Kitchen was well equipped and adequate for our needs. Staff at reception were friendly and helpful. Shuttle bus services were first-class, allowing ready access to town and tourist spots. All in all, a very successful holiday. Thanks for a pleasant break.

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friends/couples holiday

The nicest holiday, loved the hotel

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Thoroughly enjoyed our tropical getaway

Although Silkari is a bit out of town, the bus transport was always punctual and very reasonably priced. Lots of nice walks along the beach.
Our room was really nice and it was great having the pool at our room. All the staff were really helpful. Thanks for a great holiday.

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Had a great stay

A great resort, very comfortable king bed and lovely swimming pool connected to patio.

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Good value, great pool

The swim out pool was the best feature. Beds comfortable, Air-con and fans comfortable and quiet, good sized rooms. Rooms were very quiet with the doors and windows closed. Clean rooms and clean grounds.

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Amazing

Lovely place enjoyed our stay would definitely recommend

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Great locations and facilities

What a great place to stay. We had a large self contained apartment overlooking the pools. It was a beautiful walk into Port Douglas along the beach and the local shuttle bus service was simple to use for those times you didn't want to walk.
Friendly staff. We'd stay there again.

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Great holiday

We enjoyed our stay close to everything highly recommend

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A great visit

We didn't expect Port Douglas and the Top End to be so beautiful. We'll probably go back. And the big pools at Silkari Lagoons are great, especially at night when you can see the stars.

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A Great Birthday Break

From the time we stepped through reception, we were greeted by very friendly people and the staff were amazing! Knowledgeable about the area regarding things to do, places to eat etc. I even received a bottle of champagne for my birthday! Being a little out of town, comfortably got around with the local shuttle service with a 4 day pass which was unlimited travel. Markets were amazing on Sunday. The accommodation was fantastic, with direct access to the swimming pool, kitchen, 2 bedrooms. We had everything we needed and more and will be back again soon. Beautiful unspoilt part of the world with the reef on your doorstep.

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Friendly staff

Reception staff was great, provided loads of local information and recommendations on where yo eat and things to watch for.
Hotel was nice. Room was basic with kitchenette.
Resort was kept very clean and tidy. No on site restaurant but that was ok.
Thoroughly enjoyed our stay

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Tropical retreat

Spacious comfy retreat, fabulous comfortable bed, great amenities

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We enjoyed our stay Staff were friendly and helpful

We were very happy with our accommodation

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As expected

We have stayed here many times but always in an apartment swim out not a hotel swim out. It was fine, only for a couple of nights. The swim out is the key! Love it here. We hire bikes and cycle in and out of the township. Lovely

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Accomodation

Perfect apartment and service

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Immaculate Property

Such a lovely property with three swim pools. Rooms extremely clean and staff very friendly and helpful.
Would return again.

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Great place to stay

Staff were extremely polite and friendly we did have a small hic up with the room but they fixed it so all good

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Great venue needs cafe and better cleaning service

This is great accommodation but needs to service apartments when staying for longer than 7 days. I do understand at the moment their are staffing shortages and they replaced pool towels and toiletries when asked. Otherwise service and facilities excellent.

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Great time enjoyed it all

Appreciate the upgrade room

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Comfortable apartment

Our apartment was very good and spacious.

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Very good. Ritz on front reception was very friendly and most helpful.

The rooms were clean and roomy. The pool was lovely as was the barbecue area. It would be nice to have somewhere on the premises to buy coffee/tea and something for breakfast/lunch.

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Very enjoyable

Silkari resort was wonderful, a little bit out of town but the shuttle service around the town is brilliant. Excellent staff and very friendly and helpful.

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Great two room option

I booked it for my brother and I and was impressed with the two bedroom, two bathrooms option of the deluxe apartment. We each had our own space.
However not having an in-house cafe/restaurant on the premises was at times an issue.

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Great stay.Staff very efficient and helpful

Room was wonderful with microwave fridge etc.Balcony with chairs and table and by the pool reclining chairs.Wonderful to have ladder of our deck to access pool

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Good

Good place and shuttle made it easy to get around

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Rooms were great

As my adult son came with us, we wanted privacy for my partner and I and for my son. We had an adjoining room, both with separate access but also with access for him to join us for meals etc. His room had a spa and ours had a plunge pool. Rooms were clean and comfortable with everything with needed. Staff were helpful and friendly.

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Perfect

We had a great time

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Short break

Silkari was a very nice place to stay

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Paradise Found!

Silkari Lagoons is a piece of paradise! Service offered by staff was second to none, recommendations for tours and attractions was appreciated. The resort is good for access to 4 Mile Beach & a bit further from the centre of town. We loved our swim-out room for access to one of the pools. Comfy beds! Good clean bbq facilities, beautiful gardens. Lots of free car parking but if you don’t have a car there are many local shuttle buses that sell multi trip tickets & are a great way to get around.

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Will go back for holiday, staff well versed for tours in and around the area, Room great

Want a relaxing holiday in a great location, staff friendly/comical and rooms to suit your needs. BBQ area great, scenery great, gardens great, People friendly. Would highly recommend.

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really excellent experience

friendly staff and great amenities

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Beautiful, clean, swim-out pool - what's not to love!

We stayed 6 nights and were upgraded upon check-in to a 3 bedroom dual apartment that suited our family much better than a 2 bedroom apartment alone. We had an excellent deal through Travel Online and had paid an exceptionally low price for what we received. The apartment was very clean, fresh and nicely appointed, with lovely tropical gardens. The swim-out outdoor area was perfect for our kids. Tiled floors easy to keep clean and slippers provided for comfort. The kitchen was more geared to light meals with a two-bay induction stove and microwave, but no oven. Location is a little bit away from the town centre but only a very short drive. No dining option within the hotel, but Ramada is next door and some local cafes are options. Family friendly restaurants for picky eaters are more readily available at the top end of Macrossan St. All in all, it was a beautiful stay and we were very happy with the friendly, attentive service.

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Great for families

Swimming pools awesome

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Swim Out Lagoon Room

We loved the idea of having the pool off our balcony which we were in every day with our son. Resort is in a great location and only a short 5 minute walk to 4 mile beach behind the resort. The 2 bedroom is interconnecting through the main entry door but had a sliding door between the main and another small room where our son slept in the port-a-cot. There is no bath in the two bedroom apartment either. We stayed for 5 nights and were happy with the apartments facilities also with parking right outside our door. Would stay again.

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Great spot to stay

5 of us stayed here for the week
The apartment configuration worked extremely well and the swim out pool was wonderful.
We ate outside on the deck each night and used the nearby barbi facilities.
John and the front of house staff were always helpful and friendly and Marissa offers a great massage.
Highly recommend Silkari
Mandy

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Silkari Resort

Clean & comfortable accommodation.

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The best

We thoroughly enjoyed our stay here could not fault a thing .Front desk staff were awesome could not do enough to help us.We will be back.

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Great staff & location

Great central location with easy transport by local shuttle. Manager was very welcoming, would recommend.

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A great group vacation

We stayed here for our daughters wedding with a large group of family and friends. And it worked perfectly!

Good size apartment with swim up pool - nothing like stepping off your balcony into the pool!

Good amenities and shuttle to take you into the town/Marina to the many restaurants!

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Wonderful place !

This really is a truly wonderful place! The biggest rooms and what a beautiful perspective and aspect!

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Fantastic accommodation

Accomodation was clean and spacious in an idyllic location. Excellent service . Would love to return.

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Nice accommodation & pool. If you enjoy the 4 mile walk into town along the beach (as we did) the location is great too.

Pool was great but pool chairs very uncomfortable (need cushions).

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Great place

We had a great room with direct swim out for the kids, the room had 2 bedrooms and bathrooms, it was clean and spacious, I would definatly stay there again.

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Very clean, comfortable enjoyable stay thank you...

I would have no trouble in recommending The Oaks Resort to all of my friends and family....

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loved it, clean and spacious rooms

aa

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Clean and relaxing

My son ,daughter in law and wife had a 2room deluxe apartment which was spacious and clean. We enjoyed the lagoon style pool and balcony hot tub. All in all a very enjoyable 3days.

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Comments on Oaks Lagoons

I was very happy with the rooms we were in, at the very end on the complex, making it a little more private. I would hope if staying again I would be able to obtain the same rooms

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Great place to stay

We really enjoyed our stay at Oaks Lagoons. We had the two bedroom swim up room. This was great for families with more than two children as the study could be closed off and used as a third room for the travel cot. The BBQ area was great and we sometimes used the restaurant at the Ramada next door.

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Fatastic place to stay

Best resort ever stay

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have no complaints

had a great time overall had no dinning so rated it poor

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