Sunwing Kamala Beach Reviews

Sunwing Kamala Beach Packages

Sunwing Kamala Beach

Overall: 4.6 out of 5


Value
94%
Location
92%
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90%
Service
90%
Dining
88%

Most guests recommend for "families" (54 reviews)


4.6/5
Overall
4.7
Value
4.6
Location
4.5
Room
4.5
Service
4.4
Dining

Ratings are averaged based on 70 reviews.

Customer Reviews (70)

Accommodation at Sunwing Kamala Beach

The staff were very friendly and attentive and went well above their duties to provide excellent customer service. We stayed in the Pool side rooms and had everything we needed for our family of 4 (2 adults and 2 children) including crockery, cutlery, microwave and a sizeable fridge. We would go there again.

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Beautiful Location

Great Resort right on the beach with lots of good restaurants within a short walk down the beach. Perfect family location on Kamala beach but only a 10min drive into Patong.
The resort was lovely, so much space with 8 pools you never felt crowded and there were always chairs by the pool free. Kids loved the waterslides.
The family suite was fantastic, kids had their own room and bathroom that was very convenient. We would definitely stay here again.

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Great hotel

We stayed at this hotel for a family reunion, 14 of us in total, and it was an excellent experience. Our ages ranged from 5 months to 76 with two of the older family electing to stay at the Sunwing Adults Only linked hotel next door (for some peace and quiet). My daughter had the room fitted out for Babies and it was perfect. Hotel grounds and pools well maintained. No complaints.

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Great for families

Families with kids ranging from babies to teenagers will enjoy this resort. 8 pools to choose from with three of them suitable for little kids. Right on the beach so choice of pool or beach swimming.

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Trish Almeroth

Fantastic resort. Staff could not have been nicer, nothing was too much trouble.
No matter what language you speak they have someone that will be able to understand you.
Beach, markets and shops all close by. Anything that you would like to see they also have tours available for.
Humidity was hard to get use to but can't wait to return.
Thanks travel online for organising my trip!

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Excellent Resort

Lovely resort. Comfortable beds. Big rooms. Lovely breakfast 

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Large resort, great location

Friendly staff, massive pools, easy access to the beach which has a boardwalk with loads of restaurants along it. Rooms cleaned daily. Great resort for families.

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Perfect young family holiday

Stayed 8 nights with grandkids (2-11)
What else do you need but 8 pools, some shopping and good food, with a lovely cool room and comfie bed! Staff were wonderful.

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great family holiday

Kamala beach had all of the holiday experience You would expect. The beech is great, and food stalls and local market wonderful and the weather for April great.

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Great family resort

We have stayed at Sunwing Kamala 3 times now. Since we last stayed, the service and activities have diminished significantly.  The Swedish staff left after our first week but when they were there, they weren't as engaging as they previously were.  There was previously great night time shows and more day activities. The pool bar used to play music while open and had games like connect 4 etc there. The staff were friendly but a little disinterested. 

The feedback above is only written as a comparison to our previous Sunwing visits. If it was your first time and didn't know what they previously offered, you would still love it. The rooms and surrounds are clean. Buffett breakfast is ok. 

There are a lot of English, Russian and German patrons. Previously it was more an Australia crowd.

I would definitely recommend it for kids under 13 or so as they have the kids club and teens club open all day.  We ate outside the hotel but there are 2 restaurants if you choose to eat in.

It is still a great resort for families. 

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Amazing

I highly recommend this accomodation my children and I absolutely loved it and the staff go above and beyond to make you feel welcome 

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Beautiful Kalama beach!

Words don't describe how wonderful our stay was, beach and activities at our door location was brilliant close to walk to the little town and then close enough to tuk tuk to patong, puket, Big Buddha etc

One of our favourites was the markets which were everywhere! Hubby and I enjoyed the long tail
Boat which took us snorkeling and out to Banana beach for lunch ! 

Resort was very clean, Buffett breakfast was lovely every morning great start to day, facilities at resort were also good, we used gym, pools, ping pong tables, pool table etc

Lots to do on this relaxing holiday including drinks by the pool! Resort was huge!

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Staff

The Staff at Kamala Beach Resort are 5 star.
They are all so friendly, happy and helpful.
Could not have asked for a better experience. 

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Great value

Lovely location. So many pools to chose from so many sunbeds never went without one. Great breakfast selection.

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Perfect place for the family.

Staff were friendly. Family suites are huge, ask for a pool view room. Rooms cleaned every day. Only a short Tuk Tuk or taxi ride in to Patong. Night market Mon, Tue, Fri right out the front of the hotel. Lots of places to dine along the beach front, we didn't find the serve at dinner in the hotel that great. 7 Eleven 5min walk. Phuket Fantasy and Carnival Magic over the road.

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Fantastic, perfection, excellent

Sunwing was everything I'd hoped it would be. Awesome pools and Pool Bar, daily breakfast was incredible. Location was great for shopping and bars. Beach was beautiful. Although it rained we still got to enjoy all the resort had to offer

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Excellent amenities and great outdoor pools.

Loved my break thank you!

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Family Staycation

Sunwing is perfect location for families. Only 20-30 mins ride to Phuket town however the beach is only 2 mins walk and restaurant/bars easy to access on the beachside as well. If families are looking to attend Carnival Magic and Fantasea it is only 10 mins walk from the hotel. Local markets are also in the area if you looking to try authentic Thai food.

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Great family destination

We stayed for 9 nights. Service was excellent, staff were friendly and helpful. Location was great, easy access to beach, local vendors, supplies and markets. Not too far for transport to other areas and activities. Baby room was a great way to leave all our baby stuff at home!

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A great family holiday.

We loved our stay at the Sunwing Kamala. Great location right on the beach, where there's lots of great restaurants to eat at. The food at the Sunwing was really good, and the staff at the resort were very friendly and helpful. The pools were amazing, we had to drag our 9 year old out of them to go sightseeing. Kamala is nice and quiet, and only ten minutes by taxi from Patong.

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Great location

A beautiful, well laid out resort. Family suites are nice and roomy. Cleaning staff very friendly. Buffet breakfast was good with lots of options. Amazing massages at the front of the resort. Perfect location, beautiful beach with plenty of restaurants close by to eat at. Would definitely recommend for families with young kids. Maybe not the best option for teenage kids.

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Great for families!

Sunwing Kamala Beach is a 4-star resort located 45 minutes south of HKT airport. We (2 adults and 4 young children) flew direct from SYD on Jetstar and arrived on time at 8:30pm with private transfer to the resort where check in was quick and hassle free. The only problem being we asked for 2 adjoining rooms (Royal Pool Access Rooms) side-by-side, but was unable to get them so instead took 2 rooms separated by 1 room in-between. Renee (Manager) was able to resolve this issue quickly the following morning with 2 perfect rooms on the southern end of the resort (2110 and 2111) ideally opposite the 2 larger swimming pools with the pool slides and more importantly the pool bar! The first rooms we were given were in the north building 3120 that weren't bad, but quieter given their more secluded northerly aspect.

Breakfast buffet served 7:30am - 10:30am was pleasant and offered all the usual western and asian foods one would expect. Bountiful but not as over the top like in some 5-star resorts. Has everything a family needs except made-to-order items like poached eggs and personalised omelettes. Tasty and no one got sick (like we did in Bali). We did not try lunch or dinner as there were too many restaurants just outside of the resort to choose from that were (5 minute walk) that were great and more affordable.

In general, the rooms were 4-stars but he facilities were 5-stars. We had 2 x Royal Access Pool rooms (south building by canal) which were perfectly located but could use a bit of TLC particularly in the bathrooms with wear and tear showing. The pools and facilities are top notch and provided endless fun for the entire family. Pool was warm but that could not be helped due to summer heat. Our only complaint was that the coconut trees need their coconuts cut down as some overhung room balconies and pool.

Staff were great! Special thanks to Renee and front office team who solved our small room problem. Service was quick and very friendly. Location perfect and Kamala offered everything anyone could need, however the public access pathways were in disarray still recovering from the Tsunami. The canal was a bit questionable but did not smell or attract insects (surprisingly).

Prices: Dinner for family of six = 1,300 baht. Massages = 300 baht for one hour. Taxi from hotel to Patong = 400 baht. Water sports were a bit pricey, but the beach and water was clean and warm. Kamala is definitely quieter than say Kata, Karon or Bang Tao (Laguna). Stay away from Patong unless you like crazy all the time. Food is delicious, don't be afraid to try the local Market they have on Monday and Fridays just outside the resort. Thailand rules! Forget Bali.

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Amazing resort.

Heaps of activities to do in kamala. Massive 4 pools, perfect for kids to enjoy all day long. Massage just 1min walk on the beach. Breakfast very very basic.

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The Best Ever

From the moment we booked on line with Lisa and commenced our holiday to the day we returned home (14 days) everything went seamlessly. We cannot thank Travel Online and the Sunwing Kamala Beach for making our holiday the best ever. Airline Travel, Pick Up by 'My Phuket Travel On line' at the Airport and the Sunwing Resort Hotel was meticulous in every way. Very very professional in all aspects. All agents and the staff at the Sunwing were delightful, happy and very professional. Thank you to everyone for making our holiday fantastic and memorable. We would love to return. Warmest wishes and a big thank from Daph & Ian Perth WA

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Great family hotel

We loved staying at Sunwing Kamala beach. The staff were amazing and the location is great. Easy walk to shops, restaurants and located beach front. It's a great hotel to stay in with children.
We will definitely be back again

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Great spot away from the hustle and bustle

Went with my wife for our 30th wedding anniversary and loved it. Having never been to Thailand before, you always take a risk on staying at the right location, hotel etc but we were very happy overall. Most definitely a family venue however we were situated on the northern corridor which we pretty much had to ourselves. Breakfast was a great selection - so we didn't need lunch. Then plenty of fabulous nearby restaurants. Kamala night markets only a 100m walk on Monday and Friday nights

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Family stay

Room with pool access, great value, for prices on food and drinks also. Plenty of options on beach for dinning also. Carnival Magic and Fantasea both within walking distance. Staff very friendly and helpful.

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fabulous!

We LOVED our stay at Sunwing. As a family of 6 (incl. four daughters aged 13, 15, 18, 20) we felt incredibly welcome and nothing was ever too much to ask.
The one problem was that the pools were all incredibly hot - definitely not a cooling experience! It was like getting in a bath.
Otherwise, our stay was wonderful. All of the staff were caring and always smiling. Such a joy to interact with. Huge thanks to you all!

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fabulous hotel

our family have just returned from 10 nights staying in a two bedroom suite, the resort was beyond our expectations on all levels. the service was flawless and our 7 year old son was so excited by all the pools and activities. I have nothing bad to say about this property

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Perfect family holiday

Perfect family holiday

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Great family Hotel

Good family hotel
Lots of things for the kids to do, good restaurants close by on the beach, hotel breakfast is good,
only one thing I could fault is the coffee in the hotel is not good

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Great Family Resort.

We had a great stay at Sunwing Kamala Beach. Staff were wonderful and very helpful. Nothing was too much trouble. The resort had everything we needed. Direct beach access, lots of pools with slides for the kids. table tennis, pool table, teens club with PS4s and movie room. The restaurant had a good menu, also, there were many local restaurants within 5 minutes walk from the resort.
We will return to the Sunwing Kamala Beach Resort in the future.

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Great service and location

When we first arrived our room smelt very musty. They tried a couple of things however after the second night I asked to be given a new room. They moved us to a great room. Service through the experience was great. Facilities very clean. Food at hotel average. Great location on beach

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we stayed in the swim up rooms and they are very comfortable and the swim up pools amazing.

this is a very relaxing destinations from the hotel to the local beach and surrounding restaurants.. shopping is on par with Patong prices and Varity.

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Family Stay

Had a great stay with young children. Was quiet at the time of year we went (early Sept) and had the pool to ourself some days. Made lots of new friends in kids club or playing in the very many pools. Breakfast great. Room was poolside so quite convenient.

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Had great pool area

The sunwing resort is perfect for a family holiday. The pools and restaurants were really good and kept the kids busy. We did find that the rooms were basic and we found the lighting in the room to be minimal. We were a little disappointed with the bedding and fond sand in our bed on the first night

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Transport

First trip to Phuket I found it costly to go anywhere your hotel should have hotel curtesy bus to take guests to Patong etc other countries do. Overall I recommend your Hotel. Staff very helpful and pleasant to deal with great room and pools

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Amazing holiday

What an amazing resort, all staff went above and beyond in all of our needs especially for the kids , very friendly and helpful, made us feel very spoilt and special, rooms were huge and well serviced daily, resort was our own little paradise. Thank you all at Sunwing will be coming back again.

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Loved it

Friendly staff good food had lots of fun will be back next year

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A great value for money place to experience Thailand

The whole family had a great holiday at this hotel

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Fantastic family resort

We had a pool access room which was quite large with a king size bed and 2 single beds, plenty of room for 2 adults and 2 kids, lots of pools, great facilities.

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Would return

This place is great for families. 15 minutes to Patong. 5 minute walk to Kamala 'town'.

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Great family resort

We stayed at the Sunwing Kamala resort for 5 nights. Our children aged 4,11,12 yrs old had a great time. They would have been happy to stay in the resort pools all day! Our 4 yr especially loved Bernie and Lollo’s appearances throughout the day. There were plenty of activities for both young and old in the resort. The breakfast buffet had a huge selection that we all enjoyed every morning. Studio room had plenty of room for all 5 of us and our luggage +++. Had poolside massages every day we were there for 300 baht/hour. Our girls loved the hair braiding services too. Short walk to local shops and restaurants. Easy distance to Patong by car. Would definitely stay here again.

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Only for families

This is not a place to stay for a quiet relaxing trip. For families with older children (teens +) I would recommend somewhere else (perhaps the Sunprime resort next door). Beds were hard and uncomfortable and the walls felt paper thin. You could hear the cleaners and other guests moving around making it difficult to sleep. Location was good if you're not planning on travelling around Phuket much, there were plenty of options to each and the beach was at your doorstep. Taxis and Tuk Tuks are expensive in Phuket (compared to Bangkok), so I would choose somewhere more central if you're planning on visiting other places in Phuket.

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Kid friendly resort

A good resort for families with children. Many pools with water slides and daily activities for young kids. Direct beach access from the resort. Dining options are plentiful with many restaurants within a few hundred metres of the resort.

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Wonderful location

Sunwing is in a great location and right on the beach and the pools are wonderful. Kids loved the slides and going from pool to pool. The staff at the kids club were wonderful but we found that the Thai people at the hotel and in general are not very friendly. Having been to Thailand 10 years ago the difference in the service and how westerners were treated has changed enormously. We didn't let it ruin our holiday and would recommend the resort as it's fantastic for families with children.

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Lots to do, great family holiday

The staff were friendly, the resort had 8 beautiful pools and lots to do if you wanted to do it, also a very beautiful place to relax and have a cocktail or two.

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kids paradise

great for kids - some things overpriced

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Wonderful Experience

Thank you to all the staff of Sunwing who again made our stay magical. We particularly like how everything is thought of...

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lovely resort & very friendly staff...

Been a few times now and find the resort lovely but next time may try next door ..love the location ...

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Great family resort

Sunwing was a great family resort. Location was excellent and close to local markets and restaurants. Highly recommend this resort for families.

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Monte was brilliant

Great hotel for families and as always Thai people extremely helpful. Special thanks to Monte at the front desk. With the number of families at the hotel it still didn't take long for them to remember our child's name and call him by name as they passed by. Or pick him up and make a fuss of him.
The facilities were quite impressive from the baby room, miniland (like a crèche that have activities for all ages during the day) the pools were fantastic for all ages with plenty of activities throughout the day. Food was much better than anticipated when comparing to other hotels. Children eat free and there is always something they'll like.

It really wasn't an expense to eat at the hotel everything was priced quite reasonably so you don't have to always head out. Nightlife was good for all ages at the resort and nice restaurants along the beach to choose from. Great steak restaurant not far either.

Minimart on site catered for most things and was cheap to stock up on snacks and drinks. Wasn't much they didn't have on site in case you forget something.

Taxis are priced accordingly so the bigger the group the better it will be for you, otherwise hire a car if you wish to explore around Phuket. Night market nearby and was very good to find that souvenir without inflated prices and a chance to give your negotiating skills a whizz with the locals.

Overall a great family experience and holiday that we would stay again.

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Relaxing location for family

Had a relaxing stay in the resort, loads of pools to swim in, quiet clean rooms with wifi for teenagers to keep in touch with friends. Great location - on the beach and walking distance to local shops, night market and FantaSea theme park. We went in low season and had pools to ourselves many afternoons. We enjoyed our two bedroom room with views over the pool. Recommend this as a great place to stay for families.

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Simply fantastic.

A fantastic value for money treasure of a resort!

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Great Family Holiday

Couldn't fault Sunwing, the family really liked their stay. Rooms are clean beds are comfortable. We had a family room which i would highly recommend. It's a quick walk to the beautiful beach which have bars and restaurants on it and just off the beach a street of shops and more restaurants. If you like Patong it's 400baht one way it's only about 10 mins away there is a taxi service out the front or tuk tuk. The buffet breakfast was good, the restaurant food for lunch or dinner was really nice and kids eat free off the kids menu. Overall had a great holiday and would definitely stay here again.

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Excellent place for families

We had a wonderful stay.
The only constructive criticism we have is that more shade over the pool area would have been better.
We also felt that we could have had a better room allocation. We are a family of 5 with teenage children. The bedding consisted of two King beds and a day bed.
We are aware that there were rooms that contained 5 beds.
Overall great place to stay.

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A great family resort

The brilliant thing about the Sunwing is that it is catered towards kids and families. Lots to do in surrounding area as well as the resort. Lots of pools. Close to the beach.

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Lovely stay

We really enjoyed Sunwing. The room was great, and so was the location and close proximity to the beach. The kids eat free offer at the restaurant was great and food was really good. It was disappointing that the main pool was closed for the duration of our stay, but understood. Kids club and entertainment was good but more geared towards younger kids ie up to 7. Lovely restaurants on the beach, shopping in Kamala and wide variety of massage options. Rooms were a bit noisy at night as noise seemed to travel,

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Sunwing - value for money

I think when a room is booked for 3 people and paid for 3 beds, there should be 3 cups, 3 glasses, 3 chairs - we had to ask for the extra glass & cup and only got them on the day we were leaving - the chair we moved over to our poolside terrace from the pool area.
Otherwise, great holiday and poolside room - magnificent. Word of advise, don't book a Happy Baby room unless you have kids - sooooo many kids in that huge pool.

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fantastic stay

I would recommend this resort to anyone. The surrounding area is not busy and hectic like patong there is enough for you to do for dining and entertainment a great place to unwind. Resort swim up rooms highly recommend, and go and visit Pau at the swim up bar he knows everything about aussie cricket.

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Fantastic family hotel

Will definitely be returning!! Loads of pools, quiet, busy, bar, slides etc so plenty of options! Hotel is aimed at kids, loads for them to do and the staff are so caring and keep them entertained whilst you eat dinner etc. Massages on site are fab! Water aerobics etc. Kids eat free in the restaurant. Constantly cleaning, can't fault it!!

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Family stay in October

This is a resort aimed at Norwegian and Russion clients. As Aussies we were one of only a couple in the whole resort. Entertainment was provided in a foreign language (Norwegian?)

Service was basic but the kids had a hoot!

Great restaurants in walking distance which has amazing service and were affordable.

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Nice Quiet Area

Everything close by like 7-11, money exchange, restaurants, beach, Friday night markets. Resort caters for everything and meals are similar price as near-by restaurants and great quality. It is a quiet area, if you are after more action, Patong and Karon Beach cater for more tourists. This is an ideal area for families with young children.

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Location is great.

Location is great and resort is set up for families especially young children.

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Lovely beach location -

Quite a distance out of town, transport is required when going in and out of town - no free shuttle offered.
Great resort for young children and lovely beach access.

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Great value and great for the Kids

Two families with 5 kids between 2 and 8 years. 8 pools, cheap food at the resort but close enough to other options. Kamala is a small and quiet which is great for family activities but not so much for shopping, etc. Having said this, Patong is only 15 min away. Loved it.

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Great accommodation

My family and I Spent 2 weeks at Sunwing Kamala beach and thoroughly enjoyed it. Quality accommodation. Would recommend. Located in quiet area for families. Beach a little disappointing but could have been the time of the year.

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Great family vacation

We went to Sunwing, Kamala Beach in June which is the slow season. Though it is supposed to be the rainy season it did not rain much. This was a nice time to go because it wasn't too busy. The resort is wonderful. Lots of pools with shallows ends making it suitable and safer for kids. The pools were clean and warm and our kids loved the water slides. The food at the resort is really good, both Thai and Western alike. Can't beat the free kid's meal with the purchase of an adult meal deal!! The beach is a very short walk away also. Highly recommend this resort!

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Beautiful - Relaxing & Fun

We enjoyed our time at Sunwing very much. It's in a fantastic location right on the beach and you can stroll out on to the beach and enjoy a meal or just drinks whenever you feel like it. The service at Sunwing was fabulous, we were surrounded by happy and friendly staff who made us feel very welcome. There is also a small shop on the premises where you can purchase practically anything and another big bonus is the on-site ATM.

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Great for families with young children

Enjoyable hotel with excellent pool facilities in a superb location.

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