Sea World Resort & Water Park Reviews

Rating Overview

4.3/5
Overall
4.4
Value
4.7
Location
4.1
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4.3
Service
4
Dining

Ratings are averaged based on 50 reviews.

Customer Reviews

Family resort

We stayed here for 2 nights as an older couple. Great resort for kids. Room was great only wished we had asked for a room on the top level as we could hear everything upstairs from showers running, kids running around at 5 am, doors banging wasn’t very soundproof. That was really our only complaint.

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Fantastic!!!!!

Our family loved staying here! The kids had a great time in the pool and water park. We loved that we could walk in to SeaWorld and come home for lunch and then wander back over. The room was great, the breakfast was great. Staff were very friendly and helpful. The only thing i would like to mention is that an on site bbq area would be amazing. We can't wait to come back and stay again!

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Awesome for the family

The pool, location and convenience far out weigh any signs of the resort ageing. Recent and ongoing renovations will only enhance future experience. Proximity to beach and SeaWorld theme park is awesome however the kids would have happily stayed in the resort pool area for the 5 days. Will stay there again.

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Bargain at time

Left our softtoy rabbit in a bed hoping it turns up in laundry..

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Fantastic

Very nice rooms & great location

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Fantastic getaway

Great value holiday for the whole family. We had a 3 day world pass with our deal and we enjoyed all parks thoroughly.
Definitely recommend.

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Great Affordable Stay

My wife and I took 3 of our Grand Kids to Sea World. Fantastic Time the kids will remember this holiday for years to come.
Thanks You SeaWorld
Regards
Garry & Therese Gray

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Was good and bad

The resort is great if you have younger children with the water play area.
The buffet breakfast was really good with a great variety.
The beds were comfortable but there were no extra pillows and only 1 spare blanket for the whole room.
The air condition didn't work properly and the room itself was very small.

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Resort is getting older, rooms quite small, but facilities are nice.

Was great being right by Seaworld.

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Highly recommend

We thoroughly enjoyed our stay. We would however next time get interconnected rooms as a week in the same room for 2 adults and 2 teens was a bit much. Facilities were fabulous and it's rare to have such a amazing showers, never change that!
Rooms are very accommodating and comfortable. Staff were always friendly and helpful. This holiday will forever be something this family will look back on and remember with great joy!

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Enjoyable stay

Enjoyable stay

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Pleasant stay

Stayed here for 2 nights as we got a 3day pass included so was value for money. Rooms itself are pretty standard, for a family room it has a small balcony and only 2 chairs so everyone can’t sit on the balcony at the same time. I was very surprised how noisy it was with the helicopters flying over all day and then we were in the middle floor so could hear the guests above walking around early in the morning. Pool was nice and heated but the kids water park wasn’t so didn’t use it. Great being so close to SeaWorld to come and go as you please. Would stay longer than 2 days.

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Highly recommend

So great to be there right by SeaWorld, can come back to the room get changed and refresh and go back to the park again. pools were fantastic.

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Excellent

Excellent service, friendly staff, beautiful location, fun for all the family

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Very enjoyable

Breakfast included would have been nice!

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Escape with the kiddies

A great escape from the daily routine.
2 nights /3 days at the resort with unlimited access to Seaworld at your doorstep was quality time with the family.
The resort pool area was a great bonus..fun for all and not crowded.
Buffet breakfast had ample variety and reasonably priced.
Rooms spacious.. beds comfortable.. a microwave supplied free of charge would be an asset.
Looking forward to our next visit.. soon !

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Great stay, customer service was lacking though

Would have liked the option of a hard copy folder in the room, or something that outlines processes etc. as we didn't know we had to book buffet or kids club until it was too late and we didn't watch tv so was unaware of hotel process.

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Still a good property even though its getting on a bit.

The rooms tend toward minimalist décor but I always feel instantly relaxed as soon as I walk in. We've stayed quite a few times and even though the property is getting on in age we still like it.
However if you're after peace & quiet this is not the place to come to. It primarily attracts families with young children so it can get quite noisy. The only point I noticed this time is that the housekeeping was not up to par but perhaps that's because it was really busy and the resort heavily booked, something I wasn't expecting for low season/winter.
The restaurant buffet had a good selection but once again it was so busy that the floor service was virtually non-existent and there were children running all over the place. But when you pick a busy, family venue you kind of have to expect that.
The staff were all pleasant and chatty, the property is clean and spacious and we will continue to return.

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Great value for money

Thank you for the special price, made it good value for money. However, the staff could be more friendly/helpful. First night we arrived, we decided to try the convenience of the on-site buffet. There was a group of 12 of us, however it wasn’t overly busy and had at least half empty seats/tables. Staff informed us we should of booked, however we only just arrived. Day 2 was a full day out at SeaWorld, when we got back we decided we wanted to book our x3 daughters into kids club, concierge was very unimpressed and said we were past the cut-off to get staff etc. I said I didn’t see any info in the room, he said it’s on the TV. We were out all day. I have previously stayed at Paradise Resort and at check-in she kindly informed me to book in to kids club ASAP as it gets booked out quickly, this helped us to not miss out. I was impressed our room was made up Saturday morning, considering such low costs involved with our stay & passes. Thank you

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Great stay staff were all friendly and very helpful

Resort was great and very family-friendly.

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Great holidays

It was a great hotel and great value for money. I’m so happy.

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Great family getaway

Fun for the whole family, plenty to do. Enjoyed Seaworld and Paradise Country for the 3 year old. Meal prices a bit high for family hotel. Rooms really clean.

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Great Family Vacation

The staff were very helpful and the resort was great, with fabulous water park playground. Food however is expensive and the resort falls just short of UberEats delivery (conveniently) area. Budget rooms also do not include a microwave. Rooms were basic, yet comfortable. Being close to Theme parks meant less time travelling and more fun time. Overall a great place to stay with kids.

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Highly recommended

Great time had by all,plenty to do to keep the little ones happy.Only complaint.meal prices high for families.

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Value of money

The hotel is a bit old but clean. Value of money since we received 3 theme parks tickets.

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Great family vacation with all the fun the kids love

The room was just nice for 4 people and the water play at the resort was awesome. Having the free pass to the Movie and Sea Worlds made the trip extra special!

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Great location with tired rooms

Location was great, food was perfect for the whole family but the room was a bit tired and had seen better days. Overall I would definitely come again but would look to upgrade to a better quality room.

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Great location

Great location. Great price with the deal we booked. Unfortunately the resort doesn’t have compendium with info in the rooms, it’s apparently on the TV, but ours didn’t work so we didn’t know anything about what was available or the restaurant. We asked for assistance at the concierge desk but they were not helpful. So we just ate out at other restaurants the entire time. Other than that the stay was great!

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Totally worth the stay with our deal

At 64% off the stay at resort and 3 days of unlimited entry into all their parks it was a fantastic time. With 4 children from infant to 7 having the room close by to head back to was fabulous and if i could get the same deal id book again, just wish it had complimentary breakfast included in the deal.

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Great family holiday

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So well organised with everything in one place

We stayed at Sea World as a family and loved the easy access to Sea World itself. Movie World and Wet N Wild were only a short drive away (15 minutes). Australia Fair is 5 mins away. The resort itself is attractive with lots of kids activities mostly centered around swimming and water. The restaurants were an attraction within themselves. I absolutely recommend it.

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Great family holiday.

Fantastic package deal, with entry to 3 theme parks for the family. Location, amenities and value for money exceeded expectations.

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Family trip

Had a great time. Kids love it.

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Best Family Vacation Away

So glad we chose to say here. It was convenient to everything. Our room was great, service was great and the Bistro was amazing. Only had a to wait once over the 5 days we were there but even then it went really quickly. Every day the food was different and l loved that there was so much variety. We ate breakfast and dinner there everyday. Wont be staying anywhere else from now on. Always had a car spot even though it was to capacity but even if we couldn't find a spot we would have been happy to park in the street, safe and not far. Thanks for the great memories.

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Great value with 3 day parks entry

Great room overlooking the water. Very nice hotel. Fantastic value for money when combined with the flight and free sea World and movie world entry for 3 days when you stay 2 nights!

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Great price

Great price for accommodation and entry to resorts included.

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Great family holiday

A bit of a story here so apologies for a long winded comment!
We've had a rough 2019 to be completely honest, starting with significant injuries for both my husband and I and then a terminal diagnosis concerning my father-in-law which has seen me living apart from my husband and young daughter for over 2 months while I was transferred to Brisbane to help support my in-laws (I don't like using that word because they are my parents, they're my Mum and Dad regardless of the biological aspect). It was something that had to be done while my husband waited on his transfer and our daughter to be able to continue her schooling 600km away while we played the waiting game and finding a suitable dual living property that ticked all of the boxes to have enough space and for Mum and Dad to live comfortably as possible with our support which has been challenging to say the least.
Only seeing my husband and daughter for a few days every 3 weeks or so has been very tough.
This holiday, even though it was short as we had our own time constraints still waiting on my husbands transfer; was so meaningful to be able to put our stresses aside for a couple of days and spend quality time together was absolutely priceless. Our children had so much fun, as did we and the resort staff were so accommodating - the first night we couldn't find our 17 year old; turns out he slept in the bath tub as our SNORING was that bad he could not sleep

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Excellent!

Friendly staff!

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Excellent facilities

A great hotel for families. The entertainment for children (pools, water park and daily character appearances) go down a treat with the kids. The food quality & service was excellent! To have direct access to the park made things easy. Only downfall was the distance from any stores or shopping areas. Otherwise recommend.

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Perfect

Loved every minute

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Great resort!

Very happy with resort. Highly recommended. I think the dining in the resort is over priced. Too expensive dining for family of 2 adults and 2 kids.

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Beautiful location , nice and friendly staff

We would like to recommend Sea World resort to anyone looking for a great holiday , specially great location for families . Plenty of activities for kids. Staff is very helpful and polite. Room facilities could improve more. Variety of food choices at Shoreline restaurant , overall we had a memorable holiday.

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Good experience overall

The unlimited access to Seaworld is Fantastic !
The hotel is nice, large clean room. T
The beds are comfy but the bathroom is a bit out dated.

I was disappointed that the Breakfast was not included

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Sea World Resort on the Gold Coast

The Sea World resort is located right next to Sea World and guests have earlier access to the theme park every morning.
The resort's own water park is a real hit with children and the nightly Sponge Bob light disco is great fun and most popular with kids too.
There are 2 restaurants at the resort as well as a longe bar and a cafe near the pool area. There is also a small shop on site which offers a small selection of grocery items such as bread and milk but no fresh food such as fruit or vegetables.
The eating options at the resort are expensive and considering that this is mostly a destination for families it is worth offering stay and eat packages. The Double room itself is spacious enough for 2 guests. It has basic amenities such as a kettle and a TV. The bathroom is somewhat dated and ours was very hot due to the exhaust fan not working. The service was generally friendly and prompt except on one of the days when our room was not serviced until after 4pm.
There is no public transport to and from the resort. The closest public bus only goes as far as Sea World resort.

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Good Family Resort

Overall this resort is good for families. We had a family of 10 and there was good fun to be had for all our ages.

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Great family resort

Great place for kids with excellent swimming and water play facilities. Gave me a room upgrade at check in which was nice. Proximity to Sea World an obvious advantage. Staff all very friendly, especially Jon at Shoreline restaurant who was great fun for my son. Pricing for kids to eat buffet breakfast/dinner excellent ($1 per year of age). Adult pricing was a little steep.

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Great location, great for the kids

Will definitely stay here again!

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Loved Seaworld

Had a fantastic time. Great to be able to access Seaworld straight from the resort. Good clean rooms, friendly staff and overall great short break.

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Sea World Resort & Water Park

Sea world would have to be one of the nicest resorts I have ever stayed at and the staff were fantastic great quality all round and thankyou.

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Sea world gold coast

We enjoyed a stay at sea world resort and sea world theme park was lots of fun and we have taken home with us great memories thanks!

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