Sofitel Fiji Resort & Spa Reviews

Beautiful relaxing holiday, 2nd time there and will be back.

Beautiful resort with the most beautiful staff members.

As 2 adults and 4 children we had the most amazing time. We were well looked after. Food was amazing, activities were great! Everyone there were so lovely, they all came to say goodbye to my 9 month old. Tge day spa was beautiful and my only regret is not booking more services.
I could fault this resort for a family at all! The only thing is we actually preferred the king rooms over the family rooms. We loved this place!

Having stayed at the Waitui Beach Club resort in May 2023, we were so incredibly impressed we decided to come back for Christmas 2023! As usual the service was spectacular! The resort itself is so well looked after - especially the gardens and the upkeep of the rooms. Sad to say the food could be improved upon. The choice is quite limited at Waitui Beach Club and meant we went out for meals to Port Denarau on a few occasions. The food at the Bazaar Restaurant was incredibly well presented with incredible choices but was COLD by the time we got back to our table :-( Perhaps some PLATE WARMERS would not go amiss! We just love hot food to be HOT :-) Overall a fantastic place to stay for adults only and for families in the major part of the resort :-) Vinaka to one and all! See you next Christmas 2024!

Lovely resort, great service, friendly people, wonderful pool and good dining options.

We stayed in a luxury room with beach club access. The room was modern, clean and well serviced. Love the new mini bar swap!
Check in was personal and quick. 
The beach club has had some upgrades since our last visit and it was very comfortable, peaceful and with the gorgeous view. Breakfast at the beach club was delicious, as was lunch. 
Staff were fabulous, they make an effort to learn your name and make sure you're happy. 
While we did have 2 minor points of feedback we provided when asked, staff went above and beyond to remediate for us. Truly exceptional service. 
Shout out to Elenoa and Solo at beach club reception, as well as the Head Chef at Waitui Grill (apologies didn't get his name) and Suli, Romeo, Mary, Lee, Rachel and Wilma who made our stay especially comfortable. 
We didn't want to leave.

My husband and I, together with my sister and her husband, and my brother and his wife, had a wonderful holiday at the Sofitel Fiji as 3 couples with access to the Waitui Beach Club which was great. However, there were many families staying at the resort and from what I could see, everyone was having a great holiday; so it is a destination for everyone.
The staff at the Sofitel are their biggest asset, everyone was helpful and very obliging, and everyone deserves praise.
Although their names are rather difficult to remember the stand-outs for me were Lia and Lili at the Bazaar Restaurant reception,
Setariki - a very efficient and charismatic waiter at the Waitui Club, Sasha, Elanoa and Solo at the reception of the Waitui Beach Club.
The staff at the day spa were also just amazing, and I would also like to commend the laundry ladies.

The club and our room allocation was exceptional- as a result the holiday stay exceeded expectations!

We we warmly greeted upon arrival to the Beach club and were pleasantly surprised by our outside room allocation.
The Bar and Grill provided outstanding service and good for all meals, however the breakfast menu was our favourite. Thank you for providing the high standard we expected and in fact, exceeding our expectations!

What an amazing resort. Service couldn't be faulted and the food was as good as we have ever had on holiday overseas. Had so much planned for the holiday with Island Trips etc but quite honestly found it super hard to leave the Sofitel and especially the Waitui Club. We will definitely be back as soon as possible.

If there is anything negative to say is that there was quite a few sun lounges at the waitui Adults only area that were defective. The half moon covers would not stay upright to give protection from the sun.

We had such a great time at the Sofitel., the team at the hotel are fantastic. This is the second year we have been there, and the staff remembered our and our kids' names. we had my wife's 40th bday there and they staff made it such a special event. Best restaurants in Denarau, best staff and kids club. Highly recommend this venue. Also, the second time travelling with travel online, great deal and no hiccups which was fantastic.

This was our first holiday to Fiji and we chose the Sofitel for its location, reputation and kids club. TravelOnline made booking and organizing easy. We really enjoyed our time and wished we stayed longer. Will definitely return!

Nothing was too hard, just a lovely holiday destination.

We loved it. The staff were outstanding.

We both loved it. The staff were outstanding.

Great resort close to marina for additional dining options and terminal for ferry tours. Staff at Sofitel welcoming and accomodating. Resort clean, beachfront and has everything you need.

The Sofitel was superb. The staff are extremely friendly and helpful. The resort is kept in immaculate condition. We experienced alot of rain on most days and the staff always had wet floor signs up and mopping floors for everyones safety. The food options are wonderful in the resort and other options are available at nearby resorts and the marina. The Bula Bus dropping off at all resorts, waterpark and the Marina throughout every day is very convenient. Can't wait to return for another trip.

We had a great 7 day stay at Sofitel Fiji over Christmas. Sofitel renovation looks great, family rooms are really good with the separate bunk bed area. Kids club was amazing, kids didn't want to spend any time with us at all!!!! Pool is great, and the food was really good - we had the wine and dine credit (sometimes called half board) which I recommend. Only feedback is that some extra fans in the restaurant would be great.

SOFITEL FIJI is a great place to stay.
Beautiful pool and service.
CLose to variety of shops,restaurants and mariners.
WIill be returning soon.

Loved every minute
Felt very safe and welcome
Planning to take grandchild next year.

We had a wonderful time at Sofitel. The staff are very helpful and kind. Food was amazing and the pool is devine. We will be back!

Great place for the family to holiday , the nicest people and beautiful resort , so clean and beautiful maintained.

The Sofitel is our favourite stay on the main island of Fiji. The facilities are exceptional and the staff wonderful and helpful. The pool area can get very busy but with a 30 minute rule regarding non occupancy of lounges, it doesn't take long to get somewhere to relax. The kids club is fantastic for giving parents a short break. Highly recommended.

The staff were amazing when required, they went above and beyond when my daughter was stung by a sting ray. They were on the spot and responded quickly and organised medical treatment for us. They made a stressful situation so much easier to deal with.

The rest of the holiday was beautiful, relaxing, fun and restorative.

Great stay!

We had a great mini break at the Waitui Beach Club. The staff were wonderful, very professional and friendly. The service was great. The daily "giveaways" of drinks and snacks (and regular iced water) were a nice touch. Definitely a place we will return to when we are not heading to the islands.

Overall a great stay at this resort, we had an excellent time in this resort. A few minor comments - room layout was a little unusual and lighting in the bathroom was very dark. Breakfast selection was excellent, waiters service was excellent, reception service was sometimes a little slow.

The accommodation and people at Sofitel was magnificent. Nothing was ever a problem when needing anything. The only downfall is the food options are limited at the resort with kids and so we went down to the marina and had dinner there.

Friendly and lovely staff, great location, great rooms, amazing pool for the kids

Place was great.

I would definitely visit this hotel again.

This hotel was comfortable and affordable in the off season. Beautiful pool and calm ocean water just a few steps away. The gardens were lovely and made you feel like you were in paradise. The various restaurants and bars were great and service was friendly. Staff were just so friendly and helpful, greeting us with a cheerful ‘Bula’ (hello) every time they saw us. The Superior Ocean View room was good in size but the bathroom/loo was a bit small for our liking. Renovations were being done around the hotel, but this had no negative effect on our stay. The only downside was the hotel shop. Very expensive and getting charged $7 for a litre bottle of water was insane, when you can buy it for $2 in town. Overall, it was a great hotel

The Nui Kids Club is by far the best child care on the island, the size of it, the range of activities, and most importantly the excellent care from the Babysitter’s was impressive. We loved all the restaurants and pool areas and the venue managed the tropical cyclone situation very well. We will definitely come back to this hotel.

Sofitel Fiji is a beautiful resort with warm friendly staff. Everything was clean and well maintained. It was fantastic to see a Gluten Free station at breakfast when family members have Coeliac Disease. The whole family want to return next year!!!

We only stayed at the Sofitel a night either side of our stay on Malolo island but the Sofitel in Denarau is a great resort. Kids loved the waterslide and all the activities. Staff were very friendly as you’d expect in Fiji and nothing was a problem.
Our breakfast buffet was included in the cost and was brilliant in its array of food options and quality. The lunch and dinner options at the Sofitel are overly expensive and we found better value at other restaurants in the area. The Beach Bar was being refurbished which would have been annoying on a longer stay.
Added bonus is the Fiji Airways counter in the lobby. We checked into our flight and checked our bags from the hotel which was a great convenience.

Sofitel fiji is beautiful!!
They maintain their hotel so well. Some staff are absolutely amazing and so friendly like Solo who served us at breakfast. There was another lovely lady but have forgotten her name ???? The rest of it beautiful and amazing! The bedding was so nice and soft wanted to take it home with me haha

Beautiful 5 star hotel. Great staff

Very happy with the service and very convinient location

We only had a short trip there but boy was it worth it. This place is incredible, the friendliness and helpfulness of ALL the staff was amazing. Well organised, well run and nothing was too much trouble. We stayed in the Beach Club area and enjoyed the pool and service there, room was a little musty but with the weather there I am not surprised. Overall a fantastic experience I strongly recommend

Our room was absolutely beautiful with the best views. All staff were very friendly and eager to assistance.
The buffet breakfast was second to none.
Would love to spend longer time at Sofitel.

Lovely facilities and location very central to Denurua.

My daughter and I just recently spent a week at the Sofitel Fiji Resort and Spa and had an amazing time.
All the staff were super friendly and accomodating to all our requests and concerns.
The food at all the restaurants was delicious and fresh with excellent variety.
Poolside activities staff were really friendly and great with the kids and provided many different fun, exciting and sometimea educational activities for the kids (and big kids) every day.
All facilities were clean and well maintained at all times.
The local entertainers/choir/performers performed a number of times during our stay, and I even received a special happy birthday song sung to me on my birthday in the restaurant which was a wonderful surprise.
Everything about the Sofitel was just wonderful, could not say a bad word about any of it and we will definitely be back!!

Excellent service
Room very comfortable and clean
Food great lots of options
Pool and slide great for kids
I will return

We were at Sofitel for a week and really enjoyed our stay. We got the Oceanside king room. The room had beautiful views. The staff were really helpful and the pool was lovely. We did enjoy our stay there.

The staff were welcoming & friendly.

I would highly recommend for travellers with no children, the beach club pool and surrounds are fantastic, pool side service (although everyone on fiji time so don't be in a rush), free drinks each evening between 5-6 (a cocktail, beer or wine), with a few canapes. Food is not as good as australia, prices aren't cheap but atmosphere was lovely, staff were very friendly, the resort was clean and it was central to the marina to go off and do day activities

Best service

Staff were superb, resort facilities especially Beach Club wonderful, food terrific, room great, location wonderful and so happy to see the General Manager just wondering around having a chat to everyone and staff

Lots of food options around Denarau. Breakfast was fantastic. Service and staff very obliging

We loved the resort and the amazing pool.

Location is great. Staff very friendly. Rooms clean but outdated. Food was great but also over priced would go back again though as our experience was very positive.

The Sofitel was excellent.
I will certainly be back to stay again

The waitui beach club is a wonderful starting point before exploring the mamanuca and yasawa islands. The staff are their best asset.

We had the most amazing holiday in Fiji and at the Sofitel Fiji Resort & Spa. All the staff were absolutely wonderful and they are fantastic with children. Beautiful people. The activity organiser at the pool keep all the children involved and busy which leave the parents to also have a great time knowing that the children are busy. We would especially like to thank Leduna, David, Sali, Nasa, Cody for giving our boys the most memorable and fun holiday. Also like to thank Angel, Alene, Lucy, Justin, Rivkin and other staff from the restaurant that also made our holiday relaxing and memorable. Your service and friendship was wonderful! Vinaka!
We were very sad to leave but we will be returning.

great resort in good position

What a great place to stay, weather was beautiful, staff helpful and friendly. Room was lovely and comfortable, great views and peaceful at night.
Would definitely recommend the Sofitel to stay at.

We had 5 nights at the Sofitel in April. The resort was pretty much exactly what we expected with our 6 year old especially enjoying the pool and waterslide. The breakfast buffet was substantial and the food overall was ok. The resorts location on Denarau is really good. Short walk to the Marina, Big Bula waterpark and the Golf and Racquet Club. Overall a good family place to stay in Denarau. We would stay again if staying in Denarau.

Most enjoyable holiday with family and friends. Sofitel Fiji Resort is a high quality resort, fantastic swimming pool, great food and very friendly staff.
Highly recommend for a relaxing family vacation.

Beautiful hotel. Immaculate grounds and rooms. Service of all staff was friendly and very welcoming.
Facilities were excellent. Food was awesome. Meal package option was great.
Our children loved the kids club activities that they could attend at various sessions throughout the day. Our kids are 8 and 9. The kids club staff were all beautiful friendly people.
Overall a great stay and we were very happy with our choice

Excellent accommodation and friendly staff. Would stay there again

This is a really pleasant resort with an adults only pool, which we used most days as it was nice and quiet with personal butler service for your drinks. All watersports (non-motorised and motorised) are extra. The hotel has many different dining options and you can take a short stroll to other restaurants at local hotels. It is also close to Port Denarau where most island trips or snorkelling/adventure trips depart from. Rooms are comfortable, but bathrooms probably in need of a renovation soon.

Great resort very relaxing or busy as you want to be

We paid extra for the adults only beach club, I would recommend it if you are not travelling with kids. The main pool was a hive of activity for the kids (which was great), while we relaxed poolside without the noise at the adults pool.

We thoroughly enjoyed our stay at the Sofitel Resort and Spa Fiji. The staff where so welcoming, the resort and its facilities where fantastic. Our room was in a great position close to the pool and main resort facilities. Great family holiday that we all enjoyed.

Sofitel Fiji was an amazing stay for our family of 5. The staff are friendly,helpful and interact with the children to a point where the children adore them. The resort is kept clean and there are heaps of activities to do around the pool everyday. The pool is huge which incorporates a slide for the kids and they love it. The sun sets right on the beach at 6.05 every night and is a spectacle that should not be missed. We enjoyed jet skiing, parasailing and swimming in the warm waters of the beach.

best holiday i've ever had. in the friendliest country in the world.

Can't wait to book same holiday for Next year....wonderful holiday and place

We booked a luxury family room which was on the ground floor only about 20 mt from the slide and pool. This was a great option...we had a little balcony with a table and chairs that we had dinner at one nt. The pool and slide was fantastic....and whilst busy it never felt over crowded. I loved the daily water aerobics classes. Staff were very friendly in the usual Fijian way. Denerau is great for food options outside the hotel and very easy for families with young children. We will be back!

We recently spent 7 nights at the Sofitel Fiji and cannot speak more highly of the experience. There were two families travelling together, and we both had kids who were 6 & 4 years old. Our deal had full breakfast buffet included which was brilliant and catered to just about every possible dietary and taste requirement. The staff were lovely, friendly and attentive. Our kids weren't overly interested in Kids Club but we did hire a nanny for a couple of hours a day for a few days, which was great and the kids (and adults!) loved. The rooms are a little tired, the bathrooms in particular, but they were clean which to me was most important. And honestly, we spent so little time in our rooms, it really didn't impact the holiday at all. Overall I really can't fault the Sofitel and we will definitely be going back next year!

Had a great stay at the Sofitel Fiji. Staff were amazing very helpful. We had a great room over looking the beach and pool. Overall we had a great time, and can't wait to go back! Thank you Clare, for organising such a great trip for me and my family!

The resort itself was lovely and all things considered we had a fabulous time. The room space was adequate for a family of 4 (all in the one room) and in good condition. Although we didn't spend much time in the room as we were by the pool for the most part of the day. Servicing of the room was good, although random. Everyday we would need to request extra items (complimentary water, towel, toiletries, bathmat and so on). This was a bit annoying. The room was serviced daily with a turn down service. The balcony small. Plenty of storage space in the room. Our package included kids eat free, but this was only applicable at one restaurant (the lagoon restaurant) for breakfast and dinner (buffet) only. Lunch at the only open restaurant at lunch (salt) was expensive. The pool & slide kept our kids entertained all day everyday.
The kids club was free for some but not for all and cost F$10 per session (3 sessions per day). There were plenty of activities on offer around the pool. Activities only proceeded on the basis of participation and if you were unsure you could always check with the guys at the towel booth. We went straight to the pool area after breakfast (around 9.30am daily) and we had no problem getting 4 pool chairs beside the pool.
The breakfast was nice with lots of options. The buffet dinners were also good - the oriental dinner, the best. The pizza at the Salt restaurant was also good value. 2 Pizzas F$70 was plenty for a family of 4. 1L bottle water was F$10. All round the service was great and especially friendly.

Was a wonderful place to stay, everywhere you went you were greeted with a big BULA! The pool area was amazing, could actually spend all day there! the room itself was nice, lovely bedding, the shower did tend to get water all over the floor often though. Breakfast each morning was delicious. great place to stay for couple of all ages and families!

Good resort and staff were excellent. Better variety & selection of food choices at resort would be my only suggestion for the Sofitel.

Great area to stay beautiful location great staff made us all feel very welcome (bula)
Great for the kids good kids club great pool. Good quality food and we will return love it heaps.

Not our usual style but we were very happy and we will be back again.

Our daughter loved the pool slide and the kids club. She also enjoyed her facial and manicure at the spa as did I.

We have stayed at the Sofitel in the past as well as several other properties in Fiji. Once we arrived at the Sofitel we felt like we had come home. All the staff were so friendly, taking the time to chat with us and the children. Nothing was too much trouble for anyone! Many of the staff remembered us from our last visit which was 2 years ago!
We had booked a family room with the bunk beds but on arrival were told they were on the second floor; the luxury ones were on the ground floor, but they upgraded us for our additional night as well as our original booking to the luxury room on the ground floor so the kids could play on the lawns outside.
An outstanding and relaxing time. We won't bother trying out the other resorts any more. The Sofital has won us and we will be back again next year.

from the moment we arrived at check in till the time we left for the airport we had an amazing time. devastated by cyclone winston these people still kept their smiles. we couldnt fault the service from housekeeping to wait staff. buffet breaky was great every morning. kids club was great, my son stayed and actually kept asking to go back. the pool, the waterslide. was a major hit. would reccomend the sofitel to anyone wanting to go on a family vacation to fiji.

We found the Sofitel Resort to be perfect. With 7 women the staff did not complain about us once. We have since made multiple friends with the staff at Sofitel and will be planning another trip in the near future.

Staff were amazing

The staff at this place are absolutely by far the best! So friendly and approachable! Made myself and family feel so welcomed.Hope to visit all our fijian friends at the Sofitel again.

We enjoyed the ambience and the location. Service was almost very good.
The only thing we missed was variety of food. Indians are very much part of Fiji, but not much Indian food in the restaurants of the resort

Stayed at Sofitel overnight en-route to the islands. Overall great place to stay. Pool is lovely with the slide which we all enjoyed as a family. Very comfortable beds. Nothing fancy, but everything you need is there.

We loved our stay here, the pool was a highlight. Family room was ideal for the four of us. Need better satellite TV options for night after the kids have gone to bed!

We had two nights at the Sofitel recently and have enjoyed previous stays at this resort. The room was clean and modern. The grounds and pool area was very nice. However we had three breakfast meals in the main dining room which was not pleasant. The dining area was full of flies and seemed dirty. Certainly needs attention, not very appetising to fight the flies off your cutlery ,plates and food.

We had an amazing holiday. The resort was beautiful and the staff were so friendly and accommodating. The food was pretty good especially the Fijian buffet. Some things were on the pricy side but overall good value for money. We would definitely return to the Sofitel.

Dining choices a bit limited within resort. Harbour has some good resturants and bars.

was expecting to enjoy a few days of luxury for myself but the kids loved this hotel too. will definately return and recommend!!

A very well maintained and run hotel. The staff are highly trained and are genuinely friendly. Food is lovely, but expensive when you have 3 children. Try to get the breakfast package if you can.

Resort promptly attended to issues experienced during our stay. Food was pricey but good quality. Would stay there again.

We will return!!

The staff were great with the kids. So much to keep them busy.

we had a brief 5 night holiday in fiji and loved staying at the Sofitel. fantastic location. close to the airport, so our transfer time was short. and 1 km away from port Deneru which allowed for a little bit of shopping and other dining options to the Sofitel. The pool and atmosphere the sofitel offered was a very lazed environment, which made it easy to chill out.

Good value for money. Expected more water activity options. Probably needs another family dining option with the buffet expensive for what you get.