This was my second stay at this Fiji Beach Resort and unfortunately on this occasion I was a little disappointed. We were greeted in the usually Fijian friendly way but when we got to the reception it was a really slow process. There was only 2 staff members working behind the counter which meant the check in process was less than ideal with people standing around waiting. It took about 45 minutes from the time we got there to when we got into our room.
Aside from that the room was lovely and spacious.
The food was OK - the main meals were nice but once you got to desert you were a little let down. I had a brownie on one occasion and it was overcooked and dry and a cheesecake on another and it was tasteless.
The spa is a highlight and the have actually moved the kids club to another area and expanded the spa space. They have a great range of treatments on offer and the technicians are fantastic.
I would probably recommend the resort more for adult couples/groups/friends etc. over families. Although there are a number of children there looking like they are having a great time, I feel like it has a better adult environment.
On positive note I did address my concerns with the manager and received a response the following day offering a complimentary room upgrade on my next stay.