Pulling up to the Hilton we were hesitant. The reception area doesn't have the 'wow' factor of the Sheraton, Radisson Blue or Sofitel but boy once on the other side, the Hilton and it's amazing staff deliver.
Staff: nothing is too much trouble. Fijians are just beautiful people and the staff at the Hilton were always helpful, professional and fun. From the front reception staff to the maintenance staff they were always prepared to offer supreme service to the guests.
Accommodation: We stayed in a one bedroomed, beach front with pool apartment. The 'Happy Birthday' card and cupcakes when we arrived were a delightful touch. The room was cleaned every day and the different animal towel designs always kept us entertained. The room was spotless and spacious. The kitchen had everything; cooktop, microwave, dishwasher, coffee machine. Water was stocked daily as was milk.
Facilities: The Hilton caters for everyone. Couples, families, individuals ..... We are a couple in our fifties and it was great to take advantage of the adults only area. The pool is beautiful. Placed in front of the restaurant it is wonderful to sit beside in the morning over breakfast. The pool loungers and tables are always kept clean and tidy and you couldn't ask for better service from the staff at the pool bar. We did venture up to the other pools one day and one evening. Same experience here. And the nightly entertainment was fantastic. The entertainment and daily activities staff were friendly, fun and knowledgeable, going above and beyond to spend time with guests.
Dining: To be honest, we only ate breakfast and had room service once. Quite frankly, you didn't need much more food. However, the buffet breakfast was fully stocked, fresh and truly tempting. Juices, smoothies, yoghurts, cereals, fruit, cooked breakfasts, omelettes etc. A fresh bar service also. Again, the staff was just lovely. The room service was timely and fresh. We both ordered salads which were plentiful and filling.
We would definitely return here. The Hilton stands for its not all about the outer or first appearances but what is on the inside. Thank you Hilton and staff.