Ratings are averaged based on 16 reviews.
Great location but needs an update and some guest services were not available
Nothing to complain about. Everything was clean and tidy. Staff were willing and friendly. You dont need to leave the resort, everything including equipment is there. Walls are a bit thin if there are kids next door, would probably stay in the kid free section next time.
Hotel is located at one of the greatest location of Rarotonga island. Nevertheless, the hotel itself is more average: Rooms are quite old; selection at breakfast is quite poor.
The resort is situated on a beautiful beach with pristine waters. Great for snorkelling and great for kids. The resort has some nice areas but there are some areas that they could improve on. We had 2 different rooms during our stay, the Beachfront rooms were cleaner and nicer than the Deluxe Beachside suites, kids beds weren't great although our bed was firm and comfortable. Only limited dining options, food was just 'ok' (but we area bit picky), probably fairly average for a resort like that. The resort had a small shop although it stocked barely anything so it is worth the 15 minute walk up the road to a great little cafe/ general store nearby. The island its self is gorgeous and definitely worth a trip.
We had nine nights at the resort and had a wonderful family holiday. Having stayed at two Fijian resorts we obviously compared the resorts but in saying that we accepted the resort as it was and were very happy with our stay. A few suggestions, noone clears the tables, at all, there are glasses plates etc left at the pool and on all the tables, all the time and you have to go to the bar to order drinks. There is no lying at the pool and being waited on. Perhaps they were short staffed which often appeared the case. In my opinion, they would make a lot more money if they had some training on service and up selling cocktails, pool side snacks etc. Special mention must be made of Inia, Maraea, Esterlina and Jolynda who went the extra mile. The gardens and facilities are well kept although the resort is a little dated and could do with a little maintenance and love. The beach was one of the best on the island in our opinion and some of our best snorkelling was off that beach. Sunsets were amazing and the relaxed Cook Island feeling was contagious. The Manager cocktail evenings would be made even better if the Manager popped in some time. All in all, we would recommend both the Cook Islands and the Rarotongan Beach resort and Spa(although the spa is not operational) as a family holiday destination.
We had a great time it's the best tropical island gat away. The accommodation was fine but there were better rooms the 4 of us could have stayed as a family. It would have nice to be beach front. Thanks for your time in helping get away.
A perfect place to relax. We have been to Fiji, Vanuatu, Niue and I fall in love with that island.
We will go back for sure to explore the rest of the Cook islands.
The resort was clean and every time something needed fixing maintaince was there in minutes. It might not be shining and bright new but its perfect for accommodation.
The dining was excellent, prices reasonable and the people that work there the best.
Have nothing bad to say. The only thing I dint like was that they charged us $95 to go to the room before 2pm as our flight was there at 6.30am. The room was ready and I found that charge unnecessary and a bit of.. rip off:(
Lovely resort. nice outlook traditional charming and polynesian style.
We travelled with two small children and found the resort perfect. Food was fantastic, staff helpful and the surroundings beautiful.
The room service was great. The workers were nice. Lovely to talk to.absolutely loved my stay here in Rarotonga beach resort and also in Rarotonga itself. Loved it
First holiday in 12 years. The staff were fantastic, always welcoming with big smiles. Fantastic beach, good food and soooo! relaxing. Thank you all.
The Staff were always friendly and helpful. Especially Anisha, who worked up to 15 hours each day, always with a big smile on her face. The whole resort was clean and well looked after. The restaurants served high quality food although it was a little expensive. The snorkelling from the beach right in front of the resort was the best on the island. Possibly even better than the snorkelling from the lagoon cruise that we did. There were always activities around the resort that you could participate in if you wanted to. We really enjoyed our time in the Cook Islands.
When life gets too hectic - and you want to jump off the planet for a while - this is the place to go. It is just stunning and idyllic - no jellyfish, no sharks, no snakes and no flies. Turquoise clear seas and no fast food outlets. Staff are friendly and helpful. Peace and quiet......... if you want it - and lots of lovely people to meet......... if you want to. Bliss.
The resort has everything you need for the water. Have some bread for fish feeding, just amazing.
There is 2 bus services, one clockwise and the other is anti clockwise and stops at the hotel.
You can rent a scooter from the hotel or from a rental company just across the road.
Oh, one thing if you get stopped by the police you will need to get a cook island licence, well worth the $20 dollars for a keepsake ( no test)
The Rarotongan is Fantastic.
The “Moko Kids Club” makes it a perfect place to stay for families with young children.
To keep the teenagers entertained there is a “Teen Zone” where they can join other teens in paradise and compete in the Air Hockey competition, Beach soccer, Crab Racing, Karaoke and lots of other activities.
There are daily planned activities that the whole family can enjoy or if, pampering is your thing there is the SpaPolynesia and to relax - a hammock on the beautiful white sand lagoon with a good book or a Cocktail in hand-should do the trick.
You will discover your own slice of paradise at the Rarotongan beach resort and spa.