The Padma Hotel in Legian is absolutely lovely. This is our third time back there. I cannot speak highly enough about the staff. From the time of check in to check out, we were treated so very well. Everyone from the reception staff, those in hospitality, spa attendants, were just so wonderful to us. The facilities and grounds were A1.
They kindly upgraded us (again) which was great. We were placed in a Chalet Room close to the road this time which turned out to be noisy in the evenings and mornings. We had an issue with a broken toilet as well, so they moved us to accommodate both of these issues, for which we were very grateful. The room was beautiful, with a lovely balcony looking out to the most beautifully landscaped gardens that one could imagine. The beautiful stone carvings and sculptures on the grounds are phenomenal. It's a magical place to be!
There was only thing that we could provide feedback on improving was catering for vegetarians. My daughter is vegetarian. There were many options for her at the truly wonderous breakfast buffets that Padma has, but very few options for lunch, dinner and in-room service. The staff very kindly made her Nasi Goreng and a noodle dish without meat for her on numerous occasions, but a few more options would have been warmly welcomed.
Thank you, thank you thank you again for a lovely holiday! We'll be back for sure!