Overall: 4.5 out of 5
Most guests recommend for "everybody" (10 reviews)
Ratings are averaged based on 13 reviews.
Relaxed friendly vibes. Staff are amazing.
Great hotel. Amazing roof pool with an "earth pool" when it gets a little breazy. A little walk to the main road, but this seems to be the norm in Canggu based on their road layout. Sunset and beach views from the rooftop pools wre incredible. Desk staff and restaurant staff knowledgeable and helpful with suggestions. Rooms clean and modern.
Generally just ok
The staff were lovely
The room taps broken the electrician came twice because the board kept fusing .
Buffet breakfast just an ok .
Had the best stay at Citadines! All the staff are friendly and helpful. The rooms and bathrooms are a good size, everywhere is spotless! Loved the rooftop pool and bar, great happy hour and choice of drinks. Also had a massage included in our package which was a bonus treat for our stay. Food is more on the basic side but lots of affordable cafes and restaurants nearby. Would definitely recommend!
The very best part of our stay were the incredible staff members. We were made to feel so special! We also absolutely loved the rooftop bar/pool - again, staff were incredible and the views were spectacular.
Really clean and well appointed rooms with everything you need. Breakfast buffet was great, good variety and plenty of seats. 2 pools are excellent, hard to get a chair on the rooftop one somedays but the view is a 10/10. Depending on where you room is it can get very noisy at night with the nightclubs and night construction. I just used ear plugs at night and was fine. Walking distance to beach and heaps of restaurants. It is a great valie place to stay.
Air conditioning excellent. Staff are friendly. Breakfast buffet good in that it changes daily. Pool areas well layed out. We read a couple of negative reviews prior to our visit, and they proved to be untrue/unfair.
I really want to congratulate TravelOnline for making our first booking with them EXCELLENT ON EVERY LEVEL! Everything that was promised, materialised! The promises were all fulfilled! We both loved our holiday and look forward to rebooking!
Wonderful ., helpful staff. Always smiling , couldn't be more attentive to us. Such kind and caring staff.
We enjoyed our stay, and staff were fantastic. It was situated in a party area, so if you love a party, this is in that area. A lot of construction happening around the hotel, so as quiet as was expecting. But overall we had a great time. Thank you to your wonderful staff.
Very friendly staff especially sari in the restaurant and a young man at the pool bar and restaurant
Staff are amazing and very friendly. Rooms and the hotel very clean. Short walk to the beach and main streets with shops and restaurants. Would go back for sure
This hotel was a lot more than I expected. The whole facility is clean, hygenic & freshly serviced daily. The staff are most accomodating, greeting you every step of your way. Both pool areas are comfortable & relaing atmospheres. Nothing is too much for any staff member.
Breakfast is reasonable but requires more Western influence. The variety does not change much at all making for some breakfast morning boring & not full-filing. More variety with cereals, yogurts & hot food should be applied.