This is a great resort if you are looking for a family friendly holiday. The service was excellent, the food was good, and the resort was recently renovated and very clean. The managers and staff asked several times for feedback and it was obvious that they were trying to do their very best to accommodate all of our needs.
The staff at the kids club were fantastic and we booked baby sitters for our baby, who were all wonderful. A special thanks to Pen, Jubjang, Amy and Fon for taking such wonderful care of our children!
The resort pools are great, particularly for kids, and the nearby beach is beautiful and good for a fun snorkel (but do bring some reef shoes as there is a lot of coral on the beach). Tri Trang beach is a 15 minute walk away and has a good restaurant and is a nice sandy beach for swimming. Patong is only 10 minutes away by car and is fun for an excursion. There is a great restaurant just a few hundred metres away from the hotel up on the cliff by the beach-called Tiger- and serves great local Thai food. The crab was delicious! There are several massage places on the beach by the hotel- The place called "family massage" was my favourite.
The only criticism I would have of this hotel is that it is a little too secluded and it would've been nicer to have a few more local restaurants around within walking distance. But this is only a minor point and I would definitely come back!