It was a beautiful island and the staff were warm. The service however was lacking such as room being made up at 3.30 p.m. in the afternoon. Toilet was not overly clean, stains on the floor in the room, chips on back of door.
We went to celebrate a birthday and wedding anniversary. On the yacht over they ask you to complete a form to advise if you are celebrating anything special.
We did give feedback and they kindly sent us two bottles of champagne and some chocolate. However the island is expensive and the advertise in relation to luxury and attention to detail however, they failed to deliver on this. I had cutlery dropped on me, drink order missed, not filling up coffee in room despite two telephone calls.
If they charged less and did not promise the top end luxury then there would not have been anything to be concerned about.