OMG, from when we arrived the service was impeccable even though this was a few days before Christmas & it was extremely busy. We could see that every person was getting treated as if they were the most important one there. The room was amazing & we were pleasantly surprised with complimentary Champagne & Chocolates to celebrate our Wedding Anniversary. The buffet breakfast was fantastic with so, so many choices, probably more than one could imagine. Once again, thanks to Crowne for treating us to a memorable weekend! We thoroughly recommend!