Shantara Resort Port Douglas Reviews

Rating Overview

4.7/5
Overall
4.5
Value
4.9
Location
4.8
Room
4.7
Service
4.1
Dining

Ratings are averaged based on 12 reviews.

Customer Reviews

Perfect in every way

I could not fault the Shantara Resort. It was so peaceful, in a perfect location, 2 blocks to the main street or beach. The staff were lovely. The apartment was great, very comfortable and fitted out with everything you could need. We didn't cook during our stay, preferring to experience the local eatery's. I would not hesitate to stay here again. Loved it.

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Superb

A most relaxing and luxurious resort. Private courtyard with my Jacuzzi. Private pool deck into the pool.
Short walk to anywhere in town with the best of Port Douglas at your feet.
The staff at the desk could not have been any more helpful.
Thank you Shantara.

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Convenient location, helpful staff

Rooms are small but well-designed to make the most of available space. Rooms were well-appointed and balconies nice. Pools are lovely. Staff are very considerate and helpful with small and large questions. Easy walk to town. As summer was winding down, many shops and restaurants were closed or had limited hours.

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Beautifully child free

We were disappointed to be unable to secure a pool deck room. This became more of a disappointment when we were told access to the pool (on our side of the complex) was via a back path overgrown with plants. We felt like the hired help coming through the service entrance. It was wet season and no shelter is available in that area of the pool side...wet towels! As the pool is the focal point of the complex it was disappointing to have access restricted. The other pool was easier to access but not as quiet due to the bbq facilities being there. Its a small gripe I know but otherwise, the Shantara is the best!!! Next time we'll get a pool deck room:)

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Relaxing and wonderful honeymoon

This resort was amazing. It completely exceeded out expectations. This resort gave us the great relaxing honeymoon we always wanted. It is only a 5 mins walk from town and the reception staff are so helpful on booking tours and for anything we needed. We will definitely be returning to this amazing resort.

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Shantara

Great time. Wonderful accommodation

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We enjoyed our stay at this resort and especially liked the direct access to the pool from our pool deck

This is a good resort for couples and is conveniently close to the centre of Port Douglas. The reception staff were very helpful. Our only comment would be that it would be good to provide larger better quality pool towels.

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Absolutely wonderful

We stayed there for our 30th wedding anniversary in January.
From the moment we arrived the staff were extraordinary, very helpful...interested in us and efficient.
The apartment was lovely, very clean and the pool was gorgeous.
The location is excellent, and you can walk to everything.
Whilst there is no dining there, it is close to all the restaurants where all the service and food was excellent.
A special mention to Amanda who was very helpful the last day of our stay.

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Very Pleasent and enjoyable accomodation

Would definitely recommend to family and friends.

Thank you

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Relaxing and enjoyable, spa treatment was excellent

I stayed at the Shantara because it was easy walking distance to the main facilities in Port Douglas and because it had an on site day spa treatment rooms. Lovely accommodation and secure.

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Relaxing stay

The cleanest resort ever stayed in a credit to management and staff.

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Great Location and lovely room

Room was very clean, spacious and fresh, a great place to relax. Location was a stones throw from main street. Only downside as didn't get much sun on the balcony and not a lot of room around the pool which also only got limited sun. Overall were very happy though.

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