TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

Always use travel online to book our holidays so easy to use and they have some great value packages.

Suzanne Lewis

26th Apr 2024

Great Service and friendly staff 
Great job Emma

Anthony Williamson

25th Apr 2024

I have been your customer since 2019. And every time I book with you I know I am getting the best. First my Fiji trip and now the Bali trip. I will again come back to you for another annual holiday. Thanks you 

Avantee Chatterjee

25th Apr 2024

Very fast responses and easy to deal with

Joanne Russell

25th Apr 2024

Cannot thank you enough Natasha for your courteous and efficient handling of my 8 night holiday in Patong. The fact that I was able to meet up with family and have a ball at my age was brought about by the change you made to my flight details. Rest assured that Travel Online will from now on be my preferred choice for any future travel. Please get me on your email listings as your handling of my circumstances exceeds what I would have got from your competitors. THANKS John

John Ellison

25th Apr 2024

Good communication 

Anutra Leeman

25th Apr 2024

Fantastic 

Kurt Lowe

25th Apr 2024

Flight got cancelled but was re scheduled no complaints everything was good

Heather Campbell

25th Apr 2024

Great service. Very responsive. Our holiday ran so smoothly without any hassles and we had a fantastic time.

Hannah Waller

25th Apr 2024

Can't fault TravelOnline and their service, I asked alot of questions and they all got answered, thankyou for all your help, will definitely book through TravelOnline again

Anna-marie Schinzel

25th Apr 2024

Good response to emails.

Marc Wilson

25th Apr 2024

First time with Travel Online and everything went to pla yes I would recommend not sure how you could improve except more packages!
n!

Helen Hulstaert

25th Apr 2024

Very helpful 

Kerrie Faulds

24th Apr 2024

Great very reliable service that is consumer focused 

Rosemary Wood

24th Apr 2024

We have had several o/seas holidays, booked with TravelOnline. All seamless to organise, good Resort and hassle free - just like a holiday should be

Leon Dolling

24th Apr 2024

Thanks team at TravelOnline. Made the process easy, answered all of our questions.
Everything was booked exactly as we requested and the entire trip went perfectly smoothly.

Cody Crocker

24th Apr 2024

Too easy

Stewart Hodge

24th Apr 2024

Kristy answered all our questions and it was a very smooth transaction.

Michael Winterling

24th Apr 2024

Emma was fantastic and answered all enquiries 
With great professionalism 

Anthony Williamson

23rd Apr 2024

We got a transfer from the airport to our hotel and then back 
to the airport 11 nights later. Both cars were very clean and nice 
to sit in. The drivers were very lovely and spoke good English.
When we got back we will definitely book with them again. 
Loved the service very happy with them.

Andrew Fletcher

23rd Apr 2024