Shangri-La The Marina Cairns Reviews

Rating Overview

4.8/5
Overall
4.5
Value
4.8
Location
4.7
Room
4.7
Service
4.3
Dining

Ratings are averaged based on 12 reviews.

Customer Reviews

Amazing trip

Thank you to all the staff at Shangri-La. Everything was perfect and all the staff we met were kind and very helpful. Location is amazing and certainly the best in Cairns.
Thanks again, we’ll be back!

Overall
Value
Location
Room
Service
Dining

Convenient and a good standard

Overall it was a pleasant stay. Staff were friendly and helpful.
Room was in need of a refurbishment. Felt like a time warp back to the 80's.

Overall
Value
Location
Room
Service
Dining

A true 5 star hotel

The Shangri-La Cairns has it all - just make sure you book a Horizon Club room with balcony overlooking the marina & access to the Horizon Club lounge.
For those looking for a fabulous hotel in a beautiful & warm environment, this is the place to go.

Overall
Value
Location
Room
Service
Dining

lovely hotel

Stay in a horizon club room, well worth the price, and the rooms have been refurbished,

Overall
Value
Location
Room
Service
Dining

Mrs

Horizon Club rooms & Horizon Club service & facilities are all excellent. Horizon Club Lounge is being refurbished & will be bigger & even better in December 2014!

Overall
Value
Location
Room
Service
Dining

BEST EVER ALL ROUND EXPERIENCE

Cliff & I were married in Cairns mid week of our stay, the reception organized a bottle of Bubblie and glasses sent to our room. The house staff and Breakfast room staff were ALL wonderful. We will stay again soon.

Overall
Value
Location
Room
Service
Dining

Beautiful spacious room

Lovely room with balcony overlooking the wharf

Overall
Value
Location
Room
Service
Dining

Great aspect, great location

Luxurious accommodation, great service and located on the marina we always had something to watch. Both breakfast and happy hour canapes and drinks were lovely.

Overall
Value
Location
Room
Service
Dining

outstanding

outstanding up-market property , very helpful staff , great location

Overall
Value
Location
Room
Service
Dining

fantastic

great stay all round!!

Overall
Value
Location
Room
Service
Dining

Ideal

Enjoyable accommodation. Staff were excellent, you felt like they all enjoyed working at The Shangri- La

Overall
Value
Location
Room
Service
Dining

Lovelly Stay

Really enjoyed our stay here only wish we had longer will definately come back and stay here again.Views Fantastic,pool super.Staff very helpfull.

Overall
Value
Location
Room
Service
Dining