Ratings are averaged based on 21 reviews.
Launch transfers - efficient, friendly and very helpful staff. We stayed in Villa 12 and it has everything a family would need for a great holiday. The sofa bed downstairs urgently needs a new mattress - its hard as rock. Overall the dolphin feeding that was included in our deal was very interesting, we played tennis went snorkeling and just relaxed. Staff were helpful and friendly and provided very good service. We didn't really make use of the Dining options. We had good weather and made good use of the kitchen - overall a fantastic mini break of 4 nights.
Although the weather doesn't permit most of what we have planned to do, the Whale Watching made up for it, it was an amazing experience to see them PERFORM! September is the best month for this while summer months would be the best months for snorkeling and cruising activities. We will be booking again!!
Beautiful natural surroundings with staff committed to the environment
Our only negative comment would be really overpriced food from the convenient store, if your going to stay for awhile definitely take your own supplies! We were so annoyed at the prices just for milk and bread.
Very limited children's activities for free, everything cost money? Even the small kids trampoline? Maybe look at supplying a kids club where kids can go and play games, tv even a movie night for the kids , we took 4 kids and they were bored as there was nothing that they could do without paying again for activities.
We didn't do any activities as they were so over priced. I think if your going to have all of these activities some should be complementary to staying guests.
In the rooms we stayed in winter yes it was cold, we had very limited warm bedding no big quilts just a sheet and a blanket so yep we froze our butts off!! An oven was probably the thing we needed most..,, 8 of us in one villa and only a frypan to do all our cooking was a little challenging at times.
Very impressed with the staff at the salon day spa she was great very good at massage , but not very relaxing atmosphere, I think it was in a room below another room with dryers going constantly? Doors closing and shutting very disruptive for a day spa experience!! But overall happy I got a nice massage.
A little more attention to staying guests apposed to day trippers by the boat loads daily, we never even got a phone call to our room to see if everything was ok at anytime, not a lot of care from management.
Our biggest grudge was no concierge to collect our bags as we took our own car .., but everyone who took their bags on the ferry got their bags shuttled to their rooms? We were also guests!
Our biggest annoyance was our last day we had to check out at 10 but the car ferry and normal ferry was at 4 in the afternoon so we had to sit around with all the kids for 5 hours .., even though the young man working in reception the day before we left had said he would try and get us a late checkout? Ummm we never even got a follow up call to let us know, hence we checked out at 10.
No service from staff for this inconvenience no apology no nothing , we would of thought after paying $3200 for our stay we would get a little bit of something?!
Overall we loved our stay beautiful location but just could be s bit more user friendly!!
Had read varying reviews on resort. Must say after the trip that it offers value-for-money accommodation for the location and surrounds. You get excellent sea sand and pristine eco environment. Yes the tours and trips are costly but if you don't take them you can do your own stuff swimming, snorkelling and fishing. Bring your own snorkel and fishing gear and you will still have a great time! The food is not bad actually with a wide range catering to different needs. One child is a meat lover and one a vegan and both found what they liked to eat. if you want to save paying on food, bring your own and opt for apartment with cooking facility. Cruise ship days are too busy with large crowds - but the upside got to eat really fresh prawns!
A very commendable point is the resorts eco focus - loved the bush tucker eco walk!!
Overall loved the stay and will definitely come back again - bringing more of my own gear!
Great, relaxing place to stay being right on the beach. Food was pretty average. Could do with perhaps some more live music throughout the week. Otherwise a very enjoyable holiday.
All the food here is a ripoff, with the one exception being the Fire and Stone restaurant which had great quality food to match the price. Even the general store prices were two to three times that of the mainland. We were upgraded to a Villa which was a bit bigger than the Resort Suite we booked, but a lot older and dated.
We had a great time, family with 2 teenagers - heaps for them to do! Some of the activities could have been provided with no charge like the use of kayaks. Breakfast was great but the lunch/dinner options were fairly limited especially after 4 days. All in all though a great getaway!!! Thanks.
Wonderful place with spectacular wildlife and gorgeous beach. Comfortable accomodation and learnt a lot from the eco rangers.
Breakfast was too early for me, but food choices overall were good for me as a non meat eater. Would love to go back to relax and catch up on the dolphins.
There is plenty to do on Moreton Island. I took my three teenage children and we stayed at Tangalooma. The highlight for them was the quad bike tour, parasailing and riding the jet ski.
For me it was snorkelling and seeing a variety of sea life including starfish, sting rays and turtles. Watching the beautiful sunsets with a cocktail and the tour out to the desert.
We were there for 8 days over Christmas 2014. The resort hosted Carols on Christmas Eve and Santa arrived with his elves driving up the beach in decked out dune buggies and 4 wheeled motor bikes.Which was fantastic!
We pre-ordered Christmas platters for lunch and they were delicious and were actually the best food we had there in the whole 8 days.
The accommodation was basic (family suite) which was fine by us as we only really slept in the rooms, we were always outside. We had a full sized fridge plus microwave and frying pan in our room. The view was perfect, overloooking the water and located near the pool and activities centre. We had stacker windows in both the lounge/dining area and the bedroom which looked out onto the water.
The island is beautiful. The water is clear and the beaches are clean.
Only down side was the food. Do not pay the $28 a head for breakfast unless you have a massive appetite. (we paid for this when we booked our accommodation).
Food in general is disappointing and very over priced. For the cost I would expect gourmet food and I would compare it to club food. Looked fresh but didn't quite taste it. Tasted like food does when it is mass produced.
Would highly recommend taking food over in an esky as many other families did. There are BBQs available and other accommodation options have full kitchens.
Overall a fantastic holiday.
The package we travelled on was great value for money as it included breakfast & dinner, transfers, dolphin feeding and boat cruise.
My only comment would be that the options for food were a bit average but for 5 days was fine.
The dolphin experience was the highlight as was the snorkling.
Stayed for 5nights 1st week of school holidays in kookaburra room k13 can't fault the room clean motel style, roll out beds were made for our toddlers ( many hotels seem to forget the kids or make me set it up) bathroom very clean and all needs meet. We booked a family package online through travelonline.com it was great value breakfast buffet which was amazing best I have had in a long time at a hotel everything you could want for breakfast and good quality. I feel since previous reviews they have made many changes it was delicious great bacon, pancakes, waffles, fruit!!! Also reasonable price comparing to other qld resorts and hotels. Same for the beach cafe we had dinner every night all my favourites on the menu from salads to steak at what seems to be average qld prices! After reading reviews we took an esky full of food and used only the snack food all BBQ meat we took home as breakfast held us out all day and we had dinner vouchers in our package which more than covered our meals I even ordered extra drink or entree to make up the price. When booking I had read the previous reviews and was really nervous. Yes there are renovations which is clearly stated on the website at booking these are in the main area of he resort but we barely noticed them they do most of the work outside key meal times. If you are after a relaxing holiday or action packed there are activities galore. The free feedings are great to get up close to pelicans, fish, kookaburras, dolphins my 2& 4 yr old boys were also happy to see all of these. Other free games my kids are to small for but we did watch others and they looked fun archery, boules, basketball etc. Whale watching cruise staff were amazing in rough conditions with many sick guests. We were concerned about the quad bikes but they were only once on the beach the rest of the week they were on alternate tracks. My only negative - there was no toddler pool area amongst the 2 beautiful pools only the steps.
Excellent Holiday at Tangalooma ,Staff very friendly and helpful . Out of the 10 Australian Island stays we've had this was by far the best value for money, easy access to and heaps to do...will definitely come again!!
Cyclone hit the day after we arrived. Even so, it was a beautiful place, good swimming, a tropical paradise.
We had the best family holiday at Tangalooma. We will definately go back. Everything was even better than we expected. So organised and family friendly.
Accomodation and meals were great. The tours were awsome. The Dolphins were so beautiful. JUST A TOP PLACE!!!!!!!
Easily one of the best destinations for a family holiday. Very child friendly beaches. For those with a little older children, one of the best adventure holidays a family as a whole will have.
The Island was gorgeous, really enjoyed the snorkeling and free activities on offer. I was a little disappointed with the services not provided for the room. The accommodation and room itself was very adequate. I thought we could have been provided with clean bedding and towels daily, and a made up room at least once during our stay. I understand it wasn't available in the package, I would have been happy to pay extra if I was given the option. 4 people staying in 1 room for 4 nights definitely requires clean towels and a made-up room.
Had a great time. A bit busy at this time of the year, but still had a lovely time. Thanks
Great location and value however service is very poor with employees antisocial and failing to acknowledge resort guests. Dining options are poorly serviced and not civilised.
We had a fantastic holiday, although we thought our transferes we're included in the package deal to and from the airport, this caused a little confusion on the way their and we ended up jumping in a taxi to get to the launch, but other than that it was great, we would most certainly go back for another visit.