Ratings are averaged based on 11 reviews.
Overall it was a pleasant stay. Staff were friendly and helpful.
Room was in need of a refurbishment. Felt like a time warp back to the 80's.
The Shangri-La Cairns has it all - just make sure you book a Horizon Club room with balcony overlooking the marina & access to the Horizon Club lounge.
For those looking for a fabulous hotel in a beautiful & warm environment, this is the place to go.
Stay in a horizon club room, well worth the price, and the rooms have been refurbished,
Horizon Club rooms & Horizon Club service & facilities are all excellent. Horizon Club Lounge is being refurbished & will be bigger & even better in December 2014!
Cliff & I were married in Cairns mid week of our stay, the reception organized a bottle of Bubblie and glasses sent to our room. The house staff and Breakfast room staff were ALL wonderful. We will stay again soon.
Lovely room with balcony overlooking the wharf
Luxurious accommodation, great service and located on the marina we always had something to watch. Both breakfast and happy hour canapes and drinks were lovely.
outstanding up-market property , very helpful staff , great location
great stay all round!!
Enjoyable accommodation. Staff were excellent, you felt like they all enjoyed working at The Shangri- La
Really enjoyed our stay here only wish we had longer will definately come back and stay here again.Views Fantastic,pool super.Staff very helpfull.