Ratings are averaged based on 22 reviews.
The service at The Haven was faultless, the staff could not do enough for you. However the rooms were a little worse for wear and we had a leaking airconditioner, even though they did come an "fix" it as soon as we reported, it basically leaked for our entire stay.
We had a 2 bedroom suite which was basically interconnecting rooms, however there were only glasses, crockery, etc for 2 people rather than the 4 that were staying there.
We thoroughly enjoyed our stay at The Haven ,after an initial hiccup where our bathroom in the room had a little mould issue we were moved to another room which had no issues our stay was very pleasant.
The hotel is perfectly located with everything at your fingertips
We would stay here again and would recommend to other travellers
The location suited our needs for this trip. Could not fault the staff, polite and helpful at all times.
Really happy with our room, it was nice and clean and quiet.
will return and stay there again.
Despite the busy area The Haven lives up to its name. Its complex of swimming pools provide a great place to relax and escape the surrounding traffic and crowds. Staff are friendly and helpful and food in the restaurants is good. The hotel has an interesting design set out over a long and relatively narrow stretch of land.. It's a 10 minute walk to the beach past a variety of shops. We found The Haven a good choice in Seminyak..
My friend and I had a great stay at The Haven. There was a little confusion upon arrival as we were allocated 2 rooms with single beds for one night due to the hotel being full. However, staff were very apologetic and we were moved the next day. The hotel is very pleasant and without exception the staff were friendly and eager to please; just lovely. I think the rear section of the hotel and the rear pool is probably quieter and more suited to quiet couples/singles; the front section and front pool seemed well-suited to families. The hotel is well-located and close to everything. It really is a 'Haven' in the centre of Seminyak; much quieter than its position would seem to imply. It's about a 10 minute walk to the beach.
Stayed in 1 bed apartment, we were very satisfied with our accommodation, it was very spacious, clean and comfortable. Although only 5 years old, due to the quality of the fixtures and fittings, such as the tiles the hotel is showing wear. I believe in a year or two they will need to do a major refit. The staff were amazing so polite and helpful.
A wonderful experience. Was made even better with 10/10 service including the Chef Peter making a beautiful birthday cake for my daughters 13th birthday and having the staff walk in with the cake and singing the birthday song. Wonderful staff and hotel.
Good central hotel, extremely clean.
Staff are very friendly and warm.
Hi guys, thanks for a great first time Bali experience. I really appreciated your service, from the moment we walked in - the the very last minute before departure.
Thanks again, I'd come back for sure!
Nice place, good service, only concern was the hire cars from within the hotel, these supported via the hotel offer an agreed price for a trip, about double the "Bluebird" taxi price with is priced via the meter in the car
We loved every aspect of the hotel as shown in the above rating. House keeping was a little intermittent, no hand towels one day then no face washer the next, sink needed a jiff not a wipe out. Dinner menu the same a lunch menu with music too loud to enjoy dinner. This didn't stop us enjoying the stay though. Fantastic pool, great garden setting and help full staff, yes we would go back there.
The staff at The Haven are very welcoming and helpful. Thye hotel has ample facilities and is centrally located in Seminyak and easily accessible.
From the moment we were dropped off at the hotel I felt immediately relaxed and welcomed. The staff were very friendly and accommodating. The rooms were very comfortable and I can't say enough about the pool area. It was simply awesome.
The staff did everything they could to make your holiday a holiday to remember
our holiday at the haven was fantastic, this hotel was central to everything we wanted to do, lots of bars and restaurants close by, plenty of shopping, the beach is very dirty, but the pool was great.
We had a great time in Bali and the accommodation was perfect. The staff were very friendly and helpful, breakfasts were great, the suite was well appointed and comfortable, the location was well positioned to explore the shopping and easy to get a cab anywhere. Loved it all.
Good all round value. Hard to beat for the price. Staff, service, beds and the room are great.
We loved everything about the hotel!
Friendly staff. Efficient service. Air-con is not cold enough
We stayed here because we were meeting up with friends and were not sure about the hotel or location.The hotel is a lot larger than it looks, with studios near the main st and suites towards the beach. (Our friends arrived later and got an upgrade and I can tell you the suites look pretty flash)The staff were friendly and helpful.Breakfast at the restaurant was excellent. There's plenty of shopping and restaurants within walking distance of the hotel.
The beach is a 10 min walk but a free shuttle leaves every 2 hrs to take you down and pick you up at double 6 beach.
The pool area is not as big as some of the other large hotels but is very quiet and pleasant. Well shaded but not the best if you looking to sun tan most of the day.
Dissappointed with some of the cleaning in the room, eg mold in shower. Not all items refilled daily even though used. However in house grounds well maintained. Head Chef Clive extremely helpful and knowledgable. Very helpful when i lost my wallet.
Apart from the fact that there wasn't a lot of sun around the pool due to the fact that there are 4 storey buildings on either side, the Haven was a great place to stay. I stayed there with 2 girlfriends in one of the 2 bedroom apartments which was really modern, spacious and clean. The breakfast each morning was great and the location fantastic. Walk to the beach, shops, restaurants etc.