Set in an idyllic beachside town, Hotel Grand Chancellor Palm Cove offers sophisticated accommodation spread over 3 hectares of lush tropical gardens on the North Queensland coastline. Conveniently located within 25 minutes of Cairns, the resort is perfectly positioned for exploring the Great Barrier Reef, Daintree Rainforest and more.
Accommodation at Hotel Grand Chancellor Palm Cove offers a spacious and stylish range of rooms and suites with all the modern conveniences including air conditioning, cable TV and private balconies or terraces overlooking the pool or gardens.
Hotel Grand Chancellor Palm Cove also boasts an outstanding range of onsite facilities including a main resort pool, children's pool and water slide, onsite bar and restaurants, games room, tour desk and more.
Hotel Grand Chancellor Palm cove will have renovation work commencing on the 3rd of November 2018 until the 15th April 2019. 8 rooms at a time will be renovated and it is not anticipated that guests will be impacted as each room block is separate to the next room block. The hours of work will be between 9am and 5pm Monday to Friday with some power tools being used however there will be no jack hammering.
All Rooms Feature:
Standard Room: Ideal for small families, this room consists of a lounge area and features views of the swimming pool or tropical gardens from a balcony or terrace. Bedding is 2 Double Beds. Maximum room capacity is 3 Adults OR 2 Adults & 2 Children.
Superior Room: Features a lounge area and a private balcony or terrace overlooking the gardens or swimming pool. Bedding is 1 King Bed OR 2 Single Beds. Maximum room capacity is 3 Adults OR 2 Adults & 2 Children.
Standard Suite: Consists of a combined lounge and dining area, the Standard Suite overlooks the resort gardens or swimming pool. Bedding is 1 King Bed. Maximum room capacity is 3 Adults OR 2 Adults & 2 Children
Superior Suite: This spacious suite with separate lounge and dining area overlooks the gardens or swimming pool and also includes kitchen facilities.Bedding is 1 King Bed. Maximum room capacity is 3 Adults OR 2 Adults & 2 Children.
Triton Restaurant & Bar: Offering casual dining for breakfast and dinner as well as an all day dining menu including snacks and other treats. You can also enjoy a drink by the pool at the Bar.
Micro Bar: Located next to Reception and open 24 hours a day. Enjoy a great range of drinks as well as light snacks, personal care and basic pharmaceutical items for sale.
Radiant Health & Beauty: Why not treat yourself while holidaying in tropical north Queensland, here you can enjoy a variety of massages, facials and body treatments.
Children: 0-17 years of age are free of charge utilising existing bedding
Check In: 2.00 pm
Check Out: 11.00 am
Reception: 24 Hours
Address: Coral Coast Drive, Palm Cove QLD 4879
Ratings are averaged based on 6 reviews.
Reported to reception that the smoke alarm was missing on the 2nd morning, it still wasn’t replaced by the time we checked out after 5 days... Very good price but only a hot water jug in the room, no toaster or microwave and no cutlery, plates or bowls. Ducted A/C set to a ridiculously low temperature and isn’t adjustable, had to turn it off and open doors regularly to maintain a nice temp. Staff were very nice and helpful. TV wasn’t working at first but was sorted rather quickly.
Some of the rooms are not in an ideal location and you feel very isolated away from everything in the hotel. Rooms on the reception side are much better located. Facilities at the 2nd pool such as toilets / bar and some shade would be ideal.
I would definitely recommend Hotel Grand Chancellor- as it's an ideal place to stay in Palm Cove, close to the beach and a short walk to the shops, although it is a little overpriced for what it is. We paid over $1000 for our 5 night stay in a standard suite, and although the room was lovely, it isn't worth the money you pay. It's definitely in need of a makeover. Not to mention the cable TV with a 90s picture. Despite, we had freezing cold aircon, modern shower amenities, and a comfortable king bed. The room service fairies were amazing in maintaining our room. The buffet breakfast 2 for 1 voucher is probably the cheapest eat in Palm Cove at $25 for 2 people. The food was fresh and enjoyable, and the staff friendly.
We had a bit of hassle with the in-room movies, with reception staff not fully explaining what to do and us ending up being charged $85 for movies. This was resolved with the receptionist taking full responsibility. We loved Palm Cove and Cairns, and would love to stay at the Grand Chancellor again- but perhaps when the hotel has a bit of an upgrade or drops their price a little.