Ratings are averaged based on 6 reviews.
First impression was great, check I was easy. We waited for someone to show us to our room and we waited finally we started to walk and a cleaning lady helped us to find our rooms. Loved the set out of the hotel. Main dining room for breakfast can be very hot to sit in even with fans running. Can be very slow being seated for breakfast in busy time. Bought prepaid value service (for those with no credit card to book up to the room). This was not explained properly and had had a massive amount to spend the last 2 days, balance non refundable.
We had a plunge pool room loved the room, great to cool off anytime, our pool had loose tiles, a few sharp edges on the steps. The timber decking was very hot to walk on.
Bedroom could do with a ceiling fan to help circulate air also better pillows ours were very very flat.
Also be aware of the extra taxes you needed to added to your purchases at the resort the taxes are not added into the price . The price then there is ++ the 2 taxes.
The resort is a little walk away from local resturants but it is nice walk around the beach front.
Overall had a great great holiday and would return to this resort and recommend it to others, these small issues did not spoil our stay.
Great family holiday with plenty for kids of all ages, easy access to beach and shops/restaurants. Staff were all amazingly helpful and friendly. Only downside is the facilitied were getting a little jaded with wear.
Definately will return!!!!
Stayed in the Villa Suite. The room was amazing. So clean and everything was awesome quality. Sheets were like silk! Loved this resort and the staff. Would stay again with the family if in Karon
Overall very happy with our stay at the Novotel
Beautiful place which is only stone throw away from the beautiful karon beach.
4 minute taxi ride to either the hustle and bustle of patong.
Definitely stay there again
We loved this place, will definitely be back again, we enjoyed as did the kids.