My family really enjoyed our stay at Horizon Karon Beach. First time to Thailand and won't be our last. Staff at the resort were lovely - friendly and most attentive. A little hiccup at check in with our room (it was very late at night we we arrived), but it was sorted promptly in the morning with a move to ocean view room (upgraded). A nice fruit platter arrived in our room shortly after we moved which was pleasant surprise and very much appreciated. Both rooms we stayed in were very comfortable and clean. Nice view towards the ocean, Karon Beach with its para gliding, and the lovely mountains to look out to.
Food was great with breakfast and buffet dinners included in the room rate. Made our holiday really great value by not having a big food bill at checkout! Great variety at both breakfast & themed dinner buffets with something for everyone and really tasty. We didn't really feel the need to eat out of the resort but there are plenty of choices close by.The restaurant staff were always on top of buffet fill so the food was at the right temperature (hot food hot & items like salads, starters & desserts not going warm or limp). Chefs on the live station were always nice and friendly, in fact all of the restaurant staff we found very nice and efficient.
Great facilities at the resort - pools were clean and really nice to relax around. Kids club was well attended by our daughter who had a great time.The ladies at kids club are just lovely with a nice mix of activities for the kiddies which included an introduction to many aspects of Thai culture and language.
Made plenty of use of the tuk tuk up and down the hill which is an appreciated service. Also Horizon's bus into Phuket was good, so we didn't have to drive or get a taxi.
Sontaya spa was very very nice. A little expensive compared to prices outside the resort but a nice ambiance with staff professional and happy to personalize a treatment package.
Overall, a great holiday that we will happily do again for longer than the 8 nights we had this time. One tip is to consider your light arrival & departure times. We had a night time arrival from Australia and a morning departure which made our holiday feel shorter than it was. For next years trip we're better prepared!