Ratings are averaged based on 64 reviews.
I was informed they were in the middle of renovations and that we would be put in rooms away from the noise. If you were wanting a nice quiet day by the pool its not possible with the noise factor. But you are unable to hear anything while in your room. So until the renovations are finished, I wish we had taken up the offer of another hotel. But in saying that I would stay there again (if the renovations are finished)
Banthai had nice clean rooms. We stayed in the new section. It had a large bathroom and the 2 king singles were comfy. Unfortunately the third bed wasn’t made for an adult. The tilt and hardness made it almost unusable. We were not informed about this. Only suitable for small child. The choice of pools was fabulous. The cost of the accommodation was reasonable between the three of us. The restaurant and spa were both overpriced and should be avoided. The location was great near the beach with a short walk to Bangla Rd. We were warned after we booked that there was construction happening in the complex. It was noisy but we were prepared for this. Breakfast was included and had nearly everything including a juice machine and a barista to make your coffee.
Hi I stayed at BanThai for 14 nights and had a fabulous time . The only downside would be the noise from renovations being done but understand that this can’t be helped. We had Sugar as our swim bar attendant and can’t say enough praise for her service and conversation . I will certainly come back.
Staff were fantastic
The staff at Ban Thai are very friendly and helpful. Nothing was too much. It is clean and tidy with a number of pools to choose from. Centrally located. Overall a great place to stay.
Super friendly, helpful staff. Great place to stay.
Nice and central. Super friendly staff.
Third stay, great place, handy for everything
highly rec the Banthai in patong although the pools could have been cooler did get warm throughout the day overall great place to stay xx
Ban Thai certainly did not disappoint. It was clean, comfortable and great value for money. Staff are lovely and it was a pleasure to meet Terryn the food services manager from Melbourne. She was very hospitable and kind.
The room was comfortable and clean overlooking the very clean pool.
Location is great if you want to be amongst the hustle and bustle but quiet enough as it’s tucked away from the road.
We experienced our first Thai New Year staying at the Ban Thai and we had an amazing time. Wet but fabulous. Thank you to staff who constantly cleaned the trails of water we left in the lobby.
I highly recommend the Ban Thai and look forward to returning again.
What a great place to stay for those who are wanting to be close to nightlife, shopping, markets, beach etc etc....
Friendly staff, clean, variety for breakfast great pool area to cool off after a hot day. And s big shout to Tim a lovely guy. My only negative was the bed was very hard. Apparently that is the go for most resorts in Phuket.
Brilliant location less than 3 minutes to beach has Starbucks and burger King on site plus 3 other eateries and an Irish pub what more could you ask for beautiful hotel we had deluxe room walk out onto patio with seat and table then down 2 steps an at the pool 1 of 3 all have swim up bars very quiet even though fully booked room really good size with usual tea and coffee would recommend to anyone young old and family
After reading many reviews I finally booked the Banthai we stayed for 8 nights had a twin share deluxe pool access room that many reviews recommended. We were not disappointed just 2m out the door and into the pool.
The room was spacious, comfortable and kept spotlessly clean even if a little bit old and tired. The beds are hard ( pillows great ) so ask for a topper as soon as you arrive the staff will be there in minutes to sort out for you.
Location was great walk to pretty much everything .
The highlight for me was the staff, friendly , helpful service with a smile and nothing to much trouble. I want to give special thanks to Tip our wonderful pool barman that made the best cocktails :.) monkey business Are amazing !
Also Helen at reception was beautiful and helpful, but most of all special thanks to Dor ( director of rooms ) for sorting out a problem we had with our room booking, it was our fault! She is professional, helpful and friendly and and a credit to the Banthai
So thanks Banthai and thanks traveline and Rebecca for your fantastic deal, the best we could get anywhere.
We had a ball and can't wait to go back next year!
Although the initial hiccup of the hard mattress that have me a sore back, upon my request a few days later, a thick mattress topper was put over the mattress and I had no back issues after that. Also my room smelled mouldy as soon as I walked in. I complained the following day, they sprayed it but the following day the mouldy smell appeared again. I then left my balcony door open all day most days & the smell had disappeared. Room needs an upgrade but I would stay here again. Overall beautiful resort, great location & lovely attentive staff.
This is our 5th visit to patong, first time staying at the Banthai.Loved the clean rooms and the 3 large pools.The pool staff are fun and happy hour is great pool A 1pm till 3 then jump into pool B or C 3pm till 5pm 4 hours of happy hour then 5 to 7 happy hour again out at the bar
This property was in a very central location, staff were great (small language barrier). Service fantastic. We actually upgraded our room on our 2nd day to a deluxe pool, easy access to pool and ground floor. Would highly recommend this property and we would stay here again.
Ban Thai was fabulous and made us feel very welcome. The location you couldn't beat.
King Size bed was excellent, but we struggled to have room for 2 open suitcases on the floor
Bathroom small and shower needs updating, but was clean.
Excellent hotel fully recommended for anyone .
Close to all the action and opposite Patong beach
Restaurants & shops right at front of hotel
I would just like to say that we had a bit of a rough stay with both of getting really sick. But I would like to say how lovely the staff were about everything. We stayed at pool C and the staff there were amazing! A special mention to Jumper, he goes above and beyond for everyone that stays there. He was fantastic. The weather wasnt that great but that didnt stop us having a good time and getting in the pool.
The banthai was a lovely clean place the pool room we had was great but didn't get the sun in the morning so had to use the other pool!
We had a fabulous stay at Banthai Beach Resort in June 2016. We are a family of five with kids aged 9, 11, and 14. We were lucky enough to have adjoining rooms which was great. The rooms were very nice. There were three different pools at the resort with swim up bars. Our kids swam whenever we weren't out and about. The resort is located in the heart of Patong Beach. The beach is across the road, there are heaps of excellent, cheap restaurants and you can shop till you drop. Highly recommend the resort to all!
ask for a room away from the open lobby, as it is a busy thoroughfare for people coming in at all times of the day and night , and there is a bar slap bang in the centre of the walkway lobby area.
We stayed in room 2107 which was the furthest block away. Id prefer to stay middle block as the pool is not so enclosed.
The pool had alot of leaves in it on my side.
The breakfast could of had a few more options but was still nice.
We requested a soft mattress to be added which helped as the first night was a tad to hard.
Location was great.
Ban Thai is amazing!
We didn't wan to leave and would love to stay there again.
Great location. Right in the middle of everything. You can walk out to the action of Phuket or stay in the quiet relaxing resort to stay away from the busy streets. Excellent staff and resort!
A great place to stay. Very central and convenient to markets, shops and beach. The help organizing us to experience the full Thai experience was great! Overall is was amazing!
Besides getting sick from something eaten at the hotel restaurant, the hotel itself was incredible. This was my second time there and I would 100% stay there again in the future.
First time staying at BanThai. Received poor service initially from restaurant and pool staff and after discussing with management on two occasions they were quite concerned and accommodating and more then happy to listen to our concerns and offered an upgrade. Reception and management well excellent however other service staff were a little disappointing at beginning of stay, but changed after.
Everyone was so friendly and helpful.
I would stay here again.
Love the place would recommend it to everybody thats like Phuket, the service, location, the people
Nice hotel, great location if you want to be close to all the action, not a traditional hotel, the best breakfast buffet I have ever seen, the biggest problem is the only free wifi access is sitting in the lobby along with half the hotel trying to stay in touch with family ect if you payed for it in your room it was expensive and slow but overall nice hotel very clean and tidy.
Was a great place to stay. Great service. However there was a mistake with our room we had 2 single beds instead of a king. It took 2 days to fix and I had to follow it up myself. The only real issue.
The resort was amazing! The staff were very helpful and accommodating and the rooms were very clean and beautiful! Location was perfect in the middle of everything!!
The Banthai was awesome, perfect position and all staff were more than accommodating. Great facilities as well, would definitely stay there again.
Very convenient location, close to the beach and right in the middle of shopping and restaurants. Breakfast was great with lots of choices.
This was our send time at the Ban Thai - and we just love it! Better breakfast - friendly professional staff - the Thias are just wonderful people!
Thank you all again!
Dee Muk Muk!
amazing resort would stay there again can not fault anything
My boyfriend and I stayed here for 8 nights and it was an amazing stay! Nothing was too much to ask for, the pool and pool bar staff were fantastic and a lot of fun! Everything was extremely clean, breakfast was great and all the staff were very friendly. Location is perfect if you want to be in the middle of everything but still feel completely cut off while in the hotel. It was very quiet considering the location. Definitely would stay at again!
This is the 3rd time that we have stayed at the Ban Thai Beach Resort and Spa. We noticed some renovations which look fabulous. Also noticed a number of ladies have had plastic surgery and are staying at the Ban Thai for their recuperation. The staff are friendly, the breakfast is top class. We also love the pool bar area, try the mojito, refreshing way to start the holiday.
We love staying at the Banthai the staff are so friendly and always make you feel very welcome. The rooms are excellent and the location is perfect!! Love it, will be back again
A friendly and central location. Great breakfasts, fun at the pool and super cocktails.
We had a fabulous holiday, the staff were all extremely helpful, especially Kai who we saw at breakfast every morning & the staff who looked after No.1 pool bar. We loved everything about our holiday!!!
Was a beautiful resort,recommend it to everyone ,would stay there again
Very close to all the action. Great staff and rooms. Wifi is a little pricey.
Great location, friendly staff, beautiful resort.
Hotel was in a great position close to shops, restaurants and bangla rd. The 3 pools were great to lay around ( you may need to get in early though, some guests like to 'reserve' lounges with their towels) bar staff were entertaining, would be great to have a happy hour in the swim up bars though! All in all it is everything you need for a great holiday!
Staff are beautiful! Stayed at BanThai twice now and would stay there again and again!
Great breakfast! Lots of variety!
Awesome location! Beach across the road, shopping out front and nightlife a 5 minute walk!
Cocktails are yummy! Awesome bar tender Jumper!
Very nice place with very friendly staff
Very clean, friendly service, and great location.
Extras included were also excellent (Massage)
Staff were friendly and always avaliable to help. Gave great tips regarding what to do when my friend fell ill.. Would not have any hesitation in recommending the Banthai again
The room was clean and well maintained. Most of the staff were friendly and helpful. Found the in-house prices a little steep and couldn't understand why the pool closed at 6.30pm?? Overall our stay was comfortable and in a convenient location.
Banthai was a great resort right in the middle of patong. Service food pool everything was fantastic and very friendly. Everything is at your fingertips at this location.
Over all we were very happy with the customer service If you like to sunbake you may find you need to go to the beach accross the road
Right in the heart of the shopping action. Close to the beach, but quiet enough to have a break from the hussle and bussle of a busy street. Loved it.
Just got back from Banthai Beach Resort in Phuket. Lovely place to stay, (very much reminded me of the Radisson in Bali that we stayed in when the kids were 4 and 6 now they are 18 and 20). Breakfast was fantastic and the staff so friendly. Close enough to the hustle and bustle that you can walk to lots of places, yet still quite inside the complex. Pools were just beautiful too, and the cocktails were out of this world and really reasonably priced.
Had an absolutely amazing time at Banthai. The room was perfect and the pools were beautiful.
Staff were all very friendly and spoke English very well, which was very helpful. Banthai is not too close to the craziness of Patong but close enough that you can walk to it to when that's what you're wanting to do. There are a lot of nice restaurants close by and the markets for shopping line the streets a short distance away too. Fantastic place to stay at for those who want to experience everything!
Loved Banthai beach resort. The only thing we were disappointed with was the fact that the resort did not offer free internet or wifi.