But I think that the managers Charlton needs to hire Queensland’s not overseas backpackers that just simply really don’t care. The chefs where fantastic, food was brilliant. You Charlton where a fantastic person. You just need to be firmer with staff. (Spanish staff). The girl that is in the day spa and yoga is brilliant. But when people are spending top dollar, you really need to make it memorable for couples. Thank you and we really hope that our feed back helps you make things better for all future patrons.