Overall: 4.3 out of 5
Most guests recommend for "families" (3 reviews)
Ratings are averaged based on 4 reviews.
Our whole experience at Bel Air was relaxing and enjoyable from start to finish. Can't comment on the dining as we either ate out or in our very comfortable apartment with its excellent views. We did a Coles online order in advance and the friendly and helpful staff had it in our room ready for us when we arrived with fridge goods in the fridge. We loved the pools and we were in easy walking distance to Bus depot, beach, Pacific Fair and Broadbeach restaurants and cafes. Loved our stay and shall definitely return to Bel Air.
Apartments were good and the pools were fantastic for the whole family.
On arrival late Friday night we noticed our room had a very strong smell of cigarette smoke. We mentioned this to the reception staff in the morning and were very pleased with the instant feedback and response. A deodorizer was put in out room and we were offered another room if that did not work. It did the job!!. Pool and bbq area is great. Coffee shop was great. Could do with a few more pool lounges though. Overall staff were very friendly and very helpful. Apartment was clean. Amenities were clean. Would definitely stay again.
It was good and enjoyable
