Shangri-La's Fijian Resort & Spa Reviews

Rating Overview

4.4/5
Overall
4.3
Value
4.6
Location
4.2
Room
4.6
Service
4
Dining

Ratings are averaged based on 507 reviews.

Customer Reviews

Heaps to do and friendly staff

Beautiful place to stay. Heaps to do and wonderful staff.

Overall
Value
Location
Room
Service
Dining

Our holiday at Shangri-La Fiji

Our family enjoyed our stay at Shangri-La. Our boys loved the waterpark and the games room and used these most days. We enjoyed the breakfast each morning and found the options for dinner good for our 8 night stay. Our boys have food allergies and the Shangri-La staff were very helpful with this and also careful and thorough as well which was impressive. We would love to visit again.

Overall
Value
Location
Room
Service
Dining

Great family holiday.

This is our 3rd stay and we had a great time with the family.

Overall
Value
Location
Room
Service
Dining

Absolutely wonderful!

We absolutely loved all aspects of our stay at the Shangri La and could not fault a thing. Staff were super friendly, beach and pool were amazing, water park was unreal, food was sensational and rooms lovely.

Overall
Value
Location
Room
Service
Dining

Easy holiday

Easy holiday for a family and young couple.
The value was worth the trip and the service was great! Really happy.

Overall
Value
Location
Room
Service
Dining

Relaxing drop and flop great for whole family

Great service. Good range of activities. Great for families. Just an easy, relaxing holiday.

Overall
Value
Location
Room
Service
Dining

Fantastic Stay

It was the perfect place for us to visit with two young children, loved the place.

Overall
Value
Location
Room
Service
Dining

Best Time Ever

Beautiful resort, clean, friendly staff - it just ticked all the boxes for us. Can't wait to return

Overall
Value
Location
Room
Service
Dining

Family holiday

This was the perfect place for us to unwind and relax. The children were able to swim and take part in a number of activities. Breakfast was a treat to look forward to each morning and the Beach Bar and Grill was our stop for lunch and dinner. The food was fantastic and the friendliness of the staff made each dining experience a pleasure.

Overall
Value
Location
Room
Service
Dining

Loved It!

We will go back!

Overall
Value
Location
Room
Service
Dining

We Loved It!

We will go back for sure!

Overall
Value
Location
Room
Service
Dining

Beautiful location, great place for a relaxing holiday with the family.

We picked Shangri La Fiji because it looked so inviting. We will return because of the staff. They are some of the warmest, happy and generous people we've ever met.

Overall
Value
Location
Room
Service
Dining

Absolutely fantastic

Had a great time. Great place to stay.

Overall
Value
Location
Room
Service
Dining

Nice holiday

I highly recommend this place for families. We spent 6days and it was enough to stay in one place.

Overall
Value
Location
Room
Service
Dining

Awesome

The staff n fijian people were beautiful. Super pleasant and so many activities for the kids to do. #nohurry #noworry

Overall
Value
Location
Room
Service
Dining

Excellent Resort

We had an awesome time here, so much to do. Loved that you can snorkel straight off the beach. The inflatable water park is a must - so much fun!! Wifi was a bonus. Staff very helpful. We had a fun, relaxed and amazing holiday!! Highly recommend!!

Overall
Value
Location
Room
Service
Dining

A place to relax

great snorkelling off the beach. Food a little expensive. Most staff were very friendly.

Overall
Value
Location
Room
Service
Dining

Had a lovely time

Staff were very friendly. Resort was lovely will be back again

Overall
Value
Location
Room
Service
Dining

Great family holiday

Shangri-La is a great place to stay for a family holiday, convenient location, friendly staff, currently updating a number of eating venues. Highly recommended.

Overall
Value
Location
Room
Service
Dining

Great stay, friendly staff

We loved our stay at Shangri La Fijian Resort. The food was great, facilities very good & the staff all very friendly & accommodating. Nothing was too much trouble & their smiles greeted us everywhere. Bulla. We will certainly be back.
We appreciated the adult only dining & pool. A great idea for those of us that are travelling without children & want a relaxing time.

Overall
Value
Location
Room
Service
Dining

Great place to unwind

Tropical location with facilities to suit all ages and needs. Several pools, restaurants, gym, spa, tennis, golf etc.
Have visited many times over the years and found the food to be greatly improved.
Vinaka!

Overall
Value
Location
Room
Service
Dining

Amazing resort, great facilities, customer service, loved our food especially at beach Bar & Grill! The Fiji people here were just beautiful and we can't wait to come back!

We won't forget the lovely service and laughs at Beach Bar & Grill with Erawelli and Sai!! xxx
Also beautiful Sarah in the beads and braclets section up from the foyer!

Overall
Value
Location
Room
Service
Dining

We'll be back!

It is hard to fault the Shangri-La except to say our visit was too short! What a resort! There is so much to do and absolutely nothing you have to do, it's so easy to get involved in activities, water sports for all ages. Or do nothing but enjoy the perfect surrounds.
Everything you need is right there, the food is excellent and the kids club was so much fun our child couldn't wait to go everyday.
We will return and stay longer next time!

Overall
Value
Location
Room
Service
Dining

Perfect for Families

The location, food, and staff are 5 stars and 7days was def not enough for us we didnt want to leave. Beautiful surroundings & authentic feel about the property.

Overall
Value
Location
Room
Service
Dining

Great resort and lots for the kids to do.

Enjoyed our stay

Overall
Value
Location
Room
Service
Dining

Family holiday for the first time at Fiji

Beautiful place with friendly staff. Breakfast was awesome. Not much varities for dinner. Good overall experience.

Overall
Value
Location
Room
Service
Dining

Wonderful Place to stay

Ideal location, rooms are clean, variety of activity offered

Overall
Value
Location
Room
Service
Dining

We will be back!

Amazing

Overall
Value
Location
Room
Service
Dining

Definitely going back

Shangri la fiji was amazing, rooms were great, service was awesome. Love the relaxed nature of everyone. If you are in a rush and can't relax fiji is not for you. Take a good book and plenty of sunscreen and just enjoy your life away from the rat race of big city living.

Overall
Value
Location
Room
Service
Dining

Enjoyable time

Excellent Place for a short holliday food excellent, great time

Overall
Value
Location
Room
Service
Dining

A fabulous family holiday destination. We will be back!

Thank you to Resort Manager, Chris, and the entire Shangri-la Team.
Chris is an exceptional manager and went out of his way to ensure our stay was very special.He arranged for us to be in a room next to our friends, so our little boys could play together while the parents got a chance to chill out. And followed up on surfing advice to the boys.
Our room was beautifully cleaned every day and our little boy loved to find the towel animal on his bed each afternoon.
The floating water park was a fabulous surprise! WOW!!!
We can certainly recommend this resort for a fun, relaxed and enjoyable family vacation.

Overall
Value
Location
Room
Service
Dining

Wonderful stay

Staff very friendly, and obliging. So many activities to keep both kids and adults occupied. No shortage of delicious food and amazing views. A truly wonderful stay.

Overall
Value
Location
Room
Service
Dining

Perfect place to stay

Love the Shangri-la. This was our 3rd visit and we'll be back next year for sure. New water park is fantastic and the choice of restaurants and bars is great. There is something for everyone at the Shangri-la

Overall
Value
Location
Room
Service
Dining

Wonderful break from winter

July was a great time to go to Fiji! From the warm weather to the warmth of each “Bula” from staff the Shangri-La Fijian (which we’ve been back to 5 times) is a comfortable and beautiful property. Located only an hour from Nadi, the property’s grounds are beautiful and vast with all rooms having a water view of some type (rare in Fiji). We dined outside the resort once and hated it. The resort has lovely dining options and is undergoing renovations which will expand its offerings for teens as well as dining. Cocktails are still below par, prices are quite good in relation to Sydney prices but it’s the people/ staff that make it. We traveled as a family of four with pre-teen kids and loved every moment

Overall
Value
Location
Room
Service
Dining

Great place for kids, lots of activities

Great place for kids, lots of activities.

Overall
Value
Location
Room
Service
Dining

Top Resort

Terrific all around resort. Renovations have improved it out of sight.

Overall
Value
Location
Room
Service
Dining

Excellent

Loved the Resort, very clean, service was excellent and people were friendly. The facilities for the kids were excellent. Highly recommend this hotel for families

Overall
Value
Location
Room
Service
Dining

A great family getaway

Our family thoroughly enjoyed our stay here. It was not overcrowded.
Whilst it’s not a 5 Star Resort, if you can appreciate it for good food, friendliness, fun and activities for kids you’ll be happy.

Overall
Value
Location
Room
Service
Dining

Best family holiday

From the moment we arrived at the resort we felt at home. Everyone was so welcoming. We were meant to stay in an Ocean Grand Deluxe room but it was still being refurbished so we were upgraded to 2 interconnecting rooms with reef views. We were in a ground floor level and was so good for our 3 kids as they spent a lot of afternoons on the grass kicking the ball. The room was in a very quiet location and located close to the Takalai restaurant which proved to be our favourite at the resort.We found the food to be the best here and the staff looked after us well. All the staff were so lovely with the kids from the boys at the gates, the lifeguards, the lady that did our rooms for the day and left adorable little creations with the kids toys, kids club ladies, our lovely Nanny Andi... the list goes on.

Overall
Value
Location
Room
Service
Dining

Stunning

Ideal for families with kids under 13 lots to do and wonderful place

Overall
Value
Location
Room
Service
Dining

Fantastic stay for families, great facilities and very welcoming

We absolutely loved our stay here. The staff were welcoming and nothing was too much trouble. The resort genuinely welcomes and caters for children, and we felt completely safe to let the kids engage in all the activities available knowing the staff were taking good care of us. Food on the resort was generally quite good, dietary requirements were well catered for. Beautiful setting, comfortable rooms, amazing spa and lots of fun stuff to do. Amazing, wonderful staff. We will be back.

Overall
Value
Location
Room
Service
Dining

Fantastic

Loved our stay at the Shangri-La we’ll defiantly go back.

Overall
Value
Location
Room
Service
Dining

Great for families

Great getaway for families with young kids

Overall
Value
Location
Room
Service
Dining

Really enjoyed the location

The breakfast menu is always the same which got a little boring after the second day and I find the staff at the restaurant a little slow. They are all so friendly though, it’s hard to be negative.

Overall
Value
Location
Room
Service
Dining

Lovely but expensive

Bula! I have just returned from 8 nights at this resort with my wife and 2.5 year old twin boys. The best part was the nanny service. We had the same nanny every day, she was excellent with our boys, punctual, nothing too much of a problem, and best of all cheap as chips (A$4.50 an hour!).

Overall
Value
Location
Room
Service
Dining

Great Family Holiday

BULA, Great Family holiday, all the staff are so friendly, rooms were clean food was ok, romantic dinner was great, get ground floor lagoon deluxe room if you got kids in front of pool.
Thank you Shangri-la and all the staff, my family enjoyed our stay
Tyrone

Overall
Value
Location
Room
Service
Dining

We will be back.

This was our second stay at this resort and we will be back. They are working hard on completing an upgrade, especially to their main restaurant, but the didn’t effect us too much. It is a shame the Italian place is only for adults and kids can’t eat there. Outstanding Kids Club with with lovely staff and an amazing water park with friendly and helpful life guards. Hopefully when all of the renovations are complete, this place will be even better.

Overall
Value
Location
Room
Service
Dining

Great resort for families

Excellent pool facilities and options for kids to play. Reccomend upgrading to the ground floor lagoon deluxe rooms. Better access to pools and outside

Overall
Value
Location
Room
Service
Dining

Did not want to leave

Excellent family resort. Staff so friendly. Room was very clean/great location. Food was delicious. Great atmosphere. Plenty of activities for kids.

Overall
Value
Location
Room
Service
Dining

5 star all the way

From the staff, porter drivers, housekeepers, waitresses, security to even the chefs practically everyone who works there they all greet you with a warm welcome everyone says hi when you walk past, it truly was the best holiday i've had.
The duty managers esp the Asian lady was kind & lenient to my requests, the front ladies who pleaded my case when i missed my transfer bus to a tour but i was in the lobby just wasn't called out helped me get on another bus to get to my tour! The porter drivers who were kind enough to drop me & pick me up even just to the front entrance. Security who gave my date a visitors pass so he can roam freely with me at resort.
I visited with just my 2 kids & i but i never felt alone!! I felt so safe. A driver was organised for me thank you Moses for being a 5 star chauffer. Chandra my housekeeper left a different animal on my bed every morning made out of a towel and an "i love you" msg using necklaces my kids loved it!!
The pool bar had waiters come to your sun bed asking if you require anything.
I had a fave waitress at the Buffet who always looked after my kids & i reminding me of Indian night or Fijian night. You literally don't lift a finger here.
Overall i will not stay anywhere else & Shangri-La i will be back!!

Overall
Value
Location
Room
Service
Dining

Great

Enjoyed our stay.Lovely sunny days.Good weather.Friendly hard working staff.

Overall
Value
Location
Room
Service
Dining

A touch of paradise

Set in a beautiful location with incredibly friendly staff.

Overall
Value
Location
Room
Service
Dining

Great in all aspect,

I would think this place and the trip is the best fit for a family with children, allow for at least a week long,,Take a trip to nearby local town and market, you would find an amazing experience there.

Overall
Value
Location
Room
Service
Dining

Food average

Food wasnt fabulous for the price you pay. Otherwise the resort was clean and beautiful

Overall
Value
Location
Room
Service
Dining

Beautiful people and relaxing, peaceful stay

Thank you Shangri-la for giving us some peace and relaxation for our young family.

Overall
Value
Location
Room
Service
Dining

A Great stay for families

We had a great time and loved the friendly staff.

Overall
Value
Location
Room
Service
Dining

Shangri la

We had 6 nights at shangri la, with our 2 young daughters. It was a great family holiday. Whilst it’s not 5 star, there is so much for the kids to do that it made up for not having the added luxuries! Beach bar Grill and Golden Cowrie were great for food, the buffet was hit and miss. The nannys and kids club were absolutely fantastic and allowed us to have a break as well. We will definitely return

Overall
Value
Location
Room
Service
Dining

Best holiday ever!!

We absolutely loved our stay at Shangri La Resort. The service was amazing, the people are amazing, they were wonderful with my kids. They had so many activities to keep the kids entertained. The food was absolutely delicious. I don't have any negative things to say about this resort. Such beautiful people and a beautiful culture. "BULA VINAKA"

Overall
Value
Location
Room
Service
Dining

AWESOUM TRIP!!!!

The staff are amazing very good with kids thanks to all the great staff at the shangri la really recommend it for family’s especially with kids they were awesoum thanks to Jay, Eddie, Marly, Rosa, ace, wise and the rest of the staff there you were all more than great thanks for the royalty treatment these guys have become like family, love you all and hope to see you all soon.

Overall
Value
Location
Room
Service
Dining

Sit back and relax!

We were very impressed with the Shangri la. Beautiful place, people and surroundings. Went with a 3yo who loved the pool as did we, plus the happy hours! Rooms were lovely and a good size and renovated and we had adjoining rooms which made it easy for 2 families. Bathrooms were very spacious and had everything you need. Meals were good and plenty of options. Plenty to do if you want to, or just sit back and enjoy the view. Adult only pools also available. Staff were lovely and very helpful. We'll be back!

Overall
Value
Location
Room
Service
Dining

An amazing stay

It was an amazing holiday. The place and the people was very welcoming. It's a paradise for kids and for parents. Well organised activities for everyone. The staff was the best I have ever come across. The food can do better . For the price it's not amazing. Needs a good coffee machine.

Overall
Value
Location
Room
Service
Dining

Relaxing and fun

We love going to the Shangri La, nothing is a problem for the staff there, so friendly and helpful.

Overall
Value
Location
Room
Service
Dining

Great family holiday

We had a perfectly balanced holiday of relaxation and activities. Resort facilities were perfect for our needs. We went at a quiet time which made things more comfortable for us. Our kids (9 and & 7) attended some kids club sessions and loved it. While they were there, dad went scuba diving and mum went to the spa (both at extra cost) or enjoyed time in the pool.
Resort staff were awesome. Friendly and helpful and quickly learned our kids names. Food was good although pricey. We left the resort for 4 dinners. 2 nights each at Tomlu's and Stallions restaurants - both a 5min and $10(rtn) cab trip away. Their meals were fantastic and cost us about 150 FJD for meals and drinks for the 4 of us.
Kids are already talking about when we can return!

Overall
Value
Location
Room
Service
Dining

GREAT FAMILY HOLIDAY

A very enjoyable family holiday! Fantastic pool / pools for the young ones ! Rooms were very clean & Tidy . Staff always friendly ! Food was a bit average..... they definitely cook seafood the best !

Overall
Value
Location
Room
Service
Dining

Beautiful

The resort and location are beautiful, the staff are very friendly and helpful. Our family room wasn’t quite big enough for 5 people but we managed, our room had a horrible smell for the first couple of days coming from the air conditioner, could only smell it when entering the room. Overall experience was great, we will return for another visit.

Overall
Value
Location
Room
Service
Dining

Friends holiday

Just come back from another great holiday at Shanghai-la Fijian resort everything was amazing the people the weather we went on the Natadola day trip through the resort highly recommend the village and school visit was so much fun. Thankyou everyone that work at the resort

Overall
Value
Location
Room
Service
Dining

Enjoyable experience

Beautiful facilities, great service, enjoyable stay. Will recommend highly.

Overall
Value
Location
Room
Service
Dining

Wonderful one day perfect the next

We all had a wonderful time. The staff made the time just perfect with there infectious laughs and very helpful manner. There was so much to do that it covered all ages. The pools are just great and with the beach and sea so close you can take your choice. The food is great and the new renervations are just supburb.
All you wish on leaving is that it want be too long till you return.

Overall
Value
Location
Room
Service
Dining

Looking forward to come by back..............

A beautiful resort with something for all ages. A bit dated it parts, but certainly nothing that would stop me from staying there again. Staff always friendly, warm and helpful in all areas and departments.

Overall
Value
Location
Room
Service
Dining

Beautiful Location and great people!

Loved my holiday. Great Service!

Overall
Value
Location
Room
Service
Dining

Awesome

Great Break.

Overall
Value
Location
Room
Service
Dining

Great stay

There are no words to describe how fantastic this resort is.

Overall
Value
Location
Room
Service
Dining

Just what I needed before returning to work

Havent been to Fiji for about 4 years and Shangri La Fijian Resort didn't disappoint. We had a great time, the staff were lovely, the food was great, is a little bit more expensive then last time we went but still the perfect break before returning to work for another year.
The Water Park was great fun but extremely hard for us older folk lol
Chi Spa was fantastic, we had the couples massage which was amazing

Overall
Value
Location
Room
Service
Dining

I’ll be back

The Shangri-La Fiji occupies the whole of a small island joined to the mainland by a 100m causeway. The resort lobby was beautiful and all of the staff extremely friendly and helpful (including the 'gate keeper'.
Whilst the food and drink prices are comparable to Australian restaurants, it can add up quickly. We suggest going into Sigatoka and stocking up on some much cheaper food and drinks including water. The resort can arrange transport to Sigatoka. The food we did purchase at the resort was good. The breakfast buffet was excellent. The housekeeping at the Shangri-La is patchy but the housekeepers are lovely. We did get cute little messages and towel animals left on our beds. All other facilities are good including the spa, 3 pools, water park, playground, tennis & basketball courts, golf course.
The Fijian people we met were happy and friendly. You will quickly become familiar with the terms 'bula' (hello) and 'vinaka' (thank you). I loved Fiji and will return.

Overall
Value
Location
Room
Service
Dining

Loved it

We will definitely be back

Overall
Value
Location
Room
Service
Dining

Very enjoyable

Very nice resort in lovely location. The staff were very nice and friendly but things were a bit overpriced.

Overall
Value
Location
Room
Service
Dining

A great week

We had a great family holiday at the Shangri-La Fiji resort, staying in adjoining ocean view rooms. The facilities and friendly service were outstanding and the resort is in a most beautiful setting. The only complaint was with some (not all) of the dining which we felt was overpriced and occasionally substandard.

Overall
Value
Location
Room
Service
Dining

Family vacation

Absolutly perfect for families. We had such a fantastic time. Everyone was soo nice.

Overall
Value
Location
Room
Service
Dining

Wedding holiday

Great place to experience a wedding celebration. The staff are all amazing. The grounds are beautiful and tidy. Thankyou Shangri-la

Overall
Value
Location
Room
Service
Dining

Super relaxing, fun family holiday

A great family holiday - pool and beach all day almost every day!!! Super friendly and helpful staff. Everyone was so accommodating with the kids. The nanny service was amazing!
Overall very relaxing for parents and with lots of entertainment options for the kids.

Overall
Value
Location
Room
Service
Dining

Amazing!

Loved the location, lagoon, pool and lawn activities were all close to our room. So many activities for kids and the downtime for parents. Can't beat the cocktails by the pool... which were delivered to you, was great! Snorkeling was amazing, so much to see, and the staff were incredibly friendly!
Would recommend for families!

Overall
Value
Location
Room
Service
Dining

Fantastic resort

I would highly recommend this resort for families. The staff were so friendly with the children and there were activities planned for each day. The resort is very family oriented and rooms were clean and tidy. We had a fantastic relaxing holiday.

Overall
Value
Location
Room
Service
Dining

Good family fun

This hotel is perfect for a fun family holiday. Great location not too far from airport. Plenty activities for the whole family or simply to take in the scenery and relax. Breakfast is great and other food is nothing to write home about, but generally good.

Overall
Value
Location
Room
Service
Dining

Great family holiday

Highly recommended

Overall
Value
Location
Room
Service
Dining

Great family holiday!

Beautiful location, lots of things to do. Food and beverage is expensive and the resort is a bit dated. Staff are friendly, service was good and overall a great family holiday!

Overall
Value
Location
Room
Service
Dining

Lovely resort and great for families

We spent a week at the hotel. Food was great although expensive as you would expect from a resort. Alcohol was very expensive but the happy hours were pretty good. Plenty of free things to do and there was always some activity on. Beach was lovely and pools were awesome. Staff were very helpful

Overall
Value
Location
Room
Service
Dining

Friendly people, great place.

Wonderful place to take the family the people are really friendly, the pool is great, the rooms were a little tired but they're getting renovated at the moment, the restaurants were nice and there was a few choices available.

Overall
Value
Location
Room
Service
Dining

amazing experience

We loved our stay at the Shangri-La ,everybody was friendly and helpful , there was activities available all the time , the food and service was awesome . I highly recommend the cabana romantic diner for 2 , the food was delicious and the service was excellent , thank you Fiji .

Overall
Value
Location
Room
Service
Dining

Shangri-la Fiji

A really great place for families. Made to feel welcome at every part of the resort. Great food, and lots of variety. The plans for renovation and development will make this even better. We will go back.
The current renovations did not impact on us in any way.

Overall
Value
Location
Room
Service
Dining

Great stay

Great stay at a fantastic location,service was great.

Overall
Value
Location
Room
Service
Dining

Relaxing and fun.

Overall we enjoy the Shangri la, however having been there 3 times now I find the food selections need updating. Otherwise the staff are really great and we do enjoy going to the resort. Adult pool is awesome

Overall
Value
Location
Room
Service
Dining

very good

We went as a couple and found the adult only pool and breakfast excellent. The Asian restaurant was excellent. Wine very expensive, room service handy but could be very slow. Beach area was good with white sand and decent area to swim and snorkel. All in all good value with the package we received.

Overall
Value
Location
Room
Service
Dining

good

good friendly staff

Overall
Value
Location
Room
Service
Dining

Great place to stay for families with small kids.

This was our second trip to the Shangri La, Fiji.

We spent long lazy days around the pool and swimming with the kids.

We mainly ate at the beach bar and grill. The food is good....... not great. I felt the food in terms of quality and price was comparable with aussie pub food prices. We found it was cheaper to dine at the beach bar and grill than it was to go to the buffet, even though the kids eat free at the buffet.

The friendliness and willingness of resort staff to go the extra mile is what really makes this resort work

Don't worry about the renovations that are on-going. We were in the block beside the area being renovated, and barely noticed that they were going on.

Overall
Value
Location
Room
Service
Dining

Love it

This is our 4th stay at this resort. We are treated like family when we return. A great venue to relax and soak up the Fijian sunshine.

Overall
Value
Location
Room
Service
Dining

Excellent Stay

Excellent stay for a family of 5 sharing two adjoining ocean view rooms on the top level of the wing. Very enjoyable resort and friendly staff. Excellent snorkling over the shallow reefs out the front of the ocean villas and also further offshore for families with young kids. Bula Vinaka

Overall
Value
Location
Room
Service
Dining

Awesome location

Overall a great resort ( particularly for families) this is our 2nd trip to this resort but on this occasion we left our 2 teenagers at home as the kids stay and eat for free does not extend for 16 & 17 year olds. I feel that once at the resort all the "extras" are extremely overpriced. Location is fantastic.

Overall
Value
Location
Room
Service
Dining

Relaxing and Unforgettable Holiday

The resort is over 35 years old and isn't an extemely modern hotel, however the grounds, the cleanliness of the resort, the beautiful pools and restaurants are beyond what I expected. The staff are excellent. The heart and soul they put into their work is amazing. I loved every day of my stay, wish I was staying longer. The farewell song on the morning we left bought me to tears. Love it

Overall
Value
Location
Room
Service
Dining

Fantastic family holiday

Great for a family holiday. Relaxing with plenty to do if you chose. Food options for vegans were limited.

Overall
Value
Location
Room
Service
Dining

Wonderful

Helpful, friendly staff. Appreciated the adults only areas of the Resort.

Overall
Value
Location
Room
Service
Dining

Room with a view - beautiful location

Had a great time here. Resort is very expensive for drinks and meals are a bit on the expensive side but keeping this in mind if you are willing to leave the resort and try other dining options its a perfect location. We ate at Geckos across the road from the resort and also at Tomlus which is a cheap taxi fare away. We did a tour into Port Denaru so we could do the trip to Cloud 9 and had an amazing day. The Shangri-La is set in a beautiful location and we were lucky enough to have a ground floor ocean view room. I think its more of a family location, if you are looking for nightlife you wont get much of that there. They do have a DJ who was really good and happy to play your requests. I can see why they have a lot of repeat guests !! enjoyed our time.

Overall
Value
Location
Room
Service
Dining

Always a great holiday

I have visited the Shangri La on a number of occasions and always have a fantastic holiday. The staff at the Shangri La are most genuine and kind people. Their service is second to none.

Overall
Value
Location
Room
Service
Dining

fantastic

we stayed for 6 nights at the shangri-la fiji . excellent resort with all the facilities under one roof.even has a kids club during the day and night .only drawback were the rooms which can be maintained and cleaned better.

Overall
Value
Location
Room
Service
Dining

Wonderful holiday.

We have stayed here before and return because we love the relaxed atmosphere and friendly service from the fijians.

Overall
Value
Location
Room
Service
Dining

Robs feedback

We had a fantastic family holiday 100% will be back.

Overall
Value
Location
Room
Service
Dining

Our first trip.

My partner and two sons stayed in January 2017. Thanks to Mun and the staff od ShangriLa, we had an amazing time.

Overall
Value
Location
Room
Service
Dining

Lovely friendly people

Resort a little isolated in location and we felt that we were pressured to do all of our holiday activities through the resort. Apart from that aspect, we had a fabulous stay. Lovely staff, we felt very welcomed.

Overall
Value
Location
Room
Service
Dining

Great family holiday

It was the perfect place for a family holiday

Overall
Value
Location
Room
Service
Dining

1 week of holiday bliss

If you want relaxation pure in a beautiful environment for the whole family then look no further than the Shangri La Fjian. Bula vinaka to the hotel and staff!

Overall
Value
Location
Room
Service
Dining

BULA

Wow what a great stay we all had a great 10 day stay. The shangri la is lovely an older resort but looking forward to see the completed renovations. I loved my massage by the adult pool and the chi spa yes I had 2 massages in 9 days. The food in all the restaurants were just delicious. My husband is a head chef and he didn't fault one thing about the food. We really did enjoy the Asian food near adult pool. All the Fijians were very friendly and hope to see you again next year.

Overall
Value
Location
Room
Service
Dining

So relaxing

We had a very relaxing 7 night stay at he Shangri La Resort. We booked 2 rooms for a family of 5. They were adjoining which worked really well. Located on the lagoon side near the pool which was very convenient. Rooms were serviced daily and complimentary water was appreciated. Beds were so comfortable and we had the best sleeps helped by the quiet and effective aircon.
Food and drinks were very expensive but the buffet choice was excellent.
The kids made lots of friends and enjoyed the pool, water activities and free organised activities such as pool basketball, soccer and cricket.
It was a great family holiday.

Overall
Value
Location
Room
Service
Dining

The usual Fijian Hospitality

This resort is very big but the Fijians still manage to remember names and provide personal service. The resort itself is clean and maintenance requests are responded to promptly and efficiently. The issue is that the resort is getting a little tired and the need to make maintenance requests came a little too often. This will probably be addressed in the current round of refurbishments being undertaken. The work on the refurbishments did not detract from our enjoyment of the property at all.

Still a great place for a family holiday and within easy reach of Nadi and Sigatoka.

Overall
Value
Location
Room
Service
Dining

Great family holiday

It was a great first impression of Fiji. Great destination for families with young children as they are well catered for. The Fijian people are so welcoming and embraces you from the minute you get off the plane. Will definitely visit again and again!!!

Overall
Value
Location
Room
Service
Dining

Relaxing stay and friendly people

We had a very pleasant stay at the Resort. The staff were amazing, very friendly and helpful.
Overall we had a great time and enjoyed our stay.
Thank you.

Overall
Value
Location
Room
Service
Dining

Great for families

Top spot for families . We will be back next year. Travel Oline sorted everything perfectly.

Overall
Value
Location
Room
Service
Dining

Beautiful location beautiful relaxing resort

Lots of daily activities which are free BUT look into food in restaurant and alcohol prices which are very expensive. Free Buffet breakfast is ok if you are travelling free of children go upstairs to adults only breakfast much quieter, staff are amazing and very friendly.
I would recommend this resort

Overall
Value
Location
Room
Service
Dining

Anniversary

Great location, great amenities and wonderful staff

Overall
Value
Location
Room
Service
Dining

Amazing but expensive

Great location. Beautiful lagoon. Food and drink and miscellaneous expensive. We went at a slow time of year and some of the resort rooms were closed for renovations. Would be really busy with all rooms full. Staff are lovely!

Overall
Value
Location
Room
Service
Dining

Wonderful Family Break

We just spent 10 fantastic days at the Shangri-La Fiji. It was our first overseas family 'beach' holiday with our three children (14, 12 & 9) and we LOVED IT!

The staff were all so friendly and helpful and so wonderful with the children - especially their three fantastic pool entertainers - Ace, Marley & Jay! They entertained the children (and most parents) every day with Pool Basketball, Soccer, Cricket, Touch Football and Volleyball. We'd go back again just to see them!

The food was nice but rather expensive, the kids did love the International Buffet as it meant they could eat whatever they wanted and as much as they wanted. The Breakfast was AMAZING - how do the ladies cook the eggs perfect every time? We did eat out of the resort a few times and that was a nice change.

There were some renovations going on while we were there, but they didn't impact on our holiday at all. The whole resort was clean and tidy and the rooms were serviced daily. The main pool and beach were lovely for the kids and the free water sports were well utilised by all of us. Thank you Shangri-La for a wonderful holiday - we will be back!

Overall
Value
Location
Room
Service
Dining

we enjoyed our stay

overall was great and staff are very nice and helpful

Overall
Value
Location
Room
Service
Dining

Relaxing holiday with friendly Fijians

We were upgraded to beach rooms which were a long way from all restaurants and shops etc. However, it was a very quiet location away from the many children. The staff happily drove us to meals in their golf carts. Food and alcohol very expensive. To sum up - a lovely place for a restful and enjoyable holiday!

Overall
Value
Location
Room
Service
Dining

Shangr-La

First time back in Fiji after an absence of 35 or more years and never having stayed in a large complex like this, all I can say how fantastic the experience was. Very family orientated but with one restaurant and one pool dedicated to adults only and strictly enforced. Shangri-La is the goods. Room was great, meals had a huge selection from four restaurants, but above all of that, was the service. Room staff, bar staff, wait staff and front off house, all magnificent. My wife has Coeliacs disease and the staff couldn't be more helpful. Service alone, I rate this hotel 5/5. Had a ball Shangri-La!

Overall
Value
Location
Room
Service
Dining

Never disappoints

We are long time guests of the resort and it never disappoints
The renovations didn't disturb the stay at all other than there seemed to be a little less organisation
Location is second to none and the staff we beautiful, happy and well treated.
I have noticed a major shift in food quality which was lovely.. menus by the coral pool and cafe options were fantastic for lunch with a big family
Chi spa was out of this world..
A big resort with a big heart

Overall
Value
Location
Room
Service
Dining

Our 3rd stay at the Shangri-la and hopefully more to come

Just perfect for families to relax or entertain very active children

Overall
Value
Location
Room
Service
Dining

Fantastic stay at Shagri-La!

My mum and I had a fantastic holiday at the Shangri-La. It was so relaxing and the people at the resort were so friendly and helpful - we can't wait to come back. The adults only pool and restaurants were great as we were travelling without the kids, and really enjoyed the peace and quiet. Views from the room were amazing!!

Overall
Value
Location
Room
Service
Dining

Time to Relax

Great place to do as much or as little as you like. Staff very friendly, rooms were clean with great facilities. Caters for all from couples ( adult only areas) through to the extended family

Overall
Value
Location
Room
Service
Dining

FANTASTIC

You need to be able to fit to walk as it can be a long distance between the rooms and the various facilities.

Overall
Value
Location
Room
Service
Dining

Great location & people

Couldnt have asked for a more picturesque location. Rooms were clean and provided everything required. Resort had plenty to do, in fact a great holiday except for the low quality food. Paid restaurant prices for cafe quality food.

Overall
Value
Location
Room
Service
Dining

Great

Very nice

Overall
Value
Location
Room
Service
Dining

Beautiful place and lovely people. Everything is just a touch expensive

Loved everything about the resort location and feature wise. The buffet breakfasts were awesome.

Overall
Value
Location
Room
Service
Dining

Fantastic

Our stay was great the kids had so much fun. The transfers were always on time. Would have liked to have seen a bit more local food on the menu's.

Overall
Value
Location
Room
Service
Dining

A great family holiday, with everything for the kids!

We loved our stay at the Shangri-la. The location is a kids' paradise, with the fantastic child-friendly pool, and beautiful shaded beach just on the doorstep. Everything was close - eateries, shops, playground. The staff were endlessly helpful and polite - they went out of their way to guide us to wherever we needed to go, or to answer our questions. My daughter Cleo had her 5th birthday party in the Cabana by the sea, and it was even better than I anticipated. Luce and the team really pulled out the stops to make the party a memorable occasion for the kids - down to the last detail (and there were a few special requirements which took extra effort!).
Only a couple of suggestions for improvement - getting into the Lagoon Restaurant for dinner seemed disorganised and difficult - with four tired children, that was a little frustrating. Checkout also took 35 minutes, which delayed us leaving for the airport - there were a few errors in the final bill to work through (discounts hadn't been applied, something was overcharged etc). I'd suggest that process needs fine-tuning - even if guests are contacted the night before to check through the bill as a matter of course, this would save time. Overall however, this was a fantastic holiday that we'll never forget. All our memories will be positive, and we'd certainly recommend the Shangri-La to our family and friends.

Overall
Value
Location
Room
Service
Dining

An Update

What a fabulous location with wonderfully friendly Fijians, however décor could really do with an update, especially in the restaurants.

Overall
Value
Location
Room
Service
Dining

Great

Good value

Overall
Value
Location
Room
Service
Dining

Excellent family holiday

worth staying at the lagoon end if you have children as close to beach and pool . Great spot for family break . I have been twice and would go back again !

Overall
Value
Location
Room
Service
Dining

Everything you need.

We had a good time an the service was very polite and quick for the Fiji I remembered from many years ago.
The food was good at most restaurants. Except the Adults only dinner was a bit expensive for the quality of the food. A the wine prices were over the top.
Golf course is interesting, and the best on site course in Fiji with some very beautiful holes.
All considered we will be back!!.

Overall
Value
Location
Room
Service
Dining

Celebrated my 40th there

Highly recommend the Shangi La for anyone we went over as a group of 10 ages from 10 years old to a 60 year old to celebrate my 40th birthday the Shangri La celebrated with us providing cakes flowers & celebration dances! staff are just beautiful the resort itself is amazing not one minute was anyone bored! Food variety & activities were in abundance no need to leave the resort as its all there for you our rooms were perfect! We can not wait to go back.
Vinaka

Overall
Value
Location
Room
Service
Dining

Fantastic

What a fantastic holiday, the food is fabulous and the staff are incredible and friendly, great if you are a couple or family there are lots of activities for the kids and an adults only restaurant and pool for couples. We will be back asap

Overall
Value
Location
Room
Service
Dining

Awesome Holiday to Relax and Chill.

Our first time to Fiji and Shangri-La with a young family and we were extremely happy with our selection. The resort is situated about 1hr from the Nadi Airport and the complex is huge covering all services along with a fantastic sandy beach for swimming. We were satisfied with the Ocean view family room, the rooms were cleaned and serviced daily with only the TV picture a bit fuzzy in our room as a negative. The staff were wonderful with the kids and the kids club and activities offered for the young ones was awesome giving us time to spend for adult dinners. The buffet breakfasts included in the price were fantastic, and the various restaurants on the island gave us enough dining options. Overall the food was reasonably priced and the quality was descent, the higher cost buffet options with shows gave us also some variety. Overall we had a great holiday and would not hesitate to go back.

Overall
Value
Location
Room
Service
Dining

An amazing family holiday

A great place for all to enjoy young and old.A beautiful spacious and spectacular location with breathtaking views .Awesome staff to make sure you have a great holiday .Very friendly environment.

Overall
Value
Location
Room
Service
Dining

paradise fantastic place

Only thing that you guys need is better stand ups and paddles get good size stand ups easy to use .

Overall
Value
Location
Room
Service
Dining

8 days with our daughter and 4 year old granddaughter

This is a great resort for young children and as the main purpose was to spend some time with our 4 year old granddaughter it was perfect . The staff are absolutely wonderful .

Overall
Value
Location
Room
Service
Dining

Great for families

Having read the reviews we were a little worried but found that the resort and service were fantastic. The only complaint we would have is that the 'free equipment' was often not available as there wasn't sufficient available for the numbers of guests. If you have young children you will find this a fantastic destination. We have a teenager and it was less captivating for this age group but still relaxing.

Overall
Value
Location
Room
Service
Dining

Relaxing

The Shangri la was amazing for our family, after reading some reviews prior to going I was a little concerned however our room was great (didn't spend much time there) the staff were amazing and super helpful, definitely going back sooner rather than later.

Overall
Value
Location
Room
Service
Dining

Warm, fun and funny.

My family and I had a great time. Pool, beach, kids/adult programmes, activities - there was constantly something to do. Locals were nice and helpful. Highly recommend it to families.

Overall
Value
Location
Room
Service
Dining

Bula!

Love Fiji Time. Totally relaxed.
Played golf every day. Looking forward to returning.

Overall
Value
Location
Room
Service
Dining

Great family holiday

Was amazed at how the staff treated not just me but everyone soo friendly especially with kids. Plenty of activities to do.

Overall
Value
Location
Room
Service
Dining

Loved every second of it!

Fantastic hotel! Can't wait to go back

Overall
Value
Location
Room
Service
Dining

Happy

Great resort the staff made our stay perfect with smiles coming freely. Also we were given a free upgrade. The adult only breakfast area was great.

Overall
Value
Location
Room
Service
Dining

Beautiful Fiji

My husband and 2 children (5 and 6 yrs) and I stayed at the Shangri-la Fiji for a week at the start of June. The staff were friendly and accommodating. Despite renovations occuring at the main lobby checking in and out at the alternate lobby was no drama. We stayed in a superior lagoon view family room which was perfect for us and allowed easy and close access to the lagoon pool and beach. If travelling without children or if you want a quieter aspect then an ocean view room would likely be less busy. Alfred in the little chief's club took the kids on many adventures and our girls visited there for some activities on a few occasions. They have activities for the kids right up until 9:30pm if they wish. We stayed mostly within the resort complex but the school and village tour we did with Ace was great definitely recommend it, its only 3 hrs so not too long for the kids and you don't actually travel that far from the resort. I would definitely recommend getting your transport from the airport to stop at a local store prior to getting to the resort to pick up some bottled water and snacks ect also bring some duty free alcohol with you if you plan on drinking as the prices of bevvies and snacjs at the resort are typical inflated resort prices. The food was probably the biggest let down of the holiday, it was pretty ordinary and fairly hit and miss. The tekali restaurant with it's asian inspired menu was nice and the italian buffet night at the bilo bar was yum. We went to a polynesian themed night and whilst the fire dancers and knife dancers were great to watch the food was again a bit of a miss with us. We missed the fire walkers, which were only on a saturday night. Overall it was a great holiday and a fantastic resort for the family we had a great time.

Overall
Value
Location
Room
Service
Dining

Wonderful Service and a Wonderful View

My partner and I stayed at the Shangri-La Fijian Resort & Spa for 8 nights and had a great time. Being my first time in Fiji, I was blown away by the warmth and hospitality that was provided. Our room was on the third floor and over-looked the green lawns and just beyond that was the lagoon, which was a beautiful view. The staff were always happy, polite and incredibly helpful. We met a lovely woman named Kereni in the Terrace Lagoon who was always happy to serve us with a smile and a chat, and made dining at the restaurant always a pleasure. The resort offered a lot of great activities for adults and children alike that ranged from water sports to shows to outside tours, and we were completely enchanted when we went parasailing on our third day, the view was spectacular! I would definitely recommend this resort to future travelers, especially if you have a young family! I can most certainly see myself and my partner coming back here again!

Overall
Value
Location
Room
Service
Dining

Stunning Location!

An absolutely stunning location, people very friendly and the kids had an absolute ball.

Overall
Value
Location
Room
Service
Dining

Relaxing and carefree

We are so glad that Travel Online recommended the Shangri-la. It was perfect for us.

Overall
Value
Location
Room
Service
Dining

A hassle free, relaxing week

Beautifully positioned resort with warm, friendly staff. Breakfasts were amazing. Other food was relatively expensive as can be expected at a resort. Indianas restaurant in town was delicious. Staff were wonderful with our children. Overall a wonderful family holiday!

Overall
Value
Location
Room
Service
Dining

Fantastic area, great staff. Some nearby restaurants that are amazing

Greta place for families or couples who just want to relax and chill out!

Overall
Value
Location
Room
Service
Dining

Good time

Had a good time thanks

Overall
Value
Location
Room
Service
Dining

Very pleasent

Staff very helpful and friendly

Overall
Value
Location
Room
Service
Dining

Just perfect

We absolutely loved the Shangri La. The location, facilities and staff are fabulous. We will definitely be going back!

Overall
Value
Location
Room
Service
Dining

Overall a good location for the wedding that we attended

Bar and food pricing is a little on the high side but the food was quite good

Overall
Value
Location
Room
Service
Dining

Do as much or as little as you want.

Enjoyable break away. The Fijian people are so very welcoming and friendly it was a pleasure to meet and speak with them.

Overall
Value
Location
Room
Service
Dining

Returning after 9 year absence

Arrived just 3 days after cyclone Winston. As you would expect occupancy was low.
Resort was in really good order. Staff as usual always friendly and courteous.
So anyone wanting to help FIJI, go their for a holiday and boost the economy.
Will be returning next year for Bilo Bar reunion.

Overall
Value
Location
Room
Service
Dining

Relaxing holiday

Good family holiday venue.

Overall
Value
Location
Room
Service
Dining

very relaxing

food average, excellent location & very clean well maintained grounds.

Overall
Value
Location
Room
Service
Dining

Take Me Back

I stayed at the Shangri-La with my boyfriend for 8 Days and we were very impressed and very happy with our stay. The staff and locals are very friendly and accommodating. The food was good and the range that as offered was great. There were a range of activities available that you could choose to do or just relax by the pool or beach with excellent bar service. It is suitable for everybody, with families and children, or couples, with the option of the adult pool and adult only dining. It was a great experience and we would definitely consider going back again

Overall
Value
Location
Room
Service
Dining

The most relaxing holiday we've ever had

There was so much to do at the resort we didn't need to rush anywhere and were able to truly relax while on holidays. While our teenage children took advantage of the pools, lagoons, snorkelling and fun friendly organised activities with the other guests we were able to swim in the adult pool and enjoy many of the delicious cocktails and food available. The Natadola Magical Tour was a definite highlight of the holiday and we would recommend people do this tour organised through the staff at the resort. Food was delicious, the staff were friendly and we will definitely be returning in the future.

Overall
Value
Location
Room
Service
Dining

Certainly a family holiday to remember forever!!!

Sangri-La Fiji was a wonderful resort, especially for families. Kids club (right up to 9pm) was a real treat for us parents allowing us to have a quiet dinner alone. All pools were fabulous (kids and adults only) and food at all restaurants was great (buffet options were slightly average however). I would definitely go back to this resort.

Overall
Value
Location
Room
Service
Dining

Enjoyable stay

enjoyable

Overall
Value
Location
Room
Service
Dining

Great family stay

We traveled with a 3 year old and was so impressed with the location and facilities! Pools were amazing, the beach was fantastic and so safe. Staff were always lovely and doted on our son.
We did desire more free night entertainment as other resorts offer this but that was the only downer. Otherwise a lovely relaxing stay!

Overall
Value
Location
Room
Service
Dining

I would go back to the Shangri- la

For the cost of this resort, the rooms definitely need an upgrade.
The pull out lounge was not a good bed for my 11 year old daughter to sleep on.
The main bed had big divits in both sides.
Analog TV bit behind the times.

Overall
Value
Location
Room
Service
Dining

Very relaxing, great services with a friendly smile

Imery, Josie and Soulios fabulous job doing my girls hair, it was their favorite part of the trip. All staff were welcoming and friendly. Special thank you to Imery who offered to help me take my braids out when she could see i was struggling.

Big thank you to Alfred at kids club who went out of his way to ensure my girls had a great time. Alfred always greeted my girls with open arms saying " my children" followed by going jokes. My girls haven't stop talking about him since they got home.

Lala- my children said she was very kind at kids club.

Solo, who waited on our table most days for lunch was very welcoming and provided a great services throughout the duration of our stay. Solo was the reason we continued to dine in the restaurant for lunch.

We found Keni to be very informative about activities and tours which helped us a lot as this trip was the first time my family has been overseas. Keni was always helpful and didn't hesitate to assist us when we had enquirers/questions each day.

Ace- Very funny and entertaining we all loves it when he was around.

Overall
Value
Location
Room
Service
Dining

relaxing

very relaxing

Overall
Value
Location
Room
Service
Dining

Food is just ok, Location and resort facilities are excellent

I would have expected more from the food given the price. More often than not food was overcooked or pre-cooked and heated up and so very dry. The resort facilities were excellent and my young children had a fantastic time

Overall
Value
Location
Room
Service
Dining

Paradise

Relaxing and no need to leave the resort. There is little choice in dining options outside the resort and everything in the resort is expensive. Excellent choice for lovers just wanting to spend time together.

Overall
Value
Location
Room
Service
Dining

Very enjoyable

We paid extra Money to stay in a ground floor room with a door leading to the outdoor space and the beach and pool area however to lock the door and then gain access we had to constantly walk around the back of the building. I would like to suggest that card access be put onto both doors in the ground floor rooms.

Overall
Value
Location
Room
Service
Dining

Enjoyable

enjoyed the islands amenities and meals catering for most tastes, the accommodation was 1st class and of course the local people, only one slight dissapointment was the snorkling around the island, whilst the water was crystal clear not a great deal to look at

Overall
Value
Location
Room
Service
Dining

FABULOUS

WE THOROUGHLY ENJOYED OUR STAY, NO PROBLEMS WHAT SO EVER.

Overall
Value
Location
Room
Service
Dining

Perfect family holiday

The rooms need updating and smell a little musty BUT they are cleaned each day and staff are very welcoming and friendly. Kids club and pool activities were spot on and the nanny service is awesome. Plenty of things to do at the resort and a lot of day trip options available. We will definitely return to Fiji - will try another resort but not sure if anything could beat the location of the Shangri-La

Overall
Value
Location
Room
Service
Dining

Excellent place to stay

We had fantastic time. Staff at the resort was very helpful and accommodating. Kids club has many good activities. Lagoon pool has great views. Food options are limited for vegetarians. Lunch/Dinner buffet can be a bit pricey.

Overall
Value
Location
Room
Service
Dining

FANTASTIC

Our Fiji to trip was ABSOLUTELY AMAZING, I wouldnt have changed a thing. From the pick up from the airport to the time we flew home was incredible. The Shangri-la was more than I could have ever expected. I was SOOOO happy with the treatment we had, the boys at the gate, were awesome VERY SINGLE time we came through the gate with their welcoming "BULA" (even if it was at 2-4am in the morning). The front desk crew, who were always standing there with the biggest smiles and willing to assist with whatever it is we needed. The housekeeping service was awesome as they would keep our room looking sharp everyday and leave cute messages each night using leaves. The nanny service and the guys who would entertain the children down by the pool were exceptional, they were SO good with kids. All the crew who were serving at the bars/restaurants were always serving with a smile.
And so with all of this service and smiles and "Bula's" we had such an amazing time, would definitely recommend this place.

Overall
Value
Location
Room
Service
Dining

Really family friendly and relaxing

Great holiday destination for anyone

Overall
Value
Location
Room
Service
Dining

Great place

lovely place a little dated but still very nice and lovely beds, bar and check in staff were a little to casual but hey, its Fiji time. thanks for a great stay.

Overall
Value
Location
Room
Service
Dining

Nice Resort

Nice resort for all a little out of the main towns but really you don't need to go any where as everything is provided. The Figian people are the friendliest people we have ever met.

Overall
Value
Location
Room
Service
Dining

GREAT PLACE FOR FAMILIES.

Just returned from 10 nights at the Shangri-La and I'm missing all our Fiji friends already. Staff were fantastic with our children (ages 8 & 9) and kept them (and us) entertained with activities all day & night. Beautiful lagoon for swimming, kayaking & snorkelling. Great local restaurants. Eating and drinking in the resort is fairly expensive but once you're there and having fun you seem to forget about it. Try to stay near lagoon lawn if you have small kids. Other rooms are too far away.

Overall
Value
Location
Room
Service
Dining

Wonderfully relaxing

We have just returned from a 10 night stay at the Shangri-La, with 3 children, 13, 11 and 5. It was brilliant, beautiful weather, beautiful people. The staff cannot do enough for you, they adored the kids and went out of their way to make sure they were always having fun. We were warned about the price of food, so we were prepared but we still found some things a little excessive. The resort would really benefit from a nice fresh sandwich bar or some more options for lighter meals.

TravelOnline Response

Thanks for your valuable feedback. Unfortunately due to sourcing fresh produce the meals can be a little higher in Fiji. We are pleased to hear you loved the resort.

Overall
Value
Location
Room
Service
Dining

excellent

Went along with my three teenagers, will definately return.

Overall
Value
Location
Room
Service
Dining

Amazing family holiday

We just arrived home from eight nights at the Shangri La Fijian and can't wait to return. Our family our four comfortably stayed in a Delux Ocean View room which has incredible views over the reef, and the breaking waves of the Pacific Ocean in the distance. Although there was a walk of about 5 - 7 mins to get to the Lagoon Pool and restaurants, we appreciated the manditory excercise given the amount of delicious food we were eating all day and night. The Little Chiefs Kids Club was really enjoyed my our boys (6 & 8), who loved the variety of activities on offer. The Chi Spa is a must for mums and dads! I would highly recommend this resort as the perfect place for a well earned family vacation!

Overall
Value
Location
Room
Service
Dining

great

food was expensive but facility was amazing

Overall
Value
Location
Room
Service
Dining

We had a great time, would highly recommend the resort, all the staff were very friendly and the most beautiful and humble people

Loved the resort, loved the staff. The rooms and the resort in general were kept in immaculate condition. Would highly recommend and would definitely go back.

Overall
Value
Location
Room
Service
Dining

Shangri La Sept 2015

We had a lovely stay at The Shangri La , the resort is huge and lots of options for dining although they could do with some improvement , the prices are very overpriced and the quality of the food was not that great. the resort is lovely , The Chi Spa is just amazing and its just like another world when you go in for your massage! staff and grounds are lovely. We are used to smaller resorts that everyone knows each other and by your first name but this lacked that here I suppose because its so big but overall I would recommend the resort.

Overall
Value
Location
Room
Service
Dining

Plenty to do

Great for teenage families. Plenty to keep them occupied. Would definitely stay here again. Can recommend the village tour and lunch to Sigatoka.

Overall
Value
Location
Room
Service
Dining

A great stay!

We returned for our 10 year wedding anniversary after being married here 10 years ago! It was made very special by having flowers and wine delivered and the service received for our special dinner.

Overall
Value
Location
Room
Service
Dining

Swaying palm trees, turquoise water and sunny skies

Location of resort was stunning and lots of amenities and facilities for families including two superb family friendly pools, a wonderfully calm beach for swimming and playing in the sand and a fabulous kids club and playground. Day Spa was a lovely indulgence at the end of the stay and the treatment and treatment room was really special. Beach side massages also a lovely treat. Enjoyed the free water sports as well. Food was probably the major let down of the stay. Not enough choice around the pool. Did enjoy the theme dining including Polynesian dance show and BBQ nights. Food costs mid-Australian prices so budget accordingly for lunch, dinner, drinks and snacks. Not much outside resort but a few areas worth exploring like Sigatoka via the Coral Coast Railway, Kula Eco Park etc.
All in all an enjoyable, relaxing and warm break after a long cold winter in Melbourne!

Overall
Value
Location
Room
Service
Dining

Holiday for our family

Our stay at Shangri La was as we expected, as a family - 8 of us. Nice quiet superior ocean view rooms, was a big plus and we enjoyed the long walks to the central areas. Apart from windy weather every day, we had lovely fine sunny days, which enabled us to enjoy the pools and beach areas. Tennis and put put golf were enjoyed too.
We tried all the restaurants for dinner at night. Except for the Lagoon Restaurant buffet, the table service was dreadful. We would be seated at dinner opening hour of 6pm, and would wait up to 1 and a half hours after ordering, for our meals to arrive.
We ate at the Beach Bar & Grill one night only, and decided we would not go there again. We waited 1 hour and a half hours for delivery of meals. 7 out of the 8 in our group, did not receive the correct meals and steaks were either under cooked or over cooked. I would not recommend anyone to eat at this restaurant. It needs a shake-up.
The Fijian people were very friendly and helpful in all other areas of the resort. We would recommend the Shangri La resort to others.

Overall
Value
Location
Room
Service
Dining

Awesome Family Holiday

We had the best time at Shangri-La they are all so friendly. My daughter is coeliac and the chefs were absolutely amazing. We will be returning.

Overall
Value
Location
Room
Service
Dining

Fabulous

Great spot the staff are friendly and Kids club has plenty of activities

Overall
Value
Location
Room
Service
Dining

Great fun and relaxing but expensive!

We have just returned from our honeymoon. Its a very family orientated resort. Great facilities, amazing views of the ocean and lagoon. People were lovely, but the food and beverage service was very slow, the resort buildings are looking tired and will soon need some repairs. Room was lovely.
Resort is a no cash resort, so everything is booked to your room, which is really handy. But be careful there is a 3% surcharge on your final bill for using any card to pay.

Overall
Value
Location
Room
Service
Dining

Great family holiday destination

The hotel is a bit tired and needs a lift, but the pools and beach are great - especially for children. We had a ground floor room, near the coral pool which was great. It was a bit of a walk to the main kids pool and little chiefs club - so it was quieter, more relaxing but still had a pool close by and grass area for kids to play outside.
The staff are fabulous! Service is a bit slow but once I relaxed into holiday mode it was fine. The staff are lovely, very welcoming and the nannies are wonderful and warm to the children. The little chiefs club is perfect.
The food at the hotel is average and basically Sydney prices. The Pizzas were good and a wide selection on the buffet. Takali (the Asian restarunt) was definitely the best (kids don't eat free though - good for an adults dinner). Cocktails - especially at happy hour! - were good.
Overall, a really good family holiday. It's not five star Shangrila - but perfect for a reasonably priced family holiday with good facilities.

Overall
Value
Location
Room
Service
Dining

Great experience for kids

We had a ball, the kids really loved the people. culture and everything about the resort. The resort staff were amazing, they were great with the kids and nothing was a problem for them. The food was wonderful but it was hard to find something really simple and inexpensive for the kids, especially with a fussy eater. The organised activities were brilliant, Mun did a great job, his tours and events were so much fun, he thought of everything, and made us all feel special. We got to experience so many things that our kids will remember for a lifetime, and gave them some real perspective on how others live. Our rooms were good, perfect location, ground floor, overlooking the pool and the lagoon, everything we needed was there. As a family we would go back and definitely recommend to any one with kids.

Overall
Value
Location
Room
Service
Dining

Nice relaxing holiday with great service

Very nice resort with plenty of things to do for everyone. Kids had a great time!

Overall
Value
Location
Room
Service
Dining

Perfect Paradise

Everything was perfect from the Staff servicing the room (Maree) and around the resort to the postcard views everyday. Only reason I marked room down was a bit small for a family, we had one child but would be very crammed with two children and two adults. The room was in the perfect location overlooking the lagoon, so I was very impressed with that. Dining I marked down only because my daughter is gluten and dairy free which I found a little difficult. The resort and nearby restaurants did cater for gluten free but the lack of ingredients listed or Staff familiar with ingredients in the products was difficult to be 100% sure I was giving her food that was free from dairy as well as gluten. Staff at the restaurants were wonderful and the food that we had was really good quality. Buffet breakfast was really great with so many choices. Kids club staff were fantastic with my daughter and we really enjoyed the mini golf as a family. So many things to do the resort was excellent for a family.

Overall
Value
Location
Room
Service
Dining

great place

Loved it .Friendly lovely pleasant people will return

Overall
Value
Location
Room
Service
Dining

Excellent

The only problem was the internet we couldn't get it in our rooms. The resort was excellent we will go back there

Overall
Value
Location
Room
Service
Dining

A really beautiful place and lots for kids to do!

Could not have asked for a more beautiful place to go on holidays. Resort staff are very friendly people and are great with Kids. Our 5 kids had a great holiday. The only down side food very over priced!

Overall
Value
Location
Room
Service
Dining

Paradise

Beautiful spot on the Ocean, fantastic facilities. Great spot for families or singles.

Overall
Value
Location
Room
Service
Dining

Fijian staff were fantastic

Fijian staff were fantastic as a older couple we found it noisy with a lot of young children around
we didn't realise it had a no cash policy

Overall
Value
Location
Room
Service
Dining

Paradise

Our second trip to this wonderful resort. Meals are good but do try Gekos across the road at night. Tomlus is a must for a not so pricy meal option. Just grab a cab. Remember sit back and enjoy fiji time at this resort take your time nothing is done in a hurry. Enjoy the culture and the people are amazing, make friends with the staff and they will make your stay extra special.

Overall
Value
Location
Room
Service
Dining

Amazing people amazing place

Can't rate it highly enough miss the people and the place already vinaka fiji

Overall
Value
Location
Room
Service
Dining

A fabulous family holiday!

We had a wonderful time staying at the Shangri-La Fijian Resort and Spa. I would like to thank Mun who went out of his way to provide a very special experience for my family at the Marau Village night. It was my daughter's 6th birthday and he organised for the fire dancers and all the guests to sing her happy birthday and then presented her with a birthday cake. She was so surprised and said it was "the best birthday ever"!

Overall
Value
Location
Room
Service
Dining

Still a good resort

Breakfast buffet and adult only sections fantastic - local seafood and beer good value - wine expensive and staff really are excellent. Coral wing needs a shuttle bus service and maybe some extra sound proofing of rooms but overall as good as our 1st visit 18 years ago.

Overall
Value
Location
Room
Service
Dining

Restuarant near adults only pool

Really enjoyed going to restaurant near adults only pool. Here every morning the freshly made omeletes and dinner headed by Litia were fantastic

Overall
Value
Location
Room
Service
Dining

Relaxing,

Great for kids. Quite a drive from the airport

Overall
Value
Location
Room
Service
Dining

Family friendly

A very good location and hotel for anyone traveling with small children.

Overall
Value
Location
Room
Service
Dining

Fantastic

Had a fantastic time, staff were so friendly and the buffet was great. Had a trip to the waterfalls which was good. Stayed here for our wedding anniversary and booked a private Bure for the night it was all fantastic. Had a couple of treatments in the chi Spa and that was just wonderful and relaxing. Exellent holiday.

Overall
Value
Location
Room
Service
Dining

Disappointing

Expensive and food wasn't very good.

Overall
Value
Location
Room
Service
Dining

Fantastic family holiday.

Friendly relaxing environment for a family holiday. Beautiful beach, pool & gardens. Lots of room to enjoy the sun or kick a ball. Lovely helpful curious staff. What more could you ask for!

Overall
Value
Location
Room
Service
Dining

Fiji

Great family vacation. Just remember to have a little patience....."Fiji time".

Overall
Value
Location
Room
Service
Dining

Lovely break in beautiful Fiji

This was our second stay at the Shangri-la. Our first was in 2012. There have been some improvements which we really liked. We stayed in early July for 10 nights in a Family Ocean View Room. Loved the location (room 440). Great position with stunning sunsets. The lawn area is perfect for children to play.
The rooms are dated but we found them to be clean and very functional for our family of five.
We dined at most restaurants. Gave the buffet lunch/dinner restaurant a miss through simply because we aren't fans of buffet dinners. We loved the fact that pizzas are now served pool side. A far better option than having to sit at a restaurant for lunch. Pizzas were also delivered through room service. The prices are up there, but if the funds go back into jobs for the locals, we are happy with that.
The kids club was great for all our kids aged 8, 7 and 7. The staff were friendly and most accommodating, offering to bring them back to our room when requested. The evening movie sessions were a hit with our kids.
One thing that was really disappointing about the resort was the fact that sunlounge booking is tolerated. We understand that hogging seats is a universal problem by inconsiderate hotel guests. Lounge seats were booked well before 8 am in the morning. There should be a policy of collecting random items left on seats. Not fair for guests attempting to do the right thing. One person had reserved 8 lounge seats for friends who had not even arrived at the resort!
We loved our stay and will recommend it to others, possibly not over the school holiday period through!!

Overall
Value
Location
Room
Service
Dining

Great honeymoon

We stayed for our honeymoon and it was great. Our room was secluded from the rest of the resort and very peaceful.

Overall
Value
Location
Room
Service
Dining

We had a great holiday. lovely people

The bathroom especially could have been a lot cleaner, and the pillows were not good at all.

Overall
Value
Location
Room
Service
Dining

Great place but not good service

There was not enough staff to take food or drink orders at all restaurants and the staff were very unorganised

Overall
Value
Location
Room
Service
Dining

Amazing family time

Great resort ...loved every minute of our stay here..cannot recommend it highly enough. Great for kids and adults.

Overall
Value
Location
Room
Service
Dining

Fantastic Resort. Enjoyed every moment we had at the ShangriLa.

Everyone was very friendly and went out of their way to make our holiday fantastic.

Overall
Value
Location
Room
Service
Dining

Lovely home away from home

Lovely place, but the charges are insanely expensive for food. Food itself was good just felt very overpriced. Would be nice if you could hire watersport equipment for longer free of charge.

As a family with very young children, it would have been great if our room could have been closer to the restaurants and pool and beach area, it felt quite far away from everything, and walking with toddlers takes forever.

Overall
Value
Location
Room
Service
Dining

Enjoyed the 6 days

Some meals of the venue very ordinary and not good value for money.

Overall
Value
Location
Room
Service
Dining

Best holiday ever

Thank you so much for a fantastic holiday. We fell in love with the place and the people of Fiji. Vinaka

Overall
Value
Location
Room
Service
Dining

Very enjoyable stay

My wife and I stayed at the ShangriLa from 17/7 to 24/7 and had a very enjoyable time there. The general service was very good although housekeeping could improve - our room was not done until 3 pm on one occasion. Food at the restaurants was of a good standard but also overpriced. Breakfast was generally varied and I must commend the waiting staff as they were always ready to help. The resort is in a good location with a beach to swim in even at low tide - that's a serious bonus on the Coral Coast. The tours were also well organised. Overall, we will go back to that hotel as it represents good quality at a reasonable price.

Overall
Value
Location
Room
Service
Dining

great time

My wife and I spent a week at this resort and thoroughly enjoyed our time there. The all day swim was fantastic as at other resorts on the coral coast you can only swim at high tide. The food in the resort restaurants was quite expensive and not of great quality. The staff was always willing to assist and welcoming. Housekeeping could be improved at times. Generally though we would recommend this hotel to our family and friends. Cheers

Overall
Value
Location
Room
Service
Dining

Great stay

Really loved the cleanliness and accessibility of Shangrila - it was a fantastic place to stay with beautiful facilities.
People were lovely and particularly loved Manu in the Buffet in the evening and Marley was absolutely amazing with my rugby boys.
Only down side was that it was extremely expensive for the restaurants if you ate outside of the buffet.

Overall
Value
Location
Room
Service
Dining

Fantastic holiday !!

Didn't want to come home !! The people are just beautiful, and could not do enough for you. The food can be on the expensive side when paying for a family of 5.

Overall
Value
Location
Room
Service
Dining

A wonderful resort for families.

Coming to the Shangri-la feels like coming home. The staff are warm and friendly. Beautiful sunsets. A great place for families. Take them to the disco for a dance and create lovely memories. Awesome breakfast buffet but expensive for other food...no cheap options. But will always recommend as so special.

Overall
Value
Location
Room
Service
Dining

Paradise

We have stayed on Denarau island before but found the coral coast better because of the access and usability of the coast. Snorkeling straight from the beach and much better water activities. Gorgeous setting well set out and the staff were all so friendly, caring and helpful. We had a ball!

Overall
Value
Location
Room
Service
Dining

Great for families

We had a lovely stay at the Shangri-la Fijian. It was friendly, there were many things for children to do and you could swim straight out from the beach (the corals were just about 100m) out. Compared to the resorts in Denarau Island, the beaches and the snorkeling were much better. The food were not cheap, but if you had kids, the kids eat free makes it more affordable. Overall, we had a great time, and we would definitely recommend it for families.

Overall
Value
Location
Room
Service
Dining

Family orientated resort.

We obtained a bargain package to this resort. Advise upgrading to oceanview room as they are renovated and especially if you are traveling as a Couple. A lot quieter. Quite expensive to eat and drink as expected at 5 star resort. Overall we had a lovely relaxing time. Great adults only breakfast.

Overall
Value
Location
Room
Service
Dining

Relaxing, flexible and a beautiful location.

A very beautiful location with stress-free staff who are ever friendly and ever obliging. Whether it be adults only or an entire family, the Shangri La is perfect. Paradise :-)

Overall
Value
Location
Room
Service
Dining

Awesome property

Very child friendly awesome property. Staff are brilliant and we will be coming back with friends and family. Special mention of Mun, one of the staff, simply brilliant!!

Overall
Value
Location
Room
Service
Dining

Relaxing

Very friendly and helpful staff.

Overall
Value
Location
Room
Service
Dining

well maintained and service was superb

We had a great holiday and were very impressed with level of service and the overall condition of the property, thought around the pool areas could maybe do with a uplift but still very nice. Our room was great and a good size. Was clean and well fitted out.
Over all very pleased and would definitely return.

Overall
Value
Location
Room
Service
Dining

Awesome

Can't wait to do it again it's great for all.

Overall
Value
Location
Room
Service
Dining

Family Fun

We spent an enjoyable week with our 2 kids (11 & 13 years old) in a lagoon view room. We all loved the resort, the staff were great and there was plenty to do, even on rainy days. Would definitely go back again.

Overall
Value
Location
Room
Service
Dining

Great Hotel

Great Hotel, Lovely Staff

Overall
Value