Overall we could not complain, had a lovely holiday, staff were very pleasant and couldn't do enough for us. Room was average, quite large, but the usual problems with toilets in Bali and towels were not the best, couldn't use more than once. Problem with our room to start, had to stay first night in another room then move to our pool access room the next day, overbooking. Very quiet hotel, nicely maintained gardens. Not many people, mainly Russians, had the place to ourselves most times.