Ratings are averaged based on 5 reviews.
This is a great hotel, with amazingly friendly staff and very good amenities. However with a few little changes this could be an amazing hotel. Towels were not white and smelt even when replaced. There was no information on where you could get pool towels so we had to use our own room ones or none at all. These are only little things but. On the plus side, housekeeping always did an awesome job cleaning the room whilst we were out and the staff were always happy and friendly. Location is a little out of the way but once you know your way it is only a few minutes walk to shopping or great dining options. I would definitely stay here again and if those little things were fixed this would be a five star rating.
Great for families, very clean, 3 large pools, kids play centre- overall highly recommended
Next time would definitely book a lagoon view room instead of pool view room
We just spent 10 beautiful nights at the Four Points by Sheraton, in a delux pool access room, nothing short of amazing. Service, comfortable bed, lagoon pool awesome. My only disappointment was the breakfast....over cooked eggs, very little selection and dreadful coffee, but other than that a truely fantastic place to stay. Thank you Four points xx
I have stayed at this hotel twice and it is one of the best i have stayed at in Bali. Will definatly be staying here again