Four Points by Sheraton Bali, Kuta Reviews

Rating Overview

4.3/5
Overall
4.7
Value
4
Location
4.2
Room
4.9
Service
4.3
Dining

Ratings are averaged based on 9 reviews.

Customer Reviews

Fantastic Hotel

I would like to commend this hotel from the minute we arrived to the warmth and friendliness shown by ALL staff. The breakfast was amazing with something for everyone which changed on a daily basis. The location was very central which meant we could walk everywhere. We will definitely stay here again - that says it all.

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Great

The staff were very friendly. Nice place to stay.
The day spa do an amazing fresh food facial.

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Not bad.

A nice enough hotel, very loud. Staff struggled to understand requests sometimes but were very helpful overall.

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We enjoyed ourselves in Bali. Thank you

The staff were great, the breakfast dining was excellent, the place was very clean and quite inside our room. The bed was large and very comfortable.
The only negative was the room was a little small for 14 nights. We had to ask for a second chair to sit on (all rooms seemed to only have one chair). Both chairs only just fitted on the balcony and there was no place to layout our cloths.

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Great resort but just short of perfect

This is a great hotel, with amazingly friendly staff and very good amenities. However with a few little changes this could be an amazing hotel. Towels were not white and smelt even when replaced. There was no information on where you could get pool towels so we had to use our own room ones or none at all. These are only little things but. On the plus side, housekeeping always did an awesome job cleaning the room whilst we were out and the staff were always happy and friendly. Location is a little out of the way but once you know your way it is only a few minutes walk to shopping or great dining options. I would definitely stay here again and if those little things were fixed this would be a five star rating.

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Awesome customer service, great hotel

Great for families, very clean, 3 large pools, kids play centre- overall highly recommended

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Very relaxing

Next time would definitely book a lagoon view room instead of pool view room

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Fantastic

We just spent 10 beautiful nights at the Four Points by Sheraton, in a delux pool access room, nothing short of amazing. Service, comfortable bed, lagoon pool awesome. My only disappointment was the breakfast....over cooked eggs, very little selection and dreadful coffee, but other than that a truely fantastic place to stay. Thank you Four points xx

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Lovely hotel and staff. Location is great

I have stayed at this hotel twice and it is one of the best i have stayed at in Bali. Will definatly be staying here again

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