Before You Go FAQs

When is the best time to go?

Although there isn’t a bad time to visit Vanuatu, best time to visit Vanuatu is from April to October when the weather is warm and sunny but less humid and therefore more comfortable. February and the earlier months of the year tend of offer the best deals as the tourist trade is a little slower.

Is getting to Vanuatu easy?

Vanuatu is approximately 4 hours by plane from Australia’s east coast, making getting to Vanuatu easy. International flights arrive in Port Vila on the island of Efate, with taxis and shuttle transfers available to mainland resorts. There are also transfer options for Espiritu Santo and Tanna Island.

How do I get around Vanuatu?

Getting around Vanuatu is easy thanks to metered taxis and bus services which offer cheap transport on a frequent but not timetabled schedule. Metered taxis are everywhere with some offering fixed rates or commonly, comparable rates to the buses. Mini buses can be flagged down and identified by the letter 'B' next to the front licence plate.

Can I hire a car in Vanuatu?

Car hire is available in Vanuatu however it is mostly unnecessary as the islands are compact and easily navigated on foot, by hiring a bicycle or by jumping on a taxi or bus. These are much more affordable options.

Is Vanuatu a good destination to take children?

Although there are child-friendly options in Vanuatu, it’s not specifically a family oriented holiday destination as such. The local people are very genuine and caring and the short flight from Australia is attractive for those travelling which children, however there are not as many resorts with kids clubs or child-friendly facilities. There are however a number of self-catering accommodation options which are ideal for families and tend to be smaller, more unique properties.

Are things expensive once I arrive in Vanuatu?

While Vanuatu isn’t considered expensive it’s also not considered as ‘cheap’. Australian visitors can expect to pay similar prices for food and drink as they would back home. One benefit of Vanuatu is the great range of self-catering accommodation and the number of markets and supermarkets (in the main street of Port Vila) which can save you money on dining out.

Is there any special clothing or equipment I should take?

If you plan on exploring the crystal clear waters and colourful coral reefs of beautiful Vanuatu we recommend bringing some reef shoes to protect your feet from potentially sharp coral. If you are staying at Hideaway Island Resort then reef shoes are a must.

Do they have ATMs and can I use my credit card?

Most resorts accept major credit cards and ATMs are available in the main street of Port Vila. There are also money exchange services on the main street of Port Vila, with ANZ, Bank of Hawaii Vanuatu, Westpac and the National Bank of Vanuatu available 8.30am to 3.00pm Monday to Friday. The National Bank of Vanuatu's airport office is open for all flight arrivals. AMEX is no longer accepted for payment

What is the currency in Vanuatu?

The currency in Vanuatu is Vatu which is worth approximately 12 Australian cents. 1 Australian dollar equals approximately 80 vatu. A trip around town on the bus costs approximately 100 vatu or AUD$1.20.

Do I need to tip in Vanuatu?

No. Tipping or bargaining goes against local tradition with a smile or a simple 'thank you' considered tip enough.

Are there any restrictions on buying alcohol in Vanuatu?

Yes. On Sundays you will be unable to purchase alcohol unless you are eating in a bar or restaurant.

Do I need a passport and visa?

Australian travellers require a passport to enter Vanuatu however it must be valid for at least six months after your return to your country of origin. Most visitors who intend to stay for less than 30 days do not require a visa. It is a traveller's responsibility to have all documentation in order prior to departure.

Can I use my phone and internet?

Most Vanuatu resorts offer internet access including WiFi which you can connect to on your own device. Vanuatu has worldwide satellite communications, 24 hour telephone, fax, email and web access with phone, telex and fax at the post office and resorts and an Internet café in the main street. In order to use your own mobile phone in Vanuatu you will need to check with your network provider for your roaming status before travelling.

Can I use my normal electrical plugs in Vanuatu?

Yes. Similar to Australia and New Zealand, Vanuatu runs on 230V, three pronged plugs while some resorts have 110V for electric shavers.

Do I need travel insurance?

Even if you’re not travelling too far from home, you should always take out travel insurance especially when you’re travelling overseas. Even if you’re in good health and won’t be taking part in any adventurous activities, you’ll still need cover against accident, illness or injury. You’ll also be covered for acts of nature, lost or stolen luggage and in the event you are unable to travel so it’s well worth your peace of mind.