Warwick Le Lagon Vanuatu Reviews

Warwick Le Lagon Vanuatu Packages

Warwick Le Lagon Vanuatu

Overall: 4.4 out of 5


Value
84%
Location
94%
Room
86%
Service
90%
Dining
84%

Most guests recommend for "everybody" (51 reviews)


4.4/5
Overall
4.2
Value
4.7
Location
4.3
Room
4.5
Service
4.2
Dining

Ratings are averaged based on 89 reviews.

Customer Reviews (89)

Location

Although the resort is a little dated you could not beat the location

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Enjoyable stay

We couldn't fault the Warwick for comfort
or cleanliness.  The staff were somewhat uninterested . It took 3 hrs post check in to receive our luggage and we only got because we asked where it was .
Meals were abundant the all inclusive package was great value - so much food . We will stay there again . 

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Staff were lovely, hotel needs a refurb

So the hotel looked good from the approach, but sadly went a bit downhill from there. It's rated as 4 to 5 star across various websites but I think it's more like a 3 star hotel. Unfortunately the cyclone in March 2023 devastated the island and ruined all their crops, there is very little fresh fruit anywhere on the island. The buffet breakfast was reasonably extensive but the hot food was only lukewarm at best and cold in most cases - every day. The bain marie's appeared to be turned off most of the time. We had the restaurant buffet the first night but then ate at Umaiya just outside the hotel grounds most nights. Hotel buffet dinner was 6pm-9pm but one night we dined there, they ran out of several items by 7.15pm.
Our room was spacious but needs a serious refurb. We had broken light fittings, the aircon was set at a very cold 20 degrees which was OK during the day but too cold at night. The aircon remote wasn't connected to the unit so we weren't able to change the temperature or turn it off. The beds were reasonably comfortable.
The pool area was great, ample sunbeds, most with shade. The hotel grounds were a bit unkempt, weeds growing everywhere but there was a big crew of gardeners came in 2 days before we left as they gear up for the Australian school holidays and main summer season and it did look a lot better.
The staff were lovely, very helpful and smiling all the time. There are several activities each day but you have to go and check the noticeboard for these. Would be better if a flyer listing following days activities could be placed in each room when cleaned. Snorkelling is better at high tide so be aware of tide times. We heard at the end of our holiday the water sports crew ran snorkelling tours out to the reef but we hadn't seen anything anywhere in the hotel about that so were a bit disappointed not to have known. Massages we had at the spa were pretty good.
I'm not sure how much impact the March cyclone is still having, trying to give benefit of the doubt for all my grumbles. We spoke to a few people that stayed in other hotels on the island last year and they said the standard was similar so I don't think the state of Warwick Le Lagon is specific to that hotel.
In summary - visit after the school holidays (if holiday time is flexible).
Buy duty free in Port Vila as it's much cheaper than Australian duty free. Duty free at Port Vila airport has less choice than in the duty free shops in Port Vila.
Buy a SIM card for internet at Port Vila airport, the hotel wifi is very expensive ($130 for 1 week, 3 devices).
Get local buses into Port Vila (VTU150 / $2 each) rather than taxis from the hotel.

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Absolutely Amazing

The resort's layout is wonderful - exactly what you want for an Island holiday. It has lots of activities to keep you entertained without leaving the resort. There are other restaurants close by as well so you have lots of dining options. It is easy to get transport directly from the resort for wherever you wish to go. The rooms were spacious and beds were very comfortable. The best feature about the resort is the staff - everyone staff member is so friendly and helpful and they make you feel so welcome. The buffet breakfast was fantastic with great variety. We loved our stay here and would definitely stay again if we return to Vanuatu!

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First time visitor

On arrival we were made to feel welcomed. On first sight we were impressed. The pools looked amazing. The weather was cooler than expected and it would have been nice to have the spa heated. The location was excellent and easy to get around. It was a shame there was no courtesy bus to take you into town.
The room was comfortable but bed noisy. On each roll over it was very nosy. No room service menu until the last day. The breakfast was excellent but the dinners could have had more variety. Very expensive for what you got.
Limited night time activities. On things that were promoted some were canceled without notice.
Yvonne our house keeper did a fantastic job.
Needed more variety for water sports maybe a wind surfer or paddle boats.
There is no souvenirs or general shop to buy gifts or snacks.

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Everything was comfortable

The staff were outstanding very friendly and helpful. It must be the way of the people as everywhere we went everyone seemed to be in good sprits.

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Comfortable retreat

Rooms were clean and comfortable if a little dated. Wi-Fi is very expensive, and cell service is patchy at best in the room area, though fine in the main part of the resort. Included food and beverages were good value, and there was enough variety to make sure you didn't need to eat the same thing twice. The highlight of our stay was meeting Graham. He was absolutely amazing, nothing was too much effort for him. As someone with a disability, I sometimes need a little extra help to participate in activities. Graham went out of his way to make sure I was always included. While all the staff were friendly and welcoming, he definitely made our visit. Overall, we definitely enjoyed our stay, and would love to return someday.

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A nice place to stay

The resort was nice to stay at. The kids enjoyed the variety of pools. The meals offered were reasonable, but there wasn't a huge lot of variety (and no dining options withing walking distance nearby). There was a bit of a language barrier ('yes's and nods and then things not followed through - for example, trying to book a massage, told it was booked, only to rock up and no booking and they weren't able to accommodate). When we checked in some things weren't shown to us, so we had to go hunting to find them (e.g., gym, even though we walked past it when checking in). All in all it was a good stay.

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Great experience - a resort to return to!

Best kids club ever! Super friendly staff, rooms very well spaced out from another for privacy, Min 5 amazing pools! What an experience.

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Amazing Place - We'll Be Back!

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Warrick Le Lagoon

The Resort was awesome great time had by our family.

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Relaxing family holiday

Thank you to the friendly and helpful staff at Warwick La Lagon! Highly recommend a visit to this holiday accommodation. Great value for families as kids stay and eat for free.

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Really enjoyed our stay.

Really enjoyed our stay. The staff were very friendly and helpful. Great food choices, lots to do.

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good

Nice food.

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Relaxing.

Very relaxing, great rooms and friendly staff.

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great family holiday

Very relaxed vibes and enjoyable surrounds. The Lagoon view room had a lovely big balcony with lovely view.

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A great resort in beautiful place. Some things are a little tired, and an overhaul of some sports equipment and a room refurb would help

A great resort in an absolutely stunning place. . I personally loved it all a little unpolished, and just loved the country and it's people. Being surrounded by the golf course at the Warrick Le Lagon, made us feel like we were in the country by the sea, and had many an evening lying up and staring at the stars with the kids. We'll be back!!

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Great place with great service

Our stay was awesome, the staff are all so helpful and Belinda at the tour desk organised all our day trips for us.

There aren’t many options for gluten free food but it’s still possible to eat there. The buffet was great and all the themed dinners and night time activities were amazing!

Will definitely stay here again!

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Warwick

The Warwick was a beautiful place to stay. The grounds were amazing and the location just superb. The staff are very friendly and helpful. The rooms we stayed in were a bungalow type villa, it is small but are clean and tidy. The water sport activities at the Warwick were great fun and plenty of things to do. Food overall is average, that’s all of Vanuatu, though the teppanyaki restaurant at the Warwick was delicious. It is definitely not a cheap holiday, food and drinks more expensive than Australia but the experience was awesome. So much to see and a beautiful paradise.

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Book your stay today

A really great stay and wouldn't hesitate in recommending others to stay there in the future

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Very relaxing. Staff are wonderful.

The resort and grounds very well kept. Facilities excellent. Drinks a touch expensive.

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Lovely place, lovely people

We have stayed here 5 times over the last 40 years and are never disappointed. This is our "go to" for the best RNR!

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Great holiday shame about the service

My second time at the Warick le lagon. This place is excellent and the wild ginger restaurant food was amazing. The service however has dropped of from my last visit.

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Beautiful

The room is comfortable the view was nice
Dinner prices and bar prices some what expensive but thats to be expected in a resort but the people and staff are beautiful and service is amazing

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Good

Rooms are a bit tired but who's ever in their room - not us. We went on lots of outside tours which were great. This resort is great but a few tweaks and it would be even better.

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Great stay

The resort was beautiful the people are friendly the only thing is there is no wi-fi and a guest laundry otherwise it would be perfect 5 stars.

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Lovely resort with everything

We recently stayed here with 11 adults & 9 children & we had the very best time. the resort was clean & well maintained. Our garden villa was perfect with our kids allowing them to run around the gardens & have plenty of room to move. the food was absolutely amazing. we did not have one bad meal. all the staff were attentive & helpful. Its a lovely location & not far from the town. would highly recommend this resort to everyone.

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Family Holiday

Very much enjoyed the warwick Le lagon, The staff where very helpfull and more than happy to go out of there way to help in any way. Thank you and we all really enjoyed our expierance in vanuatu.

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Perfect!

Hubby and I just got back from 7 nights here and we had an absolute ball! Staff are so friendly and helpful and the location is perfect if you want to escape from the rat race but is also not too far from town. We'll be back!

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We enjoyed it so much we extended our stay

Le legon is a great resort we always tend to come back here. The pool bar stays open till 9:30 if that's your thing, but that of course means the pools open until late which the kids love. The service is not always the quickest but thats what you get in Vanuatu where everyone is so laid back. Vanuatu gives Fiji time a new meaning everything is chilled out. Great place to visit we would definately be going back again. Just be careful if you catch a taxi from the hotel as drivers may have had some Kava which makes them tired got to watch they don't fall asleep on you. There aren't many options the bus drivers around aren't much better.

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Excellent

Extremely happy with this resort. Would highly recommend.

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Awesome

Had a great time. Staff are just lovely and nothing to much trouble. Would like free Wi-Fi as most places now offer. Will definitely be back as we were married in Port Vila 25yrs ago.

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It was what we expected and we had a great time

Would recommend the warwick, a credit to the management and staff

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Relaxation plus!

Loved Warwick Le Lagon! Second time we have been there and were again pleased with our choice. Staff are friendly, service may be slow on the odd occasion but generally timely and always with a smile! The staff were also great with the kids. Only compliant would be that the food in the buffet was often a little over cooked. Otherwise always plenty of options of yummy things to taste.

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First family trip overseas

We visited Vanuatu with our two daughters (7 and 9 years of age). This was their first trip overseas and we picked the perfect place. Warwick was wonderful, the pool was great, the food really lovely and always accessible. Adventure water sports were available as well as day spa and gold course. Staff are wonderful with children!

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A great resort particularly for families

Loved our stay at Warwick Le Lagon but we found the food at the resort was quite pricey, as is a lot of things in Vanuatu. The location, rooms and service were fantastic though.

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Relaxing and enjoyable

The staff were warm and helpful as well as patient. The location was lovely, we really enjoyed the pools and the outdoor sports available as well as facilities being available until late. The staff were gorgeous and Vanuatu was an interesting and surprising place for our first overseas family holiday. We were not keen on the dinner options at the resort. It would have been nice to have something in between pizza and the large and expensive buffet available. Wild Ginger's food was delicious but took over an hour which was difficult with children.

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Lovely Family Break

Warwick had great facilities for adults and kids. Lots of activities to do. Staff were nice and helpful. Loved the pool and swim-up pool bar. The Beauty spa is great. Would have liked Kids club to have more planned activities especially for boys.

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Great family resort!

Great family resort with amazing pool. Loved that kids eat free- made things very easy. Lagoon was lovely with so many starfish and we enjoyed the water activities!! Kids loved it and didn't want to come home!! Great water activities. Only negatives were that our accommodation and kids club looked a bit tired and our room was quite a walk away but it didn't hinder anything. Would definitely stay again!!

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Relax and Enjoy

Our holiday was a great way to relax and enjoy the Warwwick La Lagon Resort and Spa. The pool area and the water sport options for adults and kids was great. Fantastic weather with sunshine made it a perfect time for us as a family. Access to the many tours around the island with friendly staff offering assistance and the local people very happy to take time to look after our needs made it easy to explore many great sites like Blue Lagoon. Our tour guide on the day was terrific and made our day very exciting.
I would recommend Vanuatu and the Warwick to my friends and family and I hope to return to this lush tropical escape.
thank you.

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Very relaxing

Week not long enough - very friendly staff - nothing is too much trouble - extensive range on menus - rooms kept very clean - grounds / pool area / beach maintained beautifully

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Great facilities

Lots to do for families.

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A beautiful place

A beautiful place to stay and relax with then add the sight seeing and adventures of the rest of the country made for an enjoyable and great fun holiday.

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Paradise :)

Excellent kids club, beautiful location, relaxing pool area, delicious fruits and great staff

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A week in paradise!

Warwick Le Lagoon resort and spa was a very welcoming, family friendly and a very comfortable resort to stay in. The room was clean and tidy and the service at all areas of the resort was fantastic. Massages were great and the equipment we used were in very good condition - we sailed, kayaked, paddle board, snorkelled, and biked. We had the daily buffet breakfast in the mornings and it was very delicious, especially the stations where they make you your omelette to order. Location was great as it was opposite Erakor island where you could easily kayak or sail to explore. Also it was was just a short taxi ride into town to visit the local markets and shops. I really enjoyed the great hospitality the resort staff provided. Thank you for making our stay one we will never forget.

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Great for families

Warwick Le Lagon has a lot of things to occupy kids. The pools were really good as there is variety. Room was good and clean, but we had a lot of ants. Kids loved the kids club. Close enough to Port Vila to get drinks and snacks, which were much cheaper than the resort. Food was expensive but typical of a resort.

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Had a lovely time

Had a great time, the staff were lovely and fantastic. The food was really overpriced. Far cheaprer to catch a bus or taxi into town and eat out, but this encourages people to get out of the resort and spread the tourist dollar around. I know other couples we meet there did the same thing.

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Amazing

Wow this place is absolutely beautiful. Food was great service was prompt and the staff were very helpful.. definitely will be back. Room 109 was perfect location for my family.

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A beautiful & relaxing family holiday

Warwick Le Lagon resort & spa is in an excellent location within a short drive to Port Villa. The only down side is that you pay resort prices for food and drinks, however there is plenty of choice for food with the buffet.
The resort is very relaxing and caters well for families. The staff are very friendly and the resort is kept immaculate. We definitely recommend this resort.

TravelOnline Response

Thanks for your valuable feedback. Unfortunately due to sourcing fresh produce the meals can be a little higher in Vanuatu. We are pleased to hear you loved the resort

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Awesome service, amenities and food

everything was amazing. Will be returuning

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Review

Very pleasant, relaxing stay. Staff excellent. Some minor issues, probably due to still reparing facilities following cyclone. Had to change room because of lack of hot water.
Lack of food options. Could have snack service (eg sandwiches, rolls, pies). Dont always want full buffet every meal.

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Awesome resort

Hated the food in the buffet, was dry and over cooked so we had to go out every night. Also not a lot of lunch options

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Great Family Holiday

The Kids Club was great for the young ones (& parents) and the service was exemplerary!

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Warrick Le Lagon

A very relaxing resort with friendly staff, drinks and food were over priced at our resort. We found it a lot cheaper to eat & drink out . A very poor country struggling after Cyclone Pam but with friendly and resilient locals !!!!

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Lovely resort

Our family of five (3 children aged 5, 3 & 4 months) stayed at this beautiful resort, set in a great location with the lovely Erakor Island just a paddle away. The food was very good and well-received by the children. The array of complimentary water sport activities was excellent, including canoes, kayaks, stand-up paddleboards, although our favourite were the catamarans. We were upgraded to a fantastic little bungalow with splendid water view. The staff were all very friendly and helpful, consistent with the people of Vanuatu. Having been to Bali recently, I found Vanuatu better on pretty much every level. There were only a couple of things that weren't great. The main one for us was the much-touted kids' club, which was pretty disappointing (our kids lasted half-an-hour). Secondly, the twelve-hole golf course had stunning views with plenty of potential, but was a bit run down and tired. Finally, the lack of free WiFi wasn't a deal breaker, but the paid service was ridiculously expensive (about $125 for 7 days). All in all however, Warwick Le Lagon was a superb resort and I would definitely go there again.

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Family Holiday

Our week long stay was our second visit to Le Lagon. The resort is a great place to stay, just as enjoyable as the last time we stayed in 2007. The whole family had a great time.

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Great Time

Great place, very relaxing. Staff very friendly. Weather good. Lots to do. Grandson loved it.

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Great

The team in the cyclone were fantastic. It was a stressful time and the Manager and his team did a great job. I will be back and if there is another cyclone I will be staying at the Warwick Le Lagon. The food at the Ginger restaurant (sorry I can't remember the name) was outstanding!

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Exotic beautiful place!

Loved our stay from start to finish. Everything was extremely high standard and staff were great. Free upgrade was wonderful.

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Wonderful

We had a great time, and the kids club was really lovely. The kids couldn't wait to go each day!

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happy holidays

Very beautiful place, just the \"deluxe room\" was little old but very nice bathroom. The japanese restaurant is delicious and all the staff really friendly. Thanks for the good holiday !!!

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Fantastic hotel for families

Lovely hotel. Room was very spacious and clean. Staff very friendly and helpful. Excellent food and great kids club. Would highly recommend it.

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Enjoyable stay

We enjoyed our stay at Warwick Le Lagon. The staff were fantastic, The location & the activities were great. Accommodation was OK, if we went back we may upgrade. Definitely a good place for families & if down the track we were to go with family & grandchildren we would go to Warwick Le Lagon.

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Awesome Holiday

As we had stayed here last year also, it was great to see the staff that we had met on our first visit. The people of Vanuatu just can't seem to be able to do enough for people. I recommend Warwick Le Lagon to all. We will definately be going back again.

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Thoroughly relaxing and enjoyable

This was my second stay at Le lagon and equally as good. Would highly recommend to all! Love the people love the place.

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Tropical Paradise

We had a wonderful time staying at the Warwick Le Lagon Resort. The staff were all very friendly, polite and catered for all our needs and requests. It was very windy on most days at the resort, but we still managed to sun bake and enjoy all the non motorized equipment available to us. There are 3 pools and a hot spa all located in the same area but on different levels.The lake area adjoining the resort was perfect for using the canoes and catamarans. Snorkelling can be done in the deeper water, but the area is full of starfish so I would recommend reef shoes if you decide to walk in.

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Second Trip , still love it

This was our second time at Le Lagon and we will be back for the third. The resort and the people are fantastic and can not do enough for you. We had a wonderful time and this trip our son was married at the resort and they made as all feel like royalty.Thank you to everyone for making our holiday something we will never forget.

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Something for everyone

Beautiful grounds,friendly staff and everything is there.the snorkel safari with George from water sports is a must. Food at restaurant fantastic. If anything the tour desk could be a bit more informed on the brochures they have on hand- we got the best advice on tours from other guests.
This is definitely the place we will stay when we come back.

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Perfect location

My husband and I returned last Saturday evening from 7 days at Warwick Le Lagon Resort & Spa . Perfect location and great pool areas for adults and children. Altogether a lovely relaxing holiday. We ate a Wild Ginger 3 times and the food and service was wonderful. Also the buffet had lots of variety and food was delicious. Massage at Oasis Spa was very relaxing. The only bad thing was the internet charge of 1000 Vatu per hour.

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A great resort, well set out and fabulous staff

Would definitely recommend this resort and look to going back.

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Thank you

We had a fantastic stay at the Warwick Le Lagoon. Hopefully we will be back to visit.

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We loved it!

Paradise for couples and families! A great place to unwind and relax. Plenty to do IF you chose to leave the resort!

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Fantastic, relaxing, value for money

Would recommend this to anyone who likes a cultural difference, laid back holiday that doesn't require long distance flying. Can't wait to go back

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Very enjoyable

The staff and service was excellent. Facilities are great and the activities within the resort kept us busy. Definitely recommend to everybody. Very family friendly also. Food and drinks are pricey though but that wouldn't stop us from visiting again.

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vanuatu

what a wonderful place for our first overseas holiday just beautiful. staff very helpful

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Loved It

Great room and location, pools, food and service - not cheap but very enjoyable.

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Relaxing

Wonderful & relaxing atmosphere ! Kids absolutely loved Kids club & their Teacher Rita. Le lagoon has beautiful gardens & friendly staff. Would definitely recommend to anyone looking for a relaxing family getaway. Not only is the Resort fabulous but Vanuatu as a destination is worth the trip. Loved it !

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Excellent accommodation and lovely staff

It was an incredible experience and the resort and staff were excellent. We will be recommending it to everyone!!!!

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nice relaxing break

very friendly staff and excellent location, rooms need a little sprucing up

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Very enjoyable would like to have been longer

An extremely enjoyable holiday, will come again. Thankyou

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Wow

We had an absolute awesome time. The Staff are tremendous, couldn't do enough for us. Would recommend this venue to everybody. Planning to go back in 2 years time.

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mr albert

Great stay very hot at this time the music was way too loud and not everone is a regae fan but overall enjoyed the property.

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Relaxing but average service.

We stayed at Le Lagon for 8 days and we really enjoyed it for the most part but we did have a couple of issues with the service and our room conditions. ( a group of 8 in 3 rooms)
Firstly, the service was great from a couple of staff members (Joanne at reception and Timmy and James at the pool bar) but most of the other staff did not seem very happy in their job. Last year we went to Fiji and the staff there were all very happy doing what they were doing at it showed.
Also the rooms needed renovating in my opinion and their condition did not reflect the overall condition of the resort gardens and pool area which were excellent.
The dining was OK but again nothing like what we experienced at the Radisson in Fiji.
I may come back but if I do I will either expect better overall value or a cheaper price.

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Very good

Very good place for familiy holidays

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Our Stay at Le Lagon

Room was lovely and cleaned well each day. The pools and surrounding areas were well maintained and in a beautiful setting. The snorkling tour was good value, and being able to feed the fish added to the experience. The few problems we did experience (like no cables for the in-room DVD player and an over charge for dinner) were rectified by friendly staff. Being only a short taxi/bus ride into Port Villa the location is excellent if you want to dine in town rather than at the resort.

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Expectations met

The location for this resort is superb, and the kids facilities are awesome.

Don't expect a bali type holiday with all cost the same as in Australia. There is nothing cheap about vanuatu.

Spa massage for two people $400AU
Can of coke $5
Cocktails $14
Dinner at wild ginger for two $160+
Cadbury chocolate bar at supermarket $6

But the experience of vanuatu is beautiful, very relaxing and pleasant experience.

P.s forget asking for a late check-out. To have our check-out changed from 10am - 11am, they asked for $110AU.

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Thoroughly enjoyed it

We stayed at the Warwick only one week and it was beautiful. From the moment we walked into the foyer, escorted through the grounds and gardens, past the pool and restaurants then to our room we felt welcomed, relaxed and excited at the same time. The variety, choice and quality of the food was excellent, served by generously kind and experienced staff, that it was there pleasure to care for us. We should have stayed longer, and we will return. Thank you, we made a wise decision to invest in a holiday with you.

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Fantastic

Very good resort. Room quality good, pool area excellent. Taxi's cheap to go into town as we did not want to eat at Resort every night. Wild Ginger Restaurant excellent.

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Ideal location to de-stress

Needed a holiday very badly, big change-full year. This was the ideal location

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