Ratings are averaged based on 3 reviews.
Had been to Palm Cove 20 +years ago. It has changed, and not for the better. Could not recommend it to friends, as it has lost its character and charm. The hotel was good, but could have been anywhere in the world! Saved by a good swimming pool.
Staff were all fantastic, in particular Patricia who went above and beyond to help :)
All the staff were extremely helpful and friendly but would like to say a big thank you to Sam who made us feel like we were at home. we have 2 suggestions the first being that in the disabled toilet it would've been easier if there was a bit more room between the sink and the toilet. The other is to put something on the bottom of the wooden chair legs so when people in the room above drag the chair across the tiles at 3.30 am it doesn't wake others up. Overall we had a great time and will recommend the hotel. Thanks