Ratings are averaged based on 16 reviews.
Need to introduce free courtesy buses into Patong or Phuket for resort guests and the Front of house staff at the administration need to be more helpful, was disappointed that they did not put themselves out to help people. Restaurant staff, need to have a bit more English speaking skills as they didn't understand what we were talking about. Overall loved our experience at the Sunwing resort Bangtao Beach
This is a great resort but failed to give me my preferences that I emailed them. I asked for a room next to the pool and was put in a second story room, asked for a cot but there was no cot when I arrived. The staff were happy to move me to a room next to the pool, however I had to stay in the second story room for 4 days before the other was available. The staff are pretty nice but I think there is a bit of a communication barrier as they don't understand much English. The beach was great and Sunwing section was clean, the pools were clean and a lot of fun. Massages next to the beach were good and give great value for money (300 baht for 1 hour massage, around $12 aussie dollars) compared to the spa within Sunwing resort. Rooms were pretty tidy apart from a bit of mould in showers ect. Beds were super comfortable and huge! I wasn't woken by noise in the morning either which was great. Only noise that could be heard at night was if someone had fireworks on the beach which was fine as it wasn't that loud anyway. If you want to be next to the pool then ask to be in block 4 or 5 which are right next to one of the pools where you can swim up to the back door of your room. We stayed in the two bedroom room 4102 which I would recommend asking for but make sure they confirm it . Restaurant was very clean and everything seemed fresh however it was quite pricey but found that most of the food on phuket cost around that much. (Equivalent prices to australia.) The breakfast buffet was great with heaps of food and drinks to chose from.
Great resort for families and can give 4 stars.
Yumy food, friendly staff and quiet private beach
This resort has everything you need for a a good family holiday. Food is yum and staff is very friendly.
It is very good value for money.
Would definitely go back. Although the room entrance was behind staff access to maintenance area out the back which wasn't really inviting everything was excellent
Lovely place, probably better for families though. Approx 30min out of Patong. Great Buffett
Nice stay at this resort, especially recommended for famuly with kids, services generally good but some staffs can be not so friendly.
The local was amazing, the resort opened straight onto the beach. Bang Tao, is a quiet town, that has a slower pace than Patong. The resort pools were beautiful and clean. There were many pools, kids pools, a quiet adult pool and a water slide, which the kids loved. The gym had the best equipment, and they also have yoga and pilates classes. The restaurant is right on the beach. The buffet breakfast is one of the best, I've ever had. The lunch and dinner menu included both western and Thai food. We enjoyed the Thai food and ate in the resort a few times. But you can also walk up or down the beach to the many restaurants. Kids under 12 ate free with an adult meal.
We couldn't have had a better holiday. So relaxing, we didn't want to leave.
Recommended for families. Breakfast station needs fine tuning
Nothing was a drama - staff all friendly and helpful. ideal location for beach holiday and taxi distance to Patong
We had private pool access and loved it. The restaurant was directly at the beach and we had some spectacular sunsets while dinner. Food is quite acceptable.
The staff, except the reception, is not so professional but very friendly. Rooms are spaceful and clean.
The low season is good for couples without family.
Our stay was for 12 nights (end of October 2014) with 3 children aged 4,7 & 8. we found our rooms to be a great size (2 bed room) the three children fitted in the 2nd bed room with ease, the room was cleaned & freshened everyday! we walked about 10 steps to the nearest pool & maybe 100mtr to the dining area at the beach front. we liked the fact that Bangtao Beach was away from the hussle & bussle of the busy areas of Phuket, but for a short & cheap (25min) cab ride you are in Patong and right amongst it but then can go home to the peace of this beautiful family friendly resort where nothing was to much trouble.
Can not wait to go back!
We have just stayed at the sunwing for 12 days and had the most amazing time. We have 2 children(9 and 7) and went with friends who have 3 chidren (8,7 and 4) and you couldn't ask for anything more. Great rooms, amazing pools and all set on a beautiful beach aswell. The people are sooo friendly and couldn't help you enough. We had the buffet breakfast included and that was awesome, a great way to start everyday. also we had many lunches and dinners there which was beautiful food with more than enough to choose from and the kids ate free. Would definately recommend this place to other families travelling to Phuket.
Great holiday. Fantastic pools and great food.
An awesome resort that considers "families" to be the norm - with no extra charges for rollaway beds or breakfast for the kids. Good location, nice beach, great pools, good kids club, spacious room, comfy beds, nice restaurant, helpful and friendly staff. We have been twice and will go again. It is a lovely place to holiday with 3 children aged 6,4 and 2.
This was the perfect place for us to stay as a young family. It had everything that we needed and the staff were always friendly, helpful and understanding of our noisy offspring. Fantastic place for a family holiday.