Diamond Cliff Resort and Spa Reviews

Rating Overview

4.4/5
Overall
4.7
Value
4.4
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4.5
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4.6
Service
4
Dining

Ratings are averaged based on 31 reviews.

Customer Reviews

Lovely staff & lovely resort

A lovely clean resort, but they could improve on a few things.
The meals at the resort weren't that nice. No matter what we did the bathroom would flood every time we showered.
A few times housekeeping would forget to leave towels or toilet paper.
There were no rubbish bins in the public areas of the resort.
The beds were hard.
The staff were lovely and helpful.
The shuttle from/to reception was a great idea since the resort is very steep.

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Fantastic

Fantastic Thai resort, couldn't fault anything, staff very helpful and very friendly, would definitely go back.

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Too far from Patong.

Lovely resort, great pool area. They were renovating so one pool was closed. The shuttles take you into Patong but no return. Also we found 4 o'clock was too early and 8 o'clock was too late. Also, due to change of ownership, the shuttle to Paradise beach is no longer available. Overall, good value, but too far out of Patong for us.

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Our Patong Beach mini-holiday

Friendly and helpful staff certainly assisted in making this a most memorable holiday.
Our bonus upgrade to a Diamond Suite was a most pleasing addition.
The Buffet Breakfast was a delightful was to begin each day.
The Beach Hut Restaurant was a little disappointing. The quality of the food did not match the prices charged. However the Thai Orchid Restaurant was very good value for money.

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We have been previously at this property so knew the resort. We were nicely suprised as the resort further updated our room to an ocean suite with jacuzzi.

Despite the refurbishment work, which was well fenced off no noise disruption was noticeable. We kept fit by walking up the stairs as it is a hilly property, but the resort runs inside 'shuttle'. We were happy as the staff was polite and provided information and very flexible when we were booking the shuttle to Patong. We would most likely come back.

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Fanastic service & location

Close walk to Patong, excellent facilities and service especially the drivers of the internal transport vehicles and "security" staff

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great

great value, lovely staff, lovely food. will recommended to family and friends.

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Lovely resort

This resort has huge rooms, ours had two bathrooms !!!! Very clean and really lovely staff. Its built into a very steep hillside but they have a vehicle driving up and down all day so you dont have to walk if you dont want to. This resort is about a 15 minite walk to patong for restaurants and shopping but doesnt have shops, massages etc right outside your hotel which I prefer. They have a pool and restaurant right across the road on the beach which would have been nice to spend a lot of time there however pool is not in use and hasnt been for sometime which is a shame. The food is very nice however its quite a limited menu, not a huge choice. Both pool areas are beautiful and weel maintained so I would recommend this resort if you dont mind walking and catching tuk tuks everywhere because of not having any shops on the street directly outside.

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Very comfortable

A great place to stay

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lovely large rooms

a very nice and spacious room although had major electrical problems gave up getting our lights fixed every day so stayed in the dark the last week of our visit.Even though only a short walk to patong it was a very dangerous one , you had to walk on the road until you got to the beach a bit hazardous so basically had to take tuk tuks mainly. Lovely staff and beautiful pool.

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Great and relaxing

The only complaint I have is the beds were so hard. But then we didn't complain so that's on us. We got used to it

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Beautiful resort

We really enjoyed our stay at Diamond Cliff Resort. The staff were very professional and accommodating. The buffet breakfast included in our package was abundant with plenty of variety for everyone and the staff very friendly. The shuttle driver's within the resort were so good. Our room was upgraded to an Ocean view Suite in the Grand Wing as per our package and it was magnificent - very clean and opulent. We felt quite special - thank you. The pool area was fantastic and the water so warm. It had everything from a waterslide to a waterfall - suitable for all ages.

There would be one note I would make is that the resort is on a very steep hill - there is alot of walking to and from the pool and reception and breakfast - lots and lots of stairs to anywhere. It was fine for us but I wouldn't recommend it for people with toddlers and the elderly - access would be really difficult.

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Fantastic location and people friendly resort

The resort is located in a great position just outside of the hustle and bustle of Patong Beach, it is on a cliff side so the onsite buggy is always a help getting to and from your room. Although the rooms are a little outdated and the bed extremely hard, my husband and I had a fantastic time at this resort. The people were all friendly. The restaurants onsite are a little on the expensive side, but there are nearby restaurants that are good value for money. I would recommend this resort to anyone wishing to stay outside the busy area of Patong Beach.

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Too many stairs

Very good,clean,food good,...only downside it has many stairs,it has a shuttle that goes every minute to take u to your room but there's still stairs.definatly wouldn't go there with a pram,wheelchair or elderly

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Excellent Resort, Service, Rooms and Service.

My girlfriend and I stayed at Diamond Cliff for 6 nights and were certainly not ready to leave. The resort itself is really beautiful, meticulously looked after which is an achievement because this place really is within the cliffs of Patong Beach and is extremely large in size. Our room was well sized, well maintained and nicely air conditioned with beautiful views of the ocean and pool from the balcony.
The facilities are fantastic with the choice of three amazing pools, one of which is across the road from the main section and literally on the edge of the ocean.
The hotel staff are brilliant and are happy to help with anything you need at the drop of a hat.
The buffet breakfast on offer is extremely vast with more than enough options to satisfy your every need.
The only negative about this trip was that I sprained my ankle something shocking a week before the trip which made getting around a little tricky as there are countless stairs and steep hills (a small price to pay for such an amazing place).
Will most definitely be back again.

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Great stay at Diamond Cliff

Excellent service! Rooms are beautifully furnished- old but charming. Great location if you don't want to be in the city but close enough- 15 to 20 min walk. Highly recommend a stay. Good at the hotel was ok but you will find better outside

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Flawless

We had a fantastic stay at the Diamond Cliff. The staff couldn't be anymore helpful. The resort itself was spotless and had everything you could need or want. Most importantly when one of my friends became ill on the day we were due to leave the staff urged us to stay in the room until we were due to be picked up from the airport at 6:30pm. At no extra charge. Nothing was too much to ask. Super friendly and super helpful at all times. The staff all knew our room number and where we were from. And this is a big resort. Very impressed.

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Returning guests after six years

Hotel was showing age however the rooms and the grounds are well kept. Happy hours and food combos near the pool areas was a great feature. Not too many people staying at the hotel hence almost no one at dinner or lunch during our six night stay. Most staff speak very little English and communication was difficult at times. Overall we still enjoyed our stay after not being there for six years

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Very helpful & friendly staff.

We had a great stay. Would definitely recommend.

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Lovely rooms good service

Far enough out of patong to get away from hussel but not too far to walk. Loved the tuk tuk available for the hill.

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overall

Absolutely friendly and professional staff at the reception. Cardriver was helpful, assiduous and humourously. Also in the Restaurants very friendly staff.
I liked the food so much, especially in the morning. Healthy and delicous.
The Pools are just so inviting to relax and have a drink. Poolstaff is friendly too.
The rooms with spa were very spaciously and clean. The light could be brighter, i felt like in a cave, but causy. The rooms were included not the newest furniture or floor, but this makes it just sympatic and causy. If someone complains about that...... I can't help.
The buildings are well maintained. because of the renovations and noise in one part of the Hotel we had a Special Price. The surrounding with plants and trees is absolutely great. sometimes because of the frogs we felt like in a jungle.
Thanks so much to everyone who made our stay so worthful.
Best wishes to everyone in the Diamond Cliff Hotel in Patong.
Monika Hegi and Astrid Madritsch
all over I enjoyed to stay in this luxuryhotel very much.

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Good place to stay

Overall a good place to stay, friendly and helpful staff. Rooms are of good quality but require some ongoing maintenance. A good 15 min walk or taxi to the centre of Patong but that suited us.

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Holiday at Diamond Cliff

My husband and I stayed at Diamond Cliff for eight nights and thoroughly enjoyed our stay. The staff are helpful and friendly and we would recommend this resort to anyone

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COMFORTABLE

CLEAN ROOM, prompt but not precise service, restaurants not up to local standard and expensive. Pools and grounds clean and well serviced, well located (close but not too close) overall very happy, will and have recommended. (friends going soon)

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Nice resort, good service, friendly staff.

We travelled with an 8yr old child who LOVED the waterslide and the complimentary buffet breakfasts that were included with our package. We also did a free day trip to Paradise Beach which was fun - apparently the hotel owns this beach. The complimentary massage was probably the best massage I have ever had! We stayed in the Diamond Suite - the rooms are a little tired and in need of a refurb (but still clean and spacious). The Wifi was not good in our room nor at the pool. Overall though, a good value for money deal and the resort is a 'world away' from the poverty, filth and stench of Patong Beach (but the shopping is awesome and everything is very cheap!!).

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Most enjoyable.

Had a great time. Staff were extremely friendly and helpful

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Diamond Cliff always good

This is the second time we have stayed at Diamond Cliff and would recommend it everytime.
Staff are friendly and service is great. It is just out of Patong enough to avoid all the noise of the town.

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Perfect honeymoon

Beautiful hotel that is just out Patong. Staff are very friendly and helpful. Had a lovely honeymoon there.

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Quiet corner in patong

We were well looked after here, all the staff were proffessional and friendly and we loved that the resort was just a little bit away from town but still walking distance. Beautiful views from the resort and their restaurants had really nice food.

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Great views from ocean suite

Lots of steps as it's set on a hill. Fabulous main pool with water slide, waterfall and swim up bar. Huge breakfast selection with American, Thai, Japanese and Corean choices. Beach pool a bit tired. Free trip to paradise beach and daily shuttles included.

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Excellent Stay

Diamond Cliff is well located - about a 10-15min walk to the heartbeat of Patong. Close enough to enjoy but far enjoy to hide away. The rooms were fantastic, the staff helpful and the waterfall pool (and swim up bar!) were all excellent. Wouldn't hesitate in booking here again.

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